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Windows 7: Black Screen (BSOD) - does not recover from sleep mode

06 Sep 2011   #1
Sopey

Windows 7 Home Premium service pack 1 64 bit OS
 
 
Black Screen (BSOD) - does not recover from sleep mode

Problem: Computer doesn't recover from sleep mode and restarts (black screen -option screen - automatic start option selected ). After start up - Win7 displays dialog box
'Windows has recovered from unexpected shutdown'
System spec:
Windows 7 Home Premium Service Pack 1 64-bit Operating System
Original Installed OS on system
OEM version
Age of system hardware - less than a year
Age of OS installation - less than a year
(any assistance greatly appreciated)


My System SpecsSystem Spec
.

06 Sep 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sopey View Post
Problem: Computer doesn't recover from sleep mode and restarts (black screen -option screen - automatic start option selected ). After start up - Win7 displays dialog box
'Windows has recovered from unexpected shutdown'
System spec:
Windows 7 Home Premium Service Pack 1 64-bit Operating System
Original Installed OS on system
OEM version
Age of system hardware - less than a year
Age of OS installation - less than a year
(any assistance greatly appreciated)

Virtually identical and Related to atikmdag.sys ATI Radeon Kernel Mode Driver. I would re-install newest driver using this method.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using

Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.
My System SpecsSystem Spec
07 Sep 2011   #3
Sopey

Windows 7 Home Premium service pack 1 64 bit OS
 
 

Thanks zigzag3143,
All fixed!
My System SpecsSystem Spec
.


07 Sep 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sopey View Post
Thanks zigzag3143,
All fixed!
Great news. Shall we mark this as solved?
My System SpecsSystem Spec
07 Sep 2011   #5
Sopey

Windows 7 Home Premium service pack 1 64 bit OS
 
 

Absolutely!
I'm glad I posted the problem ...
Thanks again
My System SpecsSystem Spec
Reply

 Black Screen (BSOD) - does not recover from sleep mode




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