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Windows 7: Problem Event Name: BlueScreen on a new system

09 Sep 2011   #1

Windows 7 Ultimate x64
 
 
Problem Event Name: BlueScreen on a new system

Hi,

I bought a new system with windows 7 home premium 64 bit operating system. Every now and then i am having this error,

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800173EB2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Can anyone help me out ? I am attaching the minidump files with this message.

Thanks

My System SpecsSystem Spec
.

09 Sep 2011   #2

Windows 8.1 Pro x64
 
 

Your McAfee antivirus caused these BSODs, remove it and use MSE

Update any Logitech Mouse software http://www.logitech.com/en-us/support-downloads
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff8800173eb2d}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )


DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800173eb2d, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034cc100
 0000000000000028 

CURRENT_IRQL:  2

FAULTING_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`0173eb2d 448b5228        mov     r10d,dword ptr [rdx+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880033c3520 -- (.trap 0xfffff880033c3520)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880033c3740 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800173eb2d rsp=fffff880033c36b0 rbp=fffff880033c37e0
 r8=00000000ffffffbc  r9=0000000000000044 r10=0000000000000000
r11=fffffa800b84b160 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
NETIO!RtlCopyBufferToMdl+0x1d:
fffff880`0173eb2d 448b5228        mov     r10d,dword ptr [rdx+28h] ds:0010:00000000`00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800032991e9 to fffff80003299c40

STACK_TEXT:  
fffff880`033c33d8 fffff800`032991e9 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`033c33e0 fffff800`03297e60 : 00000000`00000000 fffff880`018b8872 00000000`00000000 00000000`00000044 : nt!KiBugCheckDispatch+0x69
fffff880`033c3520 fffff880`0173eb2d : 00000000`00003fbc fffff880`01870fec 00000000`00000033 fffffa80`0c95b1b8 : nt!KiPageFault+0x260
fffff880`033c36b0 fffff880`018f774c : 00000000`00000000 fffff880`018c63a6 00000000`00000001 fffff880`01a90240 : NETIO!RtlCopyBufferToMdl+0x1d
fffff880`033c3710 fffff880`018c3993 : fffffa80`0b84b160 00000000`00000001 fffffa80`0b585570 00000000`00000000 : tcpip! ?? ::FNODOBFM::`string'+0x1d72f
fffff880`033c3780 fffff880`018b67f4 : fffff880`033c3c38 00000000`00000029 fffffa80`0b585570 00000000`00000000 : tcpip!TcpTcbCarefulDatagram+0x543
fffff880`033c3930 fffff880`018b511a : fffffa80`04537a80 fffff880`018ad5d4 fffffa80`044e5790 00000000`00000000 : tcpip!TcpTcbReceive+0x694
fffff880`033c3ae0 fffff880`018b6d4b : fffffa80`0b46c8b2 fffffa80`0464b140 00000000`00000000 fffff880`033c3e00 : tcpip!TcpMatchReceive+0x1fa
fffff880`033c3c30 fffff880`018adc67 : fffffa80`04537a80 fffffa80`0453bfee fffffa80`000043b9 00000000`000043b9 : tcpip!TcpPreValidatedReceive+0x36b
fffff880`033c3d00 fffff880`018ad7da : 00000000`00000000 fffff880`019c9800 fffff880`033c3ec0 00000000`00000000 : tcpip!IppDeliverListToProtocol+0x97
fffff880`033c3dc0 fffff880`018acdd9 : fffffa80`0773f4f0 fffff880`07e320e2 00000000`00000001 fffff880`033c3eb0 : tcpip!IppProcessDeliverList+0x5a
fffff880`033c3e60 fffff880`018aab4f : fffff880`019c9800 fffffa80`0b46c8a2 fffff880`019c9800 fffff880`019c9800 : tcpip!IppReceiveHeaderBatch+0x23a
fffff880`033c3f40 fffff880`018aa142 : fffffa80`06cc07d0 00000000`00000000 fffffa80`06cbf400 00000000`00000002 : tcpip!IpFlcReceivePackets+0x64f
fffff880`033c4140 fffff880`0192a3ea : 00000000`00000000 00000000`00000000 fffffa80`06cbf400 fffffa80`0aa13a80 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`033c4220 fffff800`032a6618 : 00000000`00000000 00000000`00000000 fffffa80`039d9b60 00000000`00000001 : tcpip! ?? ::FNODOBFM::`string'+0x567f2
fffff880`033c4270 fffff880`018a9ca2 : fffff880`018a9500 fffffa80`0af61b20 fffff880`019ce900 fffff880`018aee01 : nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`033c4350 fffff880`016f90eb : fffffa80`06cc0010 00000000`00000000 fffffa80`04a961a0 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`033c43c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`0173eb2d 448b5228        mov     r10d,dword ptr [rdx+28h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETIO!RtlCopyBufferToMdl+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79381

FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

Followup: MachineOwner
---------
My System SpecsSystem Spec
09 Sep 2011   #3

Windows 7 Ultimate x64
 
 

Thank you for your reply. I'll check and respond back.

Arvind
My System SpecsSystem Spec
.


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