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Windows 7: BSOD in NETIO.sys when running uTorrent

06 Sep 2011   #1
Griff01

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD in NETIO.sys when running uTorrent

I am running Windows 7 Home Premium x64 on a 2 year old Alienware M15x. It continues to BSOD primarily when running uTorrent program, but also at any time that I begin using a high amount of bandwidth by streaming video.

The OS is the OEM image that came from Dell/Alienware and was just reinstalled about 3 months ago due to the same BSOD issue. I ran a full memory diagnostic and HD diagnostic and both returned clean. I do not have these reports and can rerun them if necessary.

Attached is my BSOD files and Perfmon file in a .zip format as requested.


My System SpecsSystem Spec
.
06 Sep 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Griff01 View Post
I am running Windows 7 Home Premium x64 on a 2 year old Alienware M15x. It continues to BSOD primarily when running uTorrent program, but also at any time that I begin using a high amount of bandwidth by streaming video.

The OS is the OEM image that came from Dell/Alienware and was just reinstalled about 3 months ago due to the same BSOD issue. I ran a full memory diagnostic and HD diagnostic and both returned clean. I do not have these reports and can rerun them if necessary.

Attached is my BSOD files and Perfmon file in a .zip format as requested.
These were related to NETIO.SYS and when this happens it is usually related to a malware app. That being the case I would remove and replace your McAfee with Microsoft Security Essential at least to test. I would also update the below drivers.

http://service.mcafee.com/FAQDocument.aspx?id=TS100507

Virus, Spyware & Malware Protection | Microsoft Security Essentials




Old drivers

Code:
rixdpx64.sys    7/27/2007 6:45:50 AM        fffff880`04edc000    fffff880`04f33000    0x00057000    0x46a9ccde                        
rimspx64.sys    3/3/2008 5:19:03 AM        fffff880`04874000    fffff880`0488b000    0x00017000    0x47cbc287                        
WinRing0x64.sys    7/26/2008 9:29:37 AM        fffff880`079ae000    fffff880`079b5000    0x00007000    0x488b26c1                        
rimmpx64.sys    10/3/2008 2:39:15 AM        fffff880`0485e000    fffff880`04874000    0x00016000    0x48e5be13                        
RimSerial_AMD64.sys    11/24/2008 1:01:01 PM        fffff880`0fdf4000    fffff880`0fdfbc00    0x00007c00    0x492addcd                        
iaStor.sys    6/4/2009 9:53:40 PM        fffff880`0105f000    fffff880`0117b000    0x0011c000    0x4a287aa4                        
e1k62x64.sys    6/22/2009 2:05:53 PM        fffff880`043a8000    fffff880`043ed000    0x00045000    0x4a3fc801
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
13 Sep 2011   #3
Griff01

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I just wanted to say thank you zigzag3143. I had updated the drivers many times through windows update, but after following your advice, I have not had a BSOD in the last 5 days. I do believe your suggestions were a solution to my problems.
My System SpecsSystem Spec
.

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 BSOD in NETIO.sys when running uTorrent




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