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Windows 7: BSOD playing WOW, also on initial restart after BSOD

14 Sep 2011   #1
Fallenangel

Win 7 64 bit Home
 
 
BSOD playing WOW, also on initial restart after BSOD

I had a couple BSOD last night, while playing wow.
Updated all my drivers.
Ran Win 7 memory test and hard drive test.
No issues with hard drive.
Win 7 memory test it did indicate some issue with hardware.

I have attached the minidump files and health report.

I just downloaded memtest so i plan on running it tonight over night.

Any help would be greatly appreciated.


My System SpecsSystem Spec
.
14 Sep 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Fallenangel View Post
I had a couple BSOD last night, while playing wow.
Updated all my drivers.
Ran Win 7 memory test and hard drive test.
No issues with hard drive.
Win 7 memory test it did indicate some issue with hardware.

I have attached the minidump files and health report.

I just downloaded memtest so i plan on running it tonight over night.

Any help would be greatly appreciated.
Fallenalngel Hello

These crashes seem to have several causes, most pointing to memory.
You really cannot test memory with the inbuilt memory test because it is working in the environment and doesn't stress the memory enough..
Therefore please run these 3 tests.

1-Memtest.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.


RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


3-System File Check

Run a system file check to verify and repair your system files.
To do this type cmd in search.
Right click to run as Administrator, then SFC /SCANNOW

Read here for more information
SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
14 Sep 2011   #3
MvdB

Windows 7 64b Ultimate
 
 

Just to add my two 2ct:

You might be having a devices problem. I expect your Devices screen to say something about this error:
HTML Code:
The device driver for Coprocessor has not been installed. This device will not be available until the correct device driver is installed.
And I expect that you can solve it by fully re-installing your Nvidia drivers. That is what is mostly the problem when you get this...
My System SpecsSystem Spec
.

14 Sep 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Good idea Mark...

Following on from what Mark says.....


When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using


Phyxion.net - Driver Sweeper


When it is removed then download and install the fresh copy.
My System SpecsSystem Spec
14 Sep 2011   #5
Fallenangel

Win 7 64 bit Home
 
 

Memtest found errors during test this morning, currently testing one stick at a time. I will keep you guys posted.

Thanks again for the the help guys/gals I really do appreciate your time.
My System SpecsSystem Spec
14 Sep 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Thanks...
It is a pleasure.
Jan.
My System SpecsSystem Spec
15 Sep 2011   #7
Fallenangel

Win 7 64 bit Home
 
 

Good news...

Memtest found my 2nd ram stick to be bad, the first one is good, it ran about 14hrs without a single error. Good thing I have 4GB so i will see if my warranty is still good.

Thanks again for all your help, if any more BSOD appear i will keep you posted.
My System SpecsSystem Spec
15 Sep 2011   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Good luck.
My System SpecsSystem Spec
15 Sep 2011   #9
MvdB

Windows 7 64b Ultimate
 
 

That is good news! Jan was right again! Thx for posting back!
My System SpecsSystem Spec
20 Oct 2011   #10
Fallenangel

Win 7 64 bit Home
 
 

Bad news, BSOD came back, just ran 7 cycles of memtest no issues here is my minidump files. I am doing sfc/scannow atm command, will check again to make sure drivers are up to date and try the driver test.

any help would be greatly appreciated.
My System SpecsSystem Spec
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 BSOD playing WOW, also on initial restart after BSOD




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