BSOD 2057 causing random crash

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  1. Posts : 14
    Windows 7 ultimate X64
       #1

    BSOD 2057 causing random crash


    struggling to find a solution to this. have checked device manager and all seems ok. any assistance welcome

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057
    Additional information about the problem:
    BCCode: a
    BCP1: FFFFF88008F3BFF8
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF800030261AE
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\082711-21294-01.dmp
    C:\Users\NickSheena\AppData\Local\Temp\WER-28017-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 14
    Windows 7 ultimate X64
    Thread Starter
       #2

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      My Computer


  3. Posts : 14
    Windows 7 ultimate X64
    Thread Starter
       #3

    BSOD 2057 still causing random crashes files attached


    i should state that this is an OEM version of windows and hardware is about a year old. I formatted both drives and re-installed W& ultimate x64 as something was taking up all memory on ssd drive. After install began getting BSOD 3057 as per attachement which initially i thought was caused by screensaver but removing this has made no difference. can someone please help?

    if you need any more information to assist please let me know
      My Computer


  4. Posts : 14
    Windows 7 ultimate X64
    Thread Starter
       #4

    BSOD 2057 crashed during Skype


    The last crash was during a Skype call. Can anyone help?
      My Computer


  5. Posts : 14
    Windows 7 ultimate X64
    Thread Starter
       #5

    BSOD random crash all files attached


    can someone please help. I need an expert to look at the files. quietly tearing my hair out!!
      My Computer


  6. Posts : 968
    Windows 7 Ultimate x64
       #6

    Hi nickafc1903 the file you uploade doesn't contain any dmp files which we desperately need to evaluate the cause of your issue please follow the link to this guide and make sure your computer writes a dmp file: Dump Files - Configure Windows to Create on BSOD

    and then after it BSOD's go to C:\Windows and look for a MEMORY.dmp or C:\Windows\Minidump and upload those files.

    Thanks

    Seth
      My Computer


  7. Posts : 14
    Windows 7 ultimate X64
    Thread Starter
       #7

    memory dump files added for bsod 2057 problem


    Seth,

    thanks for the reply. Followed instructions and re-ran executable file as well as report. please advise if more information is needed
      My Computer


  8. Posts : 968
    Windows 7 Ultimate x64
       #8

    Hi nick

    Still not getting a .dmp file in the downloaded file. Please check C:\Windows for a MEMORY.dmp or C:\Windows\Minidump folder for .dmp files and zip them if their there and if not it going to be a very tuff process trying to figure out what is causing the issue. What I'm seeing in your event logs is an error related to your USB Ports. Are the drivers up to date and what is attached to them?
      My Computer


  9. Posts : 14
    Windows 7 ultimate X64
    Thread Starter
       #9

    BSOD 2507 dmp file


    Seth

    i think this is the file you need
      My Computer


  10. Posts : 968
    Windows 7 Ultimate x64
       #10

    Thank you,

    The 2005 Asacpi.sys version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
    Scroll down to the Utilities category, then scroll down to the "
    ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

    Hope that fixes the issue I'm fairly confident that it will if not please post back with new dump files.

      My Computer


 
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