BSOD a few seconds after logging into windows, bad_pool_header


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    BSOD a few seconds after logging into windows, bad_pool_header


    Hey, so I've looked around the internet and followed as many solutions as I could that have worked for other people but nothing seems to be helping. Whenever I log into windows I get a BSOD a few seconds later with bad_pool_header and a stop code 0x19. It happened yesterday after I took a firewire cable out and so I tried a system restore to the day before but I'm still getting blue screens all the time. I've removed the firewire card and my sound card yet the problem still exists. Also the computer has no blue screen at all if I run in safe mode.
    At current my system specs are:
    Win 7 Home Premium 64bit
    Intel i5 - 2500k
    8GB Corsair Vengeance DDR3 (2x4GB)
    Nvidia GeForce 8800GT
    Gigabyte GA-Z68A-D3-B3 motherboard
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    BSODs caused by the EtronHub3.sys driver which is the USB3.0 driver
    This driver should be updated
    GIGABYTE - Motherboard - Socket 1155 - GA-Z68A-D3-B3 (rev. 1.0)
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000020, a pool block header size is corrupt.
    Arg2: fffffa8006a2f850, The pool entry we were looking for within the page.
    Arg3: fffffa8006a2f8d0, The next pool entry.
    Arg4: 000000000c080015, (reserved)
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x19_20
    
    POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80003312100
     fffffa8006a2f850 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  htcUPCTLoader.
    
    CURRENT_IRQL:  1
    
    IRP_ADDRESS:  ffffffffffffff88
    
    LAST_CONTROL_TRANSFER:  from fffff8000320dcae to fffff800030dfc40
    
    STACK_TEXT:  
    fffff880`0af635b8 fffff800`0320dcae : 00000000`00000019 00000000`00000020 fffffa80`06a2f850 fffffa80`06a2f8d0 : nt!KeBugCheckEx
    fffff880`0af635c0 fffff800`030f509e : 00000000`a0000003 00000000`00000400 fffffa80`20206f49 00000000`00000000 : nt!ExDeferredFreePool+0x12da
    fffff880`0af63670 fffff800`030e334a : 00000000`00000000 65706950`00000000 fffffa80`083c4001 fffff800`033d89f9 : nt!IopCompleteRequest+0x5ce
    fffff880`0af63740 fffff880`03f8dbd6 : fffffa80`08b33a10 00000000`00000000 fffffa80`06a2f880 00000000`00000000 : nt!IopfCompleteRequest+0x66a
    fffff880`0af63830 fffffa80`08b33a10 : 00000000`00000000 fffffa80`06a2f880 00000000`00000000 fffff880`0af638a0 : EtronHub3+0x5bd6
    fffff880`0af63838 00000000`00000000 : fffffa80`06a2f880 00000000`00000000 fffff880`0af638a0 00000000`20206f49 : 0xfffffa80`08b33a10
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    EtronHub3+5bd6
    fffff880`03f8dbd6 ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  EtronHub3+5bd6
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: EtronHub3
    
    IMAGE_NAME:  EtronHub3.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d67ec3b
    
    FAILURE_BUCKET_ID:  X64_0x19_20_EtronHub3+5bd6
    
    BUCKET_ID:  X64_0x19_20_EtronHub3+5bd6
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Just updated that driver and thus far no blue screens! Thank you so much for the help.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    James12389 said:
    Just updated that driver and thus far no blue screens! Thank you so much for the help.
    Keep us updated with more dumps if BSODs occur again
      My Computer


 

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