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Windows 7: BSOD 2057 causing random crash

07 Sep 2011   #1

Windows 7 ultimate X64
 
 
BSOD 2057 causing random crash

struggling to find a solution to this. have checked device manager and all seems ok. any assistance welcome

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: FFFFF88008F3BFF8
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030261AE
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082711-21294-01.dmp
C:\Users\NickSheena\AppData\Local\Temp\WER-28017-0.sysdata.xml
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My System SpecsSystem Spec
.

07 Sep 2011   #2

Windows 7 ultimate X64
 
 

Quiet ANTEC P193 BLACK ATX
Quiet XILENCE 800WATT PSU
2 X ZALMAN 120MM QUIET CASE FAN
INTEL I7 CORE 2 QUAD 960 (3.20GHZ, 8MB L2 CACHE)
Quiet Noctua CPU Heatsink and Cooler
Asus P6TD Deluxe Motherboard
CORSAIR 12GB PC12800 DDR3 1600MHZ RAM
ASUS ATI RADEON HD 5870 1GB PCI-E GRAPHICS CARD
SONY OPTIARC 24X SATA DVD BURNER
LG SATA 10X BLU RAY WRITER / 16X DVD +/- REWRITER
64GB SATA SOLID STATE DRIVE (System Driver)
2000GB S-ATA 7200RPM Hard Drive ( Backup Drive)
7.1 Channel High Definition Sound
2 x 2.0 USB on front
8 x 2.0 USB on Back
2 x 3.0 USB on Back
1 x Firewire Port on Back
802.11N 300mbps PCI Wireless Network Card
Dual Digital TV Tuner card with remote
DH-2CR Multi format INTERNAL CARD READER
MICROSOFT 64BIT WINDOWS 7 ULTIMATE
BULLGUARD INTERNET SECURITY
Nero Burning ROM / Cyberlink PDVD
LG (W2261VP) 22 INCH WIDESCREEN Full HD
My System SpecsSystem Spec
08 Sep 2011   #3

Windows 7 ultimate X64
 
 
BSOD 2057 still causing random crashes files attached

i should state that this is an OEM version of windows and hardware is about a year old. I formatted both drives and re-installed W& ultimate x64 as something was taking up all memory on ssd drive. After install began getting BSOD 3057 as per attachement which initially i thought was caused by screensaver but removing this has made no difference. can someone please help?

if you need any more information to assist please let me know
My System SpecsSystem Spec
.


08 Sep 2011   #4

Windows 7 ultimate X64
 
 
BSOD 2057 crashed during Skype

The last crash was during a Skype call. Can anyone help?
My System SpecsSystem Spec
10 Sep 2011   #5

Windows 7 ultimate X64
 
 
BSOD random crash all files attached

can someone please help. I need an expert to look at the files. quietly tearing my hair out!!
My System SpecsSystem Spec
10 Sep 2011   #6

Windows 7 Ultimate x64
 
 

Hi nickafc1903 the file you uploade doesn't contain any dmp files which we desperately need to evaluate the cause of your issue please follow the link to this guide and make sure your computer writes a dmp file: Dump Files - Configure Windows to Create on BSOD

and then after it BSOD's go to C:\Windows and look for a MEMORY.dmp or C:\Windows\Minidump and upload those files.

Thanks

Seth
My System SpecsSystem Spec
11 Sep 2011   #7

Windows 7 ultimate X64
 
 
memory dump files added for bsod 2057 problem

Seth,

thanks for the reply. Followed instructions and re-ran executable file as well as report. please advise if more information is needed
My System SpecsSystem Spec
11 Sep 2011   #8

Windows 7 Ultimate x64
 
 

Hi nick

Still not getting a .dmp file in the downloaded file. Please check C:\Windows for a MEMORY.dmp or C:\Windows\Minidump folder for .dmp files and zip them if their there and if not it going to be a very tuff process trying to figure out what is causing the issue. What I'm seeing in your event logs is an error related to your USB Ports. Are the drivers up to date and what is attached to them?
My System SpecsSystem Spec
11 Sep 2011   #9

Windows 7 ultimate X64
 
 
BSOD 2507 dmp file

Seth

i think this is the file you need
My System SpecsSystem Spec
11 Sep 2011   #10

Windows 7 Ultimate x64
 
 

Thank you,

The 2005 Asacpi.sys version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "
ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

Hope that fixes the issue I'm fairly confident that it will if not please post back with new dump files.

My System SpecsSystem Spec
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 BSOD 2057 causing random crash





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