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| 13 Sep 2011 | |
| windows 7 64bit 4 posts | BSOD when watching youtube videos and playing Star Craft 2 My 3yr old computer BSOD's when I watch Youtube videos and play Star Craft 2. Happily appreciate any advice, thanks. - x86 (32-bit) or x64 ? 64 - the original installed OS on the system? Yes - an OEM or full retail version? Retail - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 3+ years - What is the age of OS installation (have you re-installed the OS?) Not sure Last edited by Jc27141; 13 Sep 2011 at 04:04 PM.. Reason: added information and system health report. |
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| 13 Sep 2011 | |
| Windows 7 Ultimate 64bit SP1 5,434 posts | Hi Jc27141 welcome to SF  Please follow these steps in this order, Uninstall and clean Avg from your system using the avgremoverx64 Download and install Microsoft Security Essentials Enable windows firewall. Download and install Driver Sweeper Download the most recent software\driver for your ati from AMD Graphics Drivers & Software Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose amd and clean any remaining fragments,restart in normal mode. Install the new ati software\driver,restart. Update DirectX --------------------------------- Finish with the above steps and post back with any results. Last edited by panais; 13 Sep 2011 at 05:15 PM.. |
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| 13 Sep 2011 | |
| windows 7 64bit 4 posts | followed the instructions, got one error when installing my ati driver. Microsoft Visual C++ 2010 RedistributableFinal Status:FailVersion of Item:10.0.30319Size:9 Mbytes thanks for the help! |
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| 13 Sep 2011 | |
| windows 7 64bit 4 posts | Tested the fixes, watched a youtube video and got a DRIVER_IRQL_NOT_LESS_OR_EQUAL error. |
| My System Specs |
| 13 Sep 2011 | |
| Windows 7 Ultimate 64bit SP1 5,434 posts | |
| My System Specs |
| 13 Sep 2011 | |
| windows 7 64bit 4 posts | After following your instructions I'm still having the C++ problem |
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| 14 Sep 2011 | |
| Windows 7 Ultimate 64bit SP1 5,434 posts | Use the Driver Sweeper backup\restore and restore amd\ati. Then just install the driver,not the catalyst. Last edited by panais; 14 Sep 2011 at 03:44 AM.. |
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