|06 Sep 2011||#1|
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BSOD followed by "Your computer was unable to restart" error
Last week I was going about my usual business on Photoshop when my computer screen flickers out and reappears with the BSOD. It restarts and shows me an error screen that says "Your computer was unable to restart" and "Attempting repairs", found here: Software Bloopers - Microsoft Windows 7 Pro - YouTube
After this screen shows up a few times over the course of an hour without resolution, I reinstall Windows 7 and reformat my computer. I had all my files backed up so it wasn't a problem. I didn't have any errors for a week when, just a little while ago, the same process happened where I BSOD'd again and got the same "Your computer was unable to restart" error. This time, however, the computer rebooted and took me back to the desktop. I BSOD'd one more time and it fixed itself again, but I'd like to get to the root of the problem. Attached is the error report and I'm running 64-bit Windows 7 on a 2 year old Alienware. Thanks so much for any help!
|My System Specs|
|07 Sep 2011||#2|
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I just reinstalled Windows 7 and reformatted and I'm still getting the BSOD. I did a new report, which is attached. Also, here's the error message I received on my desktop:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
I'm at the end of my rope - I don't know what else to try. Please help!
|My System Specs|
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