Random BSOD/ Computer shuts off when I tap it


  1. Posts : 2
    Windows 7 Home Premium x64
       #1

    Random BSOD/ Computer shuts off when I tap it


    Hi I'm having huge problems with a BSOD, also my computer restarts when I tap it or move it sometimes. The BSOD looks like this:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050033
    BCP3: 00000000000006F8
    BCP4: 0000000077967F18
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\091211-30030-01.dmp
    C:\Users\M Flores\AppData\Local\Temp\WER-51573-0.sysdata.xml

    My computer is only one year old and and I regularly perform virus/ malware scans so I do not understand what is happening. I have attached my minidump folder along with a system report. Thanks for any help you all can provide.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    mflores89 said:
    Hi I'm having huge problems with a BSOD, also my computer restarts when I tap it or move it sometimes. The BSOD looks like this:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050033
    BCP3: 00000000000006F8
    BCP4: 0000000077967F18
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\091211-30030-01.dmp
    C:\Users\M Flores\AppData\Local\Temp\WER-51573-0.sysdata.xml

    My computer is only one year old and and I regularly perform virus/ malware scans so I do not understand what is happening. I have attached my minidump folder along with a system report. Thanks for any help you all can provide.

    Two problems. FIrst is Related to MRESP50a64.SYS PCAUSA NDIS 5.0 SPR Protocol Driver from Printing Communications Assoc., Inc.. It is over 6 years old and cant work correctly in win 7 I would update it with the newest version available.

    Second is your Avast. It is the cause of at least two of these crashes. I would remove and replace with Microsoft Security Essentials

    http://files.avast.com/files/eng/aswclear5.exe

    Virus, Spyware & Malware Protection | Microsoft Security Essentials
      My Computer


  3. Posts : 2
    Windows 7 Home Premium x64
    Thread Starter
       #3

    I did what you suggested and it fixed the problem. thanks for all your help!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    mflores89 said:
    I did what you suggested and it fixed the problem. thanks for all your help!

    Our pleasure and good luck
      My Computer


 

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