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Windows 7: BSOD Playing Splinter Cell: Conviction and various other games


13 Sep 2011   #1

Windows 7 Ultimate 64bit SP1
 
 
BSOD Playing Splinter Cell: Conviction and various other games

Having problems with BSOD in a few games like Conviction and Dead Island more recently. Have updated all drivers and such and even used Driver Sweeper and re-installed them and still getting the same problem. Only get about a minutes worth of gameplay and it crashes.
I am able to play games like Brink and the new Flashpoint though which i find a little strange but yeah.
Have attached the files as requested. Any help would be greatly appreciated cause im all out of ideas.

My System SpecsSystem Spec
.

13 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

looks like you are having a graphics driver issue.

First thing I would try is wiping it out with driver sweeper
Phyxion.net - Driver Sweeper
and then reinstalling the latest.
ATI Radeon
Important to use driver sweeper (Safe Mode is even recommended by most)

At any rate it's definitely the driver faulting in the three minidumps you provided.

Code:
Probably caused by : atikmpag.sys ( atikmpag+7a48 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80107af4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004567a48, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+7a48
fffff880`04567a48 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`05fc39c8 fffff880`04340000 : 00000000`00000116 fffffa80`107af4e0 fffff880`04567a48 00000000`00000000 : nt!KeBugCheckEx
fffff880`05fc39d0 fffff880`0433fd0a : fffff880`04567a48 fffffa80`107af4e0 fffffa80`0f73f950 fffffa80`0ee98410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`05fc3a10 fffff880`0420ff07 : fffffa80`107af4e0 00000000`00000000 fffffa80`0f73f950 fffffa80`0ee98410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`05fc3a40 fffff880`04239b75 : 00000000`ffffffff 00000000`0001c9fc 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`05fc3b20 fffff880`042382bb : 00000000`00000102 00000000`00000001 00000000`0001c9fc 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`05fc3b50 fffff880`0420b2c6 : ffffffff`ff676980 fffffa80`0ee98410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`05fc3bf0 fffff880`04237e7a : 00000000`00000000 fffffa80`0fa99d50 00000000`00000080 fffffa80`0ee98410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`05fc3d00 fffff800`0352cfee : 00000000`fffffc32 fffffa80`0fa52b60 fffffa80`0ca95040 fffffa80`0fa52b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`05fc3d40 fffff800`032835e6 : fffff880`03088180 fffffa80`0fa52b60 fffff880`03093040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`05fc3d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+7a48
fffff880`04567a48 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+7a48

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e31cc72

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
13 Sep 2011   #3

Windows 7 Ultimate 64bit SP1
 
 

Thanks for that, Gave it a go and actually got some results.
Managed to play Dead Island for about 30 mins before BSOD again, for the same reason as all the others.
Any further wisdom?
My System SpecsSystem Spec
.


13 Sep 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Well I ran into someone with a similar problem recently the solution was actually to return to a driver version from the first of this year.
It solved the crashes in that instance.
The archived drivers are available through the amd website.

If you've fallen behind on windows updates, it never hurts to apply those as well.
My System SpecsSystem Spec
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 BSOD Playing Splinter Cell: Conviction and various other games




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