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Windows 7: BSOD error 0x000000d1


09 Sep 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD error 0x000000d1

Hi I have had this computer since around May 16, 2011. After about 2 months it started giving me BSODs. It only happens when I have been on the internet for a while or doing a lot of things on the internet in particular playing games.

Is windows 7 home premium
-64 bit
-Dell
-model: N5110

Attachment 174644


My System SpecsSystem Spec
.

09 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

sorry about the other post, I was responding to the wrong thread...

Okay it looks like you have a usb modem of some sort.
It would appear the driver for that device is the problem.

I may be reading too much into the crashdump but is it possible you are using a usb storage device at the same time as the modem when these crashes are occuring?


At any rate a common fix for usb devices (assuming you can't find a updated driver)
Is to follow these steps.
To Disable Selective Suspend:

open the control panel
go to power options (you may have to set view to small icons)
click change plan settings
in the window that opens:
click change plan settings
click change advanced power settings, expand usb and ensure usb selective suspend is disabled.

Code:
Probably caused by : PTDUMdm.sys ( PTDUMdm+11a09 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000030, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff880075c2a09, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000350f100
 0000000000000030 

CURRENT_IRQL:  2

FAULTING_IP: 
PTDUMdm+11a09
fffff880`075c2a09 44897330        mov     dword ptr [rbx+30h],r14d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880033a86a0 -- (.trap 0xfffff880033a86a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000800 rbx=0000000000000000 rcx=0000000000000006
rdx=fffff880033a8760 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880075c2a09 rsp=fffff880033a8830 rbp=0000000000000800
 r8=fffff880033a8720  r9=0000000000000000 r10=000000000000002d
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
PTDUMdm+0x11a09:
fffff880`075c2a09 44897330        mov     dword ptr [rbx+30h],r14d ds:0006:00000000`00000030=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800032dc1e9 to fffff800032dcc40

STACK_TEXT:  
fffff880`033a8558 fffff800`032dc1e9 : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`033a8560 fffff800`032dae60 : fffffa80`0a2472c0 fffff880`09e42110 fffffa80`09964260 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`033a86a0 fffff880`075c2a09 : fffffa80`078d81a0 fffff880`075b20f7 fffff880`075c2a70 fffffa80`078d9000 : nt!KiPageFault+0x260
fffff880`033a8830 fffffa80`078d81a0 : fffff880`075b20f7 fffff880`075c2a70 fffffa80`078d9000 00000000`00000000 : PTDUMdm+0x11a09
fffff880`033a8838 fffff880`075b20f7 : fffff880`075c2a70 fffffa80`078d9000 00000000`00000000 fffffa80`078d9000 : 0xfffffa80`078d81a0
fffff880`033a8840 fffff880`075c2a70 : fffffa80`078d9000 00000000`00000000 fffffa80`078d9000 00000000`0000002d : PTDUMdm+0x10f7
fffff880`033a8848 fffffa80`078d9000 : 00000000`00000000 fffffa80`078d9000 00000000`0000002d 00000000`00000004 : PTDUMdm+0x11a70
fffff880`033a8850 00000000`00000000 : fffffa80`078d9000 00000000`0000002d 00000000`00000004 00000000`00000000 : 0xfffffa80`078d9000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
PTDUMdm+11a09
fffff880`075c2a09 44897330        mov     dword ptr [rbx+30h],r14d

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  PTDUMdm+11a09

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: PTDUMdm

IMAGE_NAME:  PTDUMdm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a7fa8fe

FAILURE_BUCKET_ID:  X64_0xD1_PTDUMdm+11a09

BUCKET_ID:  X64_0xD1_PTDUMdm+11a09

Followup: MachineOwner
---------

3: kd> lm t n
start             end                 module name
fffff800`00bb3000 fffff800`00bbd000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`03217000 fffff800`03260000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`03260000 fffff800`03849000   nt       ntkrnlmp.exe Wed Jun 22 21:53:23 2011 (4E02AAA3)
fffff880`00c14000 fffff880`00c63000   mcupdate mcupdate.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00c63000 fffff880`00c77000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00c77000 fffff880`00cd5000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00cd5000 fffff880`00d95000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00d95000 fffff880`00df1000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00e55000 fffff880`00e5e000   compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`00e5e000 fffff880`00e6a000   BATTC    BATTC.SYS    Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`00e6a000 fffff880`00e7f000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00e7f000 fffff880`00e99000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00ecd000 fffff880`00f71000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00f71000 fffff880`00f80000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00f80000 fffff880`00fd7000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00fd7000 fffff880`00fe0000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00fe0000 fffff880`00fea000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`01028000 fffff880`0117c000   iaStor   iaStor.sys   Sat Nov 06 02:44:52 2010 (4CD50774)
fffff880`0117c000 fffff880`01185000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`01185000 fffff880`011af000   ataport  ataport.SYS  Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`011af000 fffff880`011ba000   msahci   msahci.sys   Sat Nov 20 04:33:58 2010 (4CE7A416)
fffff880`011ba000 fffff880`011ca000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`011ca000 fffff880`011d5000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`01200000 fffff880`0125e000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`0125e000 fffff880`012d0000   cng      cng.sys      Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`012d0000 fffff880`012fc000   rfcomm   rfcomm.sys   Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`012ff000 fffff880`0134b000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`0134b000 fffff880`0135f000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0135f000 fffff880`013de100   mfehidk  mfehidk.sys  Wed Mar 02 10:38:02 2011 (4D6E726A)
fffff880`013df000 fffff880`013eb040   PxHlpa64 PxHlpa64.sys Tue Oct 20 13:08:42 2009 (4ADDFCAA)
fffff880`01410000 fffff880`015b3000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:39 2011 (4D79997B)
fffff880`015b3000 fffff880`015ce000   ksecdd   ksecdd.sys   Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`015ce000 fffff880`015df000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`015df000 fffff880`015e9000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`01611000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`01611000 fffff880`01633000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`01633000 fffff880`01644000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`01644000 fffff880`0166a000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`01676000 fffff880`01769000   ndis     ndis.sys     Wed Dec 29 00:16:18 2010 (4D1AD232)
fffff880`01769000 fffff880`017c9000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`017c9000 fffff880`017f4000   ksecpkg  ksecpkg.sys  Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`01800000 fffff880`01830000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`0183e000 fffff880`01847000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`01847000 fffff880`01852000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`0185f000 fffff880`01a63000   tcpip    tcpip.sys    Mon Jun 20 22:33:55 2011 (4E001123)
fffff880`01a63000 fffff880`01aad000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01aad000 fffff880`01af0380   mfewfpk  mfewfpk.sys  Wed Mar 02 10:38:16 2011 (4D6E7278)
fffff880`01af1000 fffff880`01afe000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`01afe000 fffff880`01b4a000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01b4a000 fffff880`01b52000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01b52000 fffff880`01b8c000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01b8c000 fffff880`01b9e000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01b9e000 fffff880`01ba7000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01ba7000 fffff880`01be1000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`01be1000 fffff880`01bf7000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`02600000 fffff880`026a6000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`026ae000 fffff880`026c2000   btmaux   btmaux.sys   Thu Oct 14 10:31:34 2010 (4CB72256)
fffff880`026c2000 fffff880`026d0000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`026d0000 fffff880`026f3000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`026f3000 fffff880`026fe000   Sftvollh Sftvollh.sys Fri Apr 23 14:20:08 2010 (4BD1F2E8)
fffff880`026fe000 fffff880`0271f000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`0271f000 fffff880`02734000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`02734000 fffff880`02787000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`02787000 fffff880`0279a000   ndisuio  ndisuio.sys  Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`0279a000 fffff880`027b2000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03c00000 fffff880`03c2d000   mrxsmb   mrxsmb.sys   Tue Apr 26 21:40:38 2011 (4DB78226)
fffff880`03c2d000 fffff880`03c7b000   mrxsmb10 mrxsmb10.sys Fri Jul 08 21:46:28 2011 (4E17C104)
fffff880`03c7b000 fffff880`03c9f000   mrxsmb20 mrxsmb20.sys Tue Apr 26 21:39:37 2011 (4DB781E9)
fffff880`03c9f000 fffff880`03caa000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`03cdd000 fffff880`03da6000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`03da6000 fffff880`03dc4000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`03dc4000 fffff880`03ddc000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`04000000 fffff880`04025000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`04025000 fffff880`04179000   dump_iaStor dump_iaStor.sys Sat Nov 06 02:44:52 2010 (4CD50774)
fffff880`04194000 fffff880`041be000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`041be000 fffff880`041c7000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`041c7000 fffff880`041ce000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`041ce000 fffff880`041dc000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`041dc000 fffff880`041ec000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`041ec000 fffff880`041f5000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`041f5000 fffff880`041fe000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04200000 fffff880`04256000   USBPORT  USBPORT.SYS  Thu Mar 24 22:29:12 2011 (4D8C0C08)
fffff880`04256000 fffff880`0427a000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`0428c000 fffff880`04380000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`04380000 fffff880`043c6000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`043c6000 fffff880`043d7000   HECIx64  HECIx64.sys  Tue Sep 21 11:59:04 2010 (4C98E458)
fffff880`043d7000 fffff880`043e8000   usbehci  usbehci.sys  Thu Mar 24 22:29:04 2011 (4D8C0C00)
fffff880`04400000 fffff880`04414000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`04414000 fffff880`04465000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`04465000 fffff880`04471000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`04471000 fffff880`0447c000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`0447c000 fffff880`0448b000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`0448b000 fffff880`044a9000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`044b1000 fffff880`044f6000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`044f6000 fffff880`0457f000   afd      afd.sys      Sun Apr 24 21:33:58 2011 (4DB4DD96)
fffff880`0457f000 fffff880`04588000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`04588000 fffff880`045ae000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`045ae000 fffff880`045c4000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`045c4000 fffff880`045d4980   mfenlfk  mfenlfk.sys  Wed Mar 02 10:38:26 2011 (4D6E7282)
fffff880`045d5000 fffff880`045e4000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`045e4000 fffff880`045ff000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`0461f000 fffff880`04684000   Rt64win7 Rt64win7.sys Mon Oct 25 04:33:07 2010 (4CC54ED3)
fffff880`04684000 fffff880`0469f000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`0469f000 fffff880`046c0000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`046c0000 fffff880`046da000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`046da000 fffff880`0471d000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`0471d000 fffff880`0472f000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`0472f000 fffff880`0473f000   WDKMD    WDKMD.sys    Fri Nov 26 06:02:08 2010 (4CEFA1C0)
fffff880`0473f000 fffff880`04799000   usbhub   usbhub.sys   Thu Mar 24 22:29:25 2011 (4D8C0C15)
fffff880`04799000 fffff880`047b2000   nusb3hub nusb3hub.sys Thu Dec 09 22:50:35 2010 (4D01B19B)
fffff880`047b2000 fffff880`047c7000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`047c7000 fffff880`047f3980   mfeavfk  mfeavfk.sys  Wed Mar 02 10:39:02 2011 (4D6E72A6)
fffff880`04a00000 fffff880`04a20000   bthpan   bthpan.sys   Mon Jul 13 19:07:00 2009 (4A5BCC24)
fffff880`04a23000 fffff880`055d4d20   igdkmd64 igdkmd64.sys Fri Jan 07 19:42:27 2011 (4D27C103)
fffff880`055d5000 fffff880`055ffc40   CtClsFlt CtClsFlt.sys Wed Aug 11 21:51:29 2010 (4C6361B1)
fffff880`06400000 fffff880`06469000   srv2     srv2.sys     Thu Apr 28 22:05:46 2011 (4DBA2B0A)
fffff880`06469000 fffff880`06474000   Sftredirlh Sftredirlh.sys Fri Apr 23 14:20:39 2010 (4BD1F307)
fffff880`0648a000 fffff880`06541000   Sftfslh  Sftfslh.sys  Fri Apr 23 14:20:30 2010 (4BD1F2FE)
fffff880`06541000 fffff880`0658e000   Sftplaylh Sftplaylh.sys Fri Apr 23 14:20:28 2010 (4BD1F2FC)
fffff880`0658e000 fffff880`065bf000   srvnet   srvnet.sys   Thu Apr 28 22:05:35 2011 (4DBA2AFF)
fffff880`065bf000 fffff880`065d1000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`07400000 fffff880`07428b80   PTDUVsp  PTDUVsp.sys  Sun Aug 09 23:59:59 2009 (4A7FA94F)
fffff880`07429000 fffff880`0745e000   PTDUWWAN PTDUWWAN.sys Mon Aug 10 00:03:29 2009 (4A7FAA21)
fffff880`0745e000 fffff880`0745f780   PTDUWFLT PTDUWFLT.sys Mon Aug 10 00:04:09 2009 (4A7FAA49)
fffff880`07466000 fffff880`074e9000   stwrt64  stwrt64.sys  Fri Jan 21 03:54:35 2011 (4D3957DB)
fffff880`074e9000 fffff880`07526000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`07526000 fffff880`07548000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`07548000 fffff880`0754d200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`0754e000 fffff880`075a1000   IntcDAud IntcDAud.sys Fri Oct 15 03:28:17 2010 (4CB810A1)
fffff880`075a1000 fffff880`075b0a00   PTDUBus  PTDUBus.sys  Sun Aug 09 23:57:24 2009 (4A7FA8B4)
fffff880`075b1000 fffff880`075d9b80   PTDUMdm  PTDUMdm.sys  Sun Aug 09 23:58:38 2009 (4A7FA8FE)
fffff880`075da000 fffff880`075e9000   modem    modem.sys    Mon Jul 13 19:10:48 2009 (4A5BCD08)
fffff880`07600000 fffff880`0768c000   bthport  bthport.sys  Wed Apr 27 22:55:07 2011 (4DB8E51B)
fffff880`0768d000 fffff880`076f6980   mfefirek mfefirek.sys Wed Mar 02 10:42:01 2011 (4D6E7359)
fffff880`076f7000 fffff880`07703000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`07703000 fffff880`07711000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`07711000 fffff880`07724000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`07724000 fffff880`07739000   iBtFltCoex iBtFltCoex.sys Thu Nov 04 05:31:43 2010 (4CD28B8F)
fffff880`07739000 fffff880`07782000   btmhsf   btmhsf.sys   Tue Oct 19 09:04:48 2010 (4CBDA580)
fffff880`07782000 fffff880`0779a000   BTHUSB   BTHUSB.sys   Wed Apr 27 22:54:56 2011 (4DB8E510)
fffff880`0779a000 fffff880`077b7000   usbccgp  usbccgp.sys  Thu Mar 24 22:29:14 2011 (4D8C0C0A)
fffff880`077b7000 fffff880`077e4280   usbvideo usbvideo.sys Sat Nov 20 04:44:34 2010 (4CE7A692)
fffff880`077e5000 fffff880`077f5000   BthEnum  BthEnum.sys  Mon Jul 13 19:06:52 2009 (4A5BCC1C)
fffff880`07e00000 fffff880`07e1bd00   mfeapfk  mfeapfk.sys  Wed Mar 02 10:38:39 2011 (4D6E728F)
fffff880`07e8a000 fffff880`07f22000   srv      srv.sys      Thu Apr 28 22:06:06 2011 (4DBA2B1E)
fffff880`07f22000 fffff880`07f2c000   vwifimp  vwifimp.sys  Mon Jul 13 19:07:28 2009 (4A5BCC40)
fffff880`07f2c000 fffff880`07f5b000   ipnat    ipnat.sys    Mon Jul 13 19:10:03 2009 (4A5BCCDB)
fffff880`07f5b000 fffff880`07f68a80   cfwids   cfwids.sys   Wed Mar 02 10:42:51 2011 (4D6E738B)
fffff880`07f69000 fffff880`07f9f000   fastfat  fastfat.SYS  Mon Jul 13 18:23:28 2009 (4A5BC1F0)
fffff880`07f9f000 fffff880`07fad000   SMSIVZAM5X64 SMSIVZAM5X64.SYS Tue Oct 07 11:56:59 2008 (48EB94DB)
fffff880`07fad000 fffff880`07fb8000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`09e00000 fffff880`09e24000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`09e24000 fffff880`09e30000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`09e30000 fffff880`09e5f000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`09e5f000 fffff880`09e60480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`09e6c000 fffff880`0a6d7000   NETwNs64 NETwNs64.sys Tue Dec 21 11:08:43 2010 (4D10DF1B)
fffff880`0a6d7000 fffff880`0a6e4000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`0a6e4000 fffff880`0a715000   nusb3xhc nusb3xhc.sys Thu Dec 09 22:50:35 2010 (4D01B19B)
fffff880`0a715000 fffff880`0a716f00   USBD     USBD.SYS     Thu Mar 24 22:28:59 2011 (4D8C0BFB)
fffff880`0a717000 fffff880`0a735000   i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`0a735000 fffff880`0a788000   Apfiltr  Apfiltr.sys  Thu Dec 02 23:32:20 2010 (4CF880E4)
fffff880`0a788000 fffff880`0a797000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`0a797000 fffff880`0a7a6000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`0a7a6000 fffff880`0a7b3000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:17:04 2009 (4A1151C0)
fffff880`0a7b3000 fffff880`0a7c9000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`0a7c9000 fffff880`0a7cd500   CmBatt   CmBatt.sys   Mon Jul 13 18:31:03 2009 (4A5BC3B7)
fffff880`0a7ce000 fffff880`0a7d7000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`0a7d7000 fffff880`0a7e7000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`0a7e7000 fffff880`0a7fd000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff960`00040000 fffff960`00353000   win32k   win32k.sys   Fri Jun 10 22:06:57 2011 (4DF2DBD1)
fffff960`00400000 fffff960`0040a000   TSDDD    TSDDD.dll    Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      Sat Nov 20 06:55:34 2010 (4CE7C546)
fffff960`00800000 fffff960`00861000   ATMFD    ATMFD.DLL    Sat Feb 19 03:00:32 2011 (4D5F86B0)

Unloaded modules:
fffff880`0b830000 fffff880`0b8a1000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`07fb8000 fffff880`07fe5000   mfeavfk01.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002D000
fffff880`0266e000 fffff880`026ae000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00040000
fffff880`01830000 fffff880`0183e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0402d000 fffff880`04181000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00154000
fffff880`04181000 fffff880`04194000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
09 Sep 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
It is a modem driver
PTDUMdm.sys
Try to update the driver. Try to use the previous version if update does not work.
Ptdumdm.sys file description
Productname:USB Modem Device Driver (MSS Ver.3)
Description:USB Modem Device Driver (MSS Ver.3)
Company:DEVGURU Co., LTD.(
My System SpecsSystem Spec
.


10 Sep 2011   #4

Windows 7 Home Premium 64bit
 
 

ok thank you very much I am going to try what you two said. I am using an usb extension cord because i use a verizon usb modem for my internet service.
My System SpecsSystem Spec
10 Sep 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

even after disabling selective suspend it wouldn't hurt to see if there are any updates available via verizon's website for the device.
My System SpecsSystem Spec
Reply

 BSOD error 0x000000d1




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