Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD "Reference by Pointer"


10 Sep 2011   #1

Win 7 Ultimate X64
 
 
BSOD "Reference by Pointer"

Win 7 x64 on a Dell E510. Worked fine for more than a year. Suddenly developed BSOD with "Reference By Pointer". Re-booting usually fixes it, but it comes back. DMP file attached.


My System SpecsSystem Spec
.

10 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ianlin View Post
Win 7 x64 on a Dell E510. Worked fine for more than a year. Suddenly developed BSOD with "Reference By Pointer". Re-booting usually fixes it, but it comes back. DMP file attached.

It is difficult to diagnose from a single DMP file, this one is related to your ESET. I would remove and replace it with MIcrosoft Security essentials.

http://download.eset.com/special/ESETUninstaller.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials



Old drivers needing update
Code:
mdmxsdk.sys    6/19/2006 5:27:26 PM        fffff880`07083000    fffff880`07087280    0x00004280    0x449716be                        
b44amd64.sys    11/21/2006 8:23:06 AM        fffff880`04ac1000    fffff880`04adc000    0x0001b000    0x4562efaa                        
stwrt64.sys    5/5/2007 8:40:37 PM        fffff880`052f6000    fffff880`0535a000    0x00064000    0x463d2405
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
10 Sep 2011   #3

Windows 7 64b Ultimate
 
 

Hello Ianlin, welcome to SF! Back as promised.

I'll have a look at the dump but please also fully update your system specs (see 4th post here http://www.sevenforums.com/general-d...rum-rules.html)

and also post full info as required here http://www.sevenforums.com/crashes-d...tructions.html

It is the fastest way to the solution....

Your dump points to part of eset: eamonm.sys Try to upload newest here Best Free Antivirus Software Trial: Free Home, Business and Gaming Download from ESET

This driver has a much newer version: stwrt64.sys Sun May 06 02:40:37 2007 (463D2405)
You need to get this driver (and maybe others) from your mobo manufacturer. In your case I'd just check on the DELL site and update drivers for your system.

You also have this old 32B driver for a modem: mdmxsdk.sys. Won't work, please delete.

-----------------
Zigzag beat me to it, well done!
My System SpecsSystem Spec
.


Reply

 BSOD "Reference by Pointer"




Thread Tools



Similar help and support threads for2: BSOD "Reference by Pointer"
Thread Forum
"critical problem" won't allow computer to start up - reference memory General Discussion
BSOD Reference by pointer and others BSOD Help and Support
BSOD playing Aion, "REFERENCE BY POINTER" and "IRQL NOT LESS OR EQUAL" BSOD Help and Support
BSOD: "Reference by Pointer" Need Help! BSOD Help and Support
BSOD - Reference by pointer BSOD Help and Support
Getting BSOD reference pointer every now and again :( please help!! BSOD Help and Support
BSOD, Reference by Pointer BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:15 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33