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BSOD need help
Please help.
Its been two weeks since my netbook/notebook crashed. I have been using safe mode just to open and be able to use it. I owned Acer Aspire One D255. I bought it about 6 months ago. It runs Windows 7 Starter, 32 bit, 1 GB DDR3 memory, 250 GB HDD.
I have this data but I don't know how to interpret this one:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.11
Locale ID: 13321
Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 86115C90
BCP3: 86115D10
BCP4: 1810000A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\091311-38189-01.dmp
C:\Windows\Temp\WER-57595-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I tried system recovery for how many times but it didn't help at all. I tried returning my computer to factory condition too however it didn't work, there's something that causes error to it.