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Windows 7: Laptop Freezes/Crashes After 30 minutes Idle Time


10 Sep 2011   #1

Windows 7
 
 
Laptop Freezes/Crashes After 30 minutes Idle Time

Hi All, A little stumped...
My laptop has been working fine up until now. It was only purchased November last year so not even a year old yet.
When it's left idle for more than 30 minutes it freezes up and crashes, can't do anything with it, have to hold the power butting to power down and reboot.
Highly annoying as it can't just be left and means I have to keep it busy when streaming films and music.
Has anyone got any fix or advice on this one?
Found a few other threads with people having a similar problem but no fixes.

My System SpecsSystem Spec
.

10 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi Bobbie, welcome to 7F

You could try, and go to >Control Panel\All Control Panel Items\Power Options and create an Always On Power plan that you would have to switch to before you go off to do other chores or errands.

But, there could be bigger problems here, and I would suggest that you run http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html so we can get to the cause of your problem.
My System SpecsSystem Spec
13 Sep 2011   #3

Windows 7
 
 

Quote   Quote: Originally Posted by Anak View Post
Hi Bobbie, welcome to 7F

You could try, and go to >Control Panel\All Control Panel Items\Power Options and create an Always On Power plan that you would have to switch to before you go off to do other chores or errands.

But, there could be bigger problems here, and I would suggest that you run http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html so we can get to the cause of your problem.
I have created the 'always on' power option, seems to have rectified the issue I was having.
Have no idea why it started though, as I had been through and change the settings on the 'balanced' power option to make sure that the computer never turns it's self off or enters sleep or hibernation unless the battery level drops to 5% or less, which never happens as I get the audio warning when it hits 10%... Strange, but it's fixed.

thanks for the help
My System SpecsSystem Spec
.


13 Sep 2011   #4

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Your welcome, I am glad that worked for you.

I still have reservations though.
It could be the streaming program your using, is it a third-party app?
And, even though your battery seems to working okay, you may want to consider a new one.
Quote:
HOW LONG SHOULD MY BATTERY LAST?
The life of a rechargeable battery operating under normal conditions is generally between 500 to 800 charge-discharge cycles. This translates into one and a half to three years of battery life for the average user. As your rechargeable battery begins to die, you will notice a decline in the run time of the battery. When your two-hour battery is only supplying you with an hour's worth of use, it's time for a new battery.
Source (No affiliation): Priority Laptop Battery - Laptop Batteries for Dell, Toshiba, HP, Sony, IBM, Compaq and more

I tried to find battery information at Newegg, but could not.
Here is their: Newegg.com - Battery Finder Tool. Find the right battery for your devices.
Some tips on battery maintenance, and care:
What to do when laptop battery doesn’t last very long anymore


If you have the time, and are still curious, one way to check if it is the streaming program or any other program you have installed since you purchased your laptop is to use msconfig, and clean boot the OS to troubleshoot the services, especially any that reference to the streaming program.
How to do it is here:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
14 Sep 2011   #5

Windows 7
 
 

I dont use any 3rd party streaming apps...
I have simply shared the folders on my laptop to pick up my media files on my xbox.
Also sometimes use windows media centre for supported web content i.e. youtube to stream onto the xbox as an extender.
Couple of days with no freezing now, as opposed to doing it several times a day...
My System SpecsSystem Spec
14 Sep 2011   #6

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Okay, great!
My System SpecsSystem Spec
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 Laptop Freezes/Crashes After 30 minutes Idle Time




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