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Windows 7: First BSOD, 3 minutes after system came back from hibernation.


07 Sep 2011   #1

Windows 7 64 bit Ultimate
 
 
First BSOD, 3 minutes after system came back from hibernation.

Hello, Today i turnes on my pc this morning from hibernaton, i wrote down my password, and then i clicked on Google Chrome, i moved my mouse to the bar and when i was about to write the screen froze, and i receieved a BSOD, turned it on again and WhoCrashed said...


On Wed 07/09/2011 02:52:55 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\090711-29312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x101 (0x18, 0x0, 0xFFFFF88003115180, 0x6)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 07/09/2011 02:52:55 p.m. GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalSendNMI+0xBD0)
Bugcheck code: 0x101 (0x18, 0x0, 0xFFFFF88003115180, 0x6)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


Id like to know why did this happen, a few days ago i installed a new case to my pc, my temps while playing on the CPu are max 71 C , for the videocard around 60s, and the nrothbridge has always benn around 70s max max 80, (im buying an Antec Spot Cool for it), when it ocured i was running HW info, Catalyst steam origin Razer drivers logitech drivers ESET nod 32 anti virus X padder and logitech Gaming software should hae been running but it crashes after every hibernation process (just clicking on the icon agian re opens it and its fixed)


Thanks for your help in advance guys!

EDIT: System Specs, Windows 7 Ultimate 64 bit
HD 5850 and HD 5870 CF
Intel Core i7 920 (STOCK)
6 gb Ram
Corsair TX850W
Msi PRO E X58 Motherboard
2 500 GB HD
Thermaltake Element G Case

ill attach the BSOD info as soon as it finnishes the process.

id really like to know if its a hardware or driver issue (hope its driver related)

I am not able to upload the html for some reason.

Thanks again guys ill wait for your answers

Please note that i ran prime 95 for 2 minutes when the temps hitted 80 C i got scared but it didnt crash in 2 minutes

My System SpecsSystem Spec
.

07 Sep 2011   #2

Windows 8.1 Pro x64
 
 

According to your dump file the issue is with your Processor. This occurs when the processor is nonresponsive or is deadlocked.

Possible Solutions :

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect/bad CPU (temperature, voltage, dust)
For more info http://www.sevenforums.com/crash-loc...tml#post567135

Win 7 A Clock Interrupt... BSOD (101 Error)

warning   Warning
Ensure Proper Cooling

Run Prime 95[Again] to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000018, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88003115180, The PRCB address of the hung processor.
Arg4: 0000000000000006, 0.

Debugging Details:
------------------


BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  d

STACK_TEXT:  
fffff880`0a3a3468 fffff800`02ce88c9 : 00000000`00000101 00000000`00000018 00000000`00000000 fffff880`03115180 : nt!KeBugCheckEx
fffff880`0a3a3470 fffff800`02c9b497 : fffff880`00000000 fffff800`00000006 00000000`00002626 fffff880`01103a10 : nt! ?? ::FNODOBFM::`string'+0x4e2e
fffff880`0a3a3500 fffff800`032111c0 : 00000000`00000000 fffff880`0a3a36b0 fffff800`0322d460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`0a3a3600 fffff800`02c8d173 : fffff800`02e06e80 fffff800`0322d460 00000000`00000001 fffff800`02c14000 : hal!HalpRtcClockInterrupt+0x130
fffff880`0a3a3630 fffff800`02c66661 : 00000000`00000000 00000000`00000000 fffff800`02c9b845 fffff800`02e06e80 : nt!KiInterruptDispatchNoLock+0x163
fffff880`0a3a37c0 fffff800`02f9adef : 00000000`00000000 fffff880`0a3a3ca0 00000000`00000000 00000000`00000000 : nt!KeFlushProcessWriteBuffers+0x65
fffff880`0a3a3830 fffff800`02f9b449 : 00000000`00425da0 fffff800`02f874de 00000000`00000000 fffff800`02c8fda1 : nt!ExpQuerySystemInformation+0x13af
fffff880`0a3a3be0 fffff800`02c8fed3 : 00000000`00000000 fffff880`0a3a3ca0 ffffffff`fffe828e 000007fe`fc870b90 : nt!NtQuerySystemInformation+0x4d
fffff880`0a3a3c20 00000000`77ce167a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00fcf258 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77ce167a


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------
My System SpecsSystem Spec
07 Sep 2011   #3

Windows 7 64 bit Ultimate
 
 

as i said before i cant run prime 95 so long because i dont want to put my processor onto those temps, when the error occured the processor was on fresh temps, the pc was idling, i dont really know what to do now, ive been reading and they say that the error is likely to be a hardware error, but i remember i had this error before when i ran everest (6 months agho) and it only occured when i ran everest, now if i run aida i dont get this issue, anyway this is my forst bsod in months, what could i do to know if its driver related?
Thanks
My System SpecsSystem Spec
.


07 Sep 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Dan011093 View Post
as i said before i cant run prime 95 so long because i dont want to put my processor onto those temps, when the error occured the processor was on fresh temps, the pc was idling, i dont really know what to do now, ive been reading and they say that the error is likely to be a hardware error, but i remember i had this error before when i ran everest (6 months agho) and it only occured when i ran everest, now if i run aida i dont get this issue, anyway this is my forst bsod in months, what could i do to know if its driver related?
Thanks
Thats the problem here, your PC is inadequately cooled, you should get a better cooling solution
My System SpecsSystem Spec
07 Sep 2011   #5

Windows 7 64 bit Ultimate
 
 

I Will try to get a better cooling solution this days, right now when gaming it doesnt go voer 70 C so its ok i guess, but what worried me is that it crashed on idle state (low 40c temps) is there any posibilitie it was a driver related issue or something like that? if the error isnt reproduced in days, should i still worry? what are suggestions on this issue? thanks!
My System SpecsSystem Spec
07 Sep 2011   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Dan011093 View Post
I Will try to get a better cooling solution this days, right now when gaming it doesnt go voer 70 C so its ok i guess, but what worried me is that it crashed on idle state (low 40c temps) is there any posibilitie it was a driver related issue or something like that? if the error isnt reproduced in days, should i still worry? what are suggestions on this issue? thanks!
This is a hardware/Bios error unrelated to software
My System SpecsSystem Spec
07 Sep 2011   #7

Windows 7 64 bit Ultimate
 
 

But i used to get this error when running everest so maybe it can be caused by a software ike that?
My System SpecsSystem Spec
07 Sep 2011   #8

Windows 7 64 bit Ultimate
 
 

I ran Crysis 2 benchmark for like an hour and nothing happened so what are the odds that im experiencing a bad cpu? or do you guys think it could have been caused by a driver or some software [problem?
My System SpecsSystem Spec
08 Sep 2011   #9

Windows 7 - Vista
 
 

Hi -

Bugcheck 0x101 BSOD = CPU hang and is usually caused by hardware failure.

A few things I noticed on the software end. . . no harm in seeing if they may have involvement.

You have an outdated version of ESET installed -
Code:
eamonm.sys      Wed Jul 14 04:13:43 2010 (4C3D71B7)
epfw.sys        Wed Jul 14 04:10:34 2010 (4C3D70FA)
Epfwndis.sys    Wed Jul 14 04:10:31 2010 (4C3D70F7)
Remove ESET w/ removal Tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion. If you have current ESET key, install NOD32 v4.2.71.2 only - http://go.eset.com/us/download

If no current ESET keycode, install MSE - http://www.microsoft.com/en-us/secur...s/default.aspx


What does WinRing do for you? Driver = 3 years old and was written before Windows 7 RTM -
Code:
WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
http://www.sysnative.com/0x1/DriverReference.html#WinRing0x64.sys


See if Driver Verifier flags any 3rd party drivers - http://sysnative.com/0x1/driver_verifier.htm


Run Speccy - it will show you temps & info may provide a clue -
- http://www.filehippo.com/download_speccy
- "File" | "Publish Snapshot" | Paste URL into your next post


Hardware failure for 0x101 CPU hang is the norm. Try the above - nothing to lose except a little time. I would advise that you reinstall Windows 7 and see if 0x101 returns before replacing any hardware.

Windbg Logs
--> http://sysnative.com/bsod2011/jcgrif..._jcgriff2_.html


Regards. . .

jcgriff2


`


BSOD SUMMARY
Code:

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\090711-29312-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Sep  7 10:52:55.601 2011 (GMT-4)
System Uptime: 1 days 9:48:39.797
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE
Bugcheck code 00000101
Arguments 00000000`00000018 00000000`00000000 fffff880`03115180 00000000`00000006
BiosVersion = V8.5
BiosReleaseDate = 07/22/2009
SystemManufacturer = MSI
SystemProductName = MS-7522
MaxSpeed:     2670
CurrentSpeed: 2673
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
My System SpecsSystem Spec
08 Sep 2011   #10

Windows 7 64 bit Ultimate
 
 

Hello jcGriff thanks for your reply, i dont knwo what does wingRing do to me,, the temps on my pc are normal on idling and gmaing they only go high at prime 95, i will do what you said, but.. how do i diagnose a hardware failure? yesterday i ran soem benchmarks and then gamed for some hours with no errors, please note that the error happened on idling so it wasnt temperature caused, or at least thats what i guess.

Thanks

Snapshot =D
http://speccy.piriform.com/results/A...GuyooEARtE4PsI

Its been 24 hours from the crash and i havent received any BSODS, only 1 (yesterday) First bsod i receive from this fresh windows install i made 4 months ago. Is there any way to test my cpu to see if theres a HW issue?
My System SpecsSystem Spec
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 First BSOD, 3 minutes after system came back from hibernation.




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