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Windows 7: Win 7 KB2607712 crashed my PC

07 Sep 2011   #1
KalM

Windows 7 Home x64
 
 
Win 7 KB2607712 crashed my PC

Today I took the Win 7 update "KB2607712. It asked me to restart my computer...when I did its asking me to install boot device or install boot device & not I am stuck at the mother Board screen and nothing is working. Not sure what happened....before this update my computer was working fine....PLEASE help I have I have HUGE amount of important info on the drive.

Thanks


My System SpecsSystem Spec
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07 Sep 2011   #2
scrooge

win 7 ( 64 bit)
 
 

did you check your bios and make sure your trying to boot from the right drive?
maybe somehow something got changed .

scrooge
My System SpecsSystem Spec
07 Sep 2011   #3
KalM

Windows 7 Home x64
 
 

I am not able to get in the bios as well....its stuck on the mother board info screen

I wanted to check the bios, but since I am not able to get in I am stuck...I was thinking of opening up the tower, but not sure if that would solve anything....I am just don't want to lose what I have....

I did the google search on the issue and noticed 2 other people had the same issue, but no solution was posted.
My System SpecsSystem Spec
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07 Sep 2011   #4
scrooge

win 7 ( 64 bit)
 
 

that don't sound good at all.
give it a little time and see what others come up with..

scrooge
My System SpecsSystem Spec
08 Sep 2011   #5
BisVal

Win 7 Ult 64-bit
 
 

It's interesting - yesterday I also instal this update , but it did not ask for restart !?!
My System SpecsSystem Spec
08 Sep 2011   #6
KalM

Windows 7 Home x64
 
 

Also my keyboard is not being recognized by my pc, which is also not letting me go in to bios to make any changes
My System SpecsSystem Spec
08 Sep 2011   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Set your Bios to default and replace Cmos battery.
My System SpecsSystem Spec
08 Sep 2011   #8
KalM

Windows 7 Home x64
 
 

I am not sure what is Cmos battey is?
My System SpecsSystem Spec
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 Win 7 KB2607712 crashed my PC




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