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Windows 7: BSOD followed by "Your computer was unable to restart" error


06 Sep 2011   #1

Windows 7 64bit
 
 
BSOD followed by "Your computer was unable to restart" error

Last week I was going about my usual business on Photoshop when my computer screen flickers out and reappears with the BSOD. It restarts and shows me an error screen that says "Your computer was unable to restart" and "Attempting repairs", found here: Software Bloopers - Microsoft Windows 7 Pro - YouTube

After this screen shows up a few times over the course of an hour without resolution, I reinstall Windows 7 and reformat my computer. I had all my files backed up so it wasn't a problem. I didn't have any errors for a week when, just a little while ago, the same process happened where I BSOD'd again and got the same "Your computer was unable to restart" error. This time, however, the computer rebooted and took me back to the desktop. I BSOD'd one more time and it fixed itself again, but I'd like to get to the root of the problem. Attached is the error report and I'm running 64-bit Windows 7 on a 2 year old Alienware. Thanks so much for any help!


My System SpecsSystem Spec
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07 Sep 2011   #2

Windows 7 64bit
 
 
Follow-up

I just reinstalled Windows 7 and reformatted and I'm still getting the BSOD. I did a new report, which is attached. Also, here's the error message I received on my desktop:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8004FF3010
BCP2: FFFFF88003CB7D9C
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090711-55208-01.dmp
C:\Users\TekPhin\AppData\Local\Temp\WER-89123-0.sysdata.xml

I'm at the end of my rope - I don't know what else to try. Please help!
My System SpecsSystem Spec
07 Sep 2011   #3

Windows 7 64bit
 
 

I hate to be a bother, but any luck anyone?
My System SpecsSystem Spec
.


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 BSOD followed by "Your computer was unable to restart" error




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