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#1
Vaio VPCCW17FX Suddenly Freezing - No error logged
Hello;
I have a Vaio VPCCW17FX laptop, Windows 7. We had a storm and lost power yesterday morning, but had no evidence of a power surge, everything we have tested in the house still functions fine.
I've been using my laptop a lot in the last day and twice now I have had it just freeze while I was using it. Both times I was in chrome typing a message on facebook. It just froze solid, when I did a Ctr-Alt-Delete, it just rebooted.
I've had this for over a year and a half and I can remember maybe one other time that it actually just froze on me, and that was quite a while ago. Now it's been twice in 24 hours. So I'm a bit concerned about the potential for it having been damaged somehow from the storm, even though it seems unlikely as other things don't appear to have suffered.
Upon reboot; I checked the even viewer and there were not system errors prior to the crash. I've included the copy of the event below that was recorded upon reboot.
Any thoughts on what might be going on or how I might be able to diagnosis what is happening?
Thanks
Jamie
Log:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/3/2011 1:05:36 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: JamieDolan-VAIO
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-09-03T18:05:36.750816300Z" />
<EventRecordID>42581</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>JamieDolan-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>