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Windows 7: Win 7 KB2607712 crashed my PC


07 Sep 2011   #1

Windows 7 Home x64
 
 
Win 7 KB2607712 crashed my PC

Today I took the Win 7 update "KB2607712. It asked me to restart my computer...when I did its asking me to install boot device or install boot device & not I am stuck at the mother Board screen and nothing is working. Not sure what happened....before this update my computer was working fine....PLEASE help I have I have HUGE amount of important info on the drive.

Thanks


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07 Sep 2011   #2

win 7 ( 64 bit)
 
 

did you check your bios and make sure your trying to boot from the right drive?
maybe somehow something got changed .

scrooge
My System SpecsSystem Spec
07 Sep 2011   #3

Windows 7 Home x64
 
 

I am not able to get in the bios as well....its stuck on the mother board info screen

I wanted to check the bios, but since I am not able to get in I am stuck...I was thinking of opening up the tower, but not sure if that would solve anything....I am just don't want to lose what I have....

I did the google search on the issue and noticed 2 other people had the same issue, but no solution was posted.
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07 Sep 2011   #4

win 7 ( 64 bit)
 
 

that don't sound good at all.
give it a little time and see what others come up with..

scrooge
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08 Sep 2011   #5

Win 7 Ult 64-bit
 
 

It's interesting - yesterday I also instal this update , but it did not ask for restart !?!
My System SpecsSystem Spec
08 Sep 2011   #6

Windows 7 Home x64
 
 

Also my keyboard is not being recognized by my pc, which is also not letting me go in to bios to make any changes
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08 Sep 2011   #7

Windows 7 Pro. 64/SP-1
 
 

Set your Bios to default and replace Cmos battery.
My System SpecsSystem Spec
08 Sep 2011   #8

Windows 7 Home x64
 
 

I am not sure what is Cmos battey is?
My System SpecsSystem Spec
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 Win 7 KB2607712 crashed my PC




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