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Windows 7: Computer freezes while using, must shut power off

11 Sep 2011   #1
stuntguy

Windows 7 32 bit
 
 
Computer freezes while using, must shut power off

Hello and thank you for your time. Recently my computer started freezing at random times during use and the cursor wouldn't move at all. Ctrl/Alt/Delete didn't work either.

So I'd have to shut the power off, and restart. Got worse, so I had my friend wipe everything clean and start over. Only 3 weeks later it's doing it again.

I don't download anything unless I know exactly what it is or emails alike.

Custom built: 3 core processor, 500 Gig hard drive, 4g RAM, 32 bit Windows 7.

Any suggestions?


My System SpecsSystem Spec
.
11 Sep 2011   #2
stuntguy

Windows 7 32 bit
 
 

I meant to add that I did look for the same problem in other threads, but I didn't quite find what I was looking for.
My System SpecsSystem Spec
11 Sep 2011   #3
carwiz

Windows 7 Pro-x64
 
 

BIOS and drivers up to date? Check that first. Any indications in the logs?
My System SpecsSystem Spec
.

11 Sep 2011   #4
scrooge

win 7 ( 64 bit)
 
 

are you overclocked ?
have you tested your memory ?
what are your temps like?

scrooge
My System SpecsSystem Spec
11 Sep 2011   #5
stuntguy

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
BIOS and drivers up to date? Check that first. Any indications in the logs?
Should be. I bought every component new less than a year ago and had it built. Since this post, I have restarted twice, once of which the screen went white. That's a new one on me.
My System SpecsSystem Spec
11 Sep 2011   #6
stuntguy

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by scrooge View Post
are you overclocked ?
have you tested your memory ?

scrooge
Scrooge, I'm not that educated about clocking and stuff. The guy that built it is good. Everything should be in order, but I can check it.

How do I check clocking and memory?
My System SpecsSystem Spec
11 Sep 2011   #7
scrooge

win 7 ( 64 bit)
 
 

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

scrooge
My System SpecsSystem Spec
11 Sep 2011   #8
carwiz

Windows 7 Pro-x64
 
 

More than a month is a long time for new hardware to go without a driver update. Especially video and BIOS. You're not giving much info about your setup. Have you applied SP1? Go straight to the event logs and check for errors.
My System SpecsSystem Spec
11 Sep 2011   #9
stuntguy

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by scrooge View Post
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

scrooge
Just great, I'm out of CD's. Well, thank you for the advice. I appreciate it. I'll get to this asap and see what I can do with it.
My System SpecsSystem Spec
11 Sep 2011   #10
scrooge

win 7 ( 64 bit)
 
 

also download cpu-z it will show you all the info about your system. when you run cpu-z a screen will come up like this one .


Attachment 174971



if you upload a snapshot of it we can see if it overclocked or not.


scrooge
My System SpecsSystem Spec
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 Computer freezes while using, must shut power off




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