Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Intermittent BSOD for about a month now.

14 Sep 2011   #1
staci

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Intermittent BSOD for about a month now.

Hi there!

I am intermittently getting the BSOD. I tried switching to onboard graphics to rule out graphics card and still got BSOD afterwards. I have attached the required dump and health report files. Any help would be greatly appreciated!

The system is 11 months old. It is running Windows 7 (was installed at purchase). There have been no hardware or operating system changes since purchase.


My System SpecsSystem Spec
.

14 Sep 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by staci View Post
Hi there!

I am intermittently getting the BSOD. I tried switching to onboard graphics to rule out graphics card and still got BSOD afterwards. I have attached the required dump and health report files. Any help would be greatly appreciated!

The system is 11 months old. It is running Windows 7 (was installed at purchase). There have been no hardware or operating system changes since purchase.
Hello Staci and welcome.

These crashes were caused by Memory corruption..... probably caused by a driver. Please run these two tests....


1-Memtest.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



2-Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
14 Sep 2011   #3
staci

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you so much for your response. My brother was also thinking memory issues. Appreciate the step-by-step instructions! I will try this and post the results. =)
My System SpecsSystem Spec
.


14 Sep 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by staci View Post
Thank you so much for your response. My brother was also thinking memory issues. Appreciate the step-by-step instructions! I will try this and post the results. =)

You are welcome....
For good measure you could also do the following...

* System File Check

Run a system file check to verify and repair your system files.
To do this type cmd in search, right click to run as Administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
10 Oct 2011   #5
staci

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It took me a while to actually test things, and as it turns out there are 2 bad memory slots on my mother board. Computer is going in on warranty repair. =) Thanks for your help! I will be hanging on to MemTest86 as a tool! =)
My System SpecsSystem Spec
10 Oct 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Thanks for reporting back.
It is appreciated.
Good luck!
My System SpecsSystem Spec
Reply

 Intermittent BSOD for about a month now.




Thread Tools





Similar help and support threads
Thread Forum
2nd BSOD in 2 month
Dear Support, Today got BSOD a 2nd time in about 2 months. After the 1st time, suspect graphic card runs hot, so install fan near it. Now the card's heatsink is cool to the touch. So now no idea what cause the 2nd bsod. Pls help & thanks alot. Tian
BSOD Help and Support
A few BSOD's in the last month
So around February, I decided to buy parts and build my first P/C. It has been running very good in the last few months, with minimal to no problems. Being an IT major, I manage to take extra cautious care of my P/C, and attempt to troubleshoot and repair any problems that occur. However, in the...
BSOD Help and Support
BSOD every month
this computer is two years old and i been getting bluescreens only this year and they happen at least once a month. although they don't bother me most i wanna fix them before they become more of a problem. Motherboard N-Alvorix-RS880-uATX (Alvorix) Processor AMD Phenom II X4 820 Memory 6 GB...
BSOD Help and Support
Intermittent BSODs on 7 month old Acer laptop
I get these BDODs about once or twice a month. The only real pattern is they seem to happen just before a windows update. the PC an Acer aspire 5742 X64 based with Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, 2399 Mhz, 2 Core(s), 4 Logical Processor(s). It has 4gb RAM and 250g hard drive ...
BSOD Help and Support
a few BSoD during the last month
several bsod since install i have pursued a windows 7 a month ago and installed on a brand new empty hardisk, in a new cabinet with a few fans. A new cpu cooler is added aswell. being a new kid in this, i forgot to get all the drivers to motherboard in , should be done now. But still...
BSOD Help and Support
BSOD every month
Hello Since i got a new computer near end of last year with new cpu, memory etc. I've been getting BSOD nearly every month and latest one was a few days ago. I've got this memory.dmp file and tried zipping it up to attach it to the forums but it's still too big to attach to the forums.
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:01.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App