Windows 7: BSOD error 0x0000007f please help identify issue

fungk · 13 Sep 2011

Hi, I am keep getting BSOD no matter what I do to try and fix it.

I keep getting the message below from the Event Viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000406f8, 0xfffff80002e3c798). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091411-26816-01.

I have ran Verifier on the drivers and have uninstalled Daemon driver since it kept BSOD on start up.

When I run Verifier again it will BSOD saying that a device driver attempting to corrupt the system has been caught... STOP 0x000000c4.

I can't seem to pin point the driver that is faulty and I dont know if that is the only reason for my BSOD.

I have updated all the drivers I can think off.. please help me as the BSOD is more frequent now than before.

My system is fairly new (2 months old):
Windows 7 Ultimate 64bit
Gigabyte motherboard: GA-P67A-UD3R-B3
2x 4GB Strontium 1333 DDR3
Saphire HD6870 graphics card
TP-Link wireless card: TL-WN951N
Intel i5-2500K CPU @3.3GHz
1TB ST31000524As ATA Device hard drive.

**yowanvista** · 13 Sep 2011

The most probable cause is the Zone Alarm Firewall, it is notorious for causing this specific type of BSOD
Please remove it
I strongly suggest removing AVG and using MSE

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff80002e3c798

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002e73469 to fffff80002e73f00

STACK_TEXT:  
fffff800`00ba4d28 fffff800`02e73469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff800`00ba4d30 fffff800`02e71932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00ba4e70 fffff800`02e3c798 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`0ad33ed0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02e71932 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

fungk · 14 Sep 2011

Thank you. I have uninstalled both AVG and Zone Alarm.

I have turned on Microsoft Firewall and Installing MSE as recommended.

Strongly hope this will solve the BSOD issues. I will run Verifier again to see if it gives me any more BSOD.

Windows 7: BSOD error 0x0000007f please help identify issue

BSOD error 0x0000007f please help identify issue problems?