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Windows 7: BSOD by ntoskrnl.exe

19 Sep 2011   #11
ragnaroks

Windows 7 Ultimate 32 bit
 
 

I did all what you said and after turning the verifier.exe on, I got like 2-3 blue screens in a row but it doesn't collect the dump file. It says initializing dump file... and gets stuck like that for 15mins. I went safe mode and turn the verifier off.

Is there somewhere to see the verifier's logfile orso? With the verifier on the computer always crashes right when the desktop appears.


My System SpecsSystem Spec
.
20 Sep 2011   #12
ragnaroks

Windows 7 Ultimate 32 bit
 
 

Still getting f*cked by ntoskrnl.exe all the time.

It ALWAYS (5 days in a row) happens right after I start my PC and I start browsing/chatting/opening documents etc.
My System SpecsSystem Spec
21 Sep 2011   #13
wish

Windows 7 Ultimate x64 SP1
 
 

Hi ragnaroks,
Have you followed my advice to uninstall AVG and use MSE instead for a time being?
Because I see AVG process is blamed on your latest dump file.

Also try these hardware tests:
1. RAM - Test with Memtest86+
2. http://www.sevenforums.com/tutorials...t-prime95.html

Post back with any result.


LOG
Code:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c1d000 PsLoadedModuleList = 0xfffff800`02e62670
Debug session time: Tue Sep 20 08:30:50.259 2011 (GMT-8)
System Uptime: 0 days 0:01:56.945
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff80002ca174e, fffff8800824af20, 0}

Probably caused by : hardware ( nt!KeWaitForSingleObject+19e )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80002ca174e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800824af20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!KeWaitForSingleObject+19e
fffff800`02ca174e ff              ???

CONTEXT:  fffff8800824af20 -- (.cxr 0xfffff8800824af20)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=fffffa80075a41b0 rdi=fffffa8007757060
rip=fffff80002ca174e rsp=fffff8800824b900 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=0000000000002000
r11=fffffa8002e6ad38 r12=0000000000000000 r13=0000000000000001
r14=0000000000000000 r15=fffffa8007757168
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210282
nt!KeWaitForSingleObject+0x19e:
fffff800`02ca174e ff              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  avgtray.exe

CURRENT_IRQL:  0

MISALIGNED_IP: 
nt!KeWaitForSingleObject+19e
fffff800`02ca174e ff              ???

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002ca174e

STACK_TEXT:  
fffff880`0824b900 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19e


FOLLOWUP_IP: 
nt!KeWaitForSingleObject+19e
fffff800`02ca174e ff              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KeWaitForSingleObject+19e

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffff8800824af20 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

05 Oct 2011   #14
ragnaroks

Windows 7 Ultimate 32 bit
 
 

Hey wish,

I've been really busy with work lately. So far I uninstalled my AVG and replaced it with avast.

I haven't tried the hardware tests yet.

About 4 of the 5 times when I cold boot my PC, it always crashes once or two times after ~15 seconds when my desktop appears. Sometimes there is a blue screen, sometimes the computer is stuck and I'm unable to move.

Could you check the these dump files I got for the past two weeks? (note: the other errors weren't bluescreens but rather just computer freeze)
My System SpecsSystem Spec
06 Oct 2011   #15
wish

Windows 7 Ultimate x64 SP1
 
 

Hello,
I still suggest you to perform the hardware tests.
Also scan your computer with this tools → Anti-rootkit utility TDSSKiller


Code:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c4c000 PsLoadedModuleList = 0xfffff800`02e91670
Debug session time: Tue Sep 27 07:52:34.342 2011 (GMT-8)
System Uptime: 0 days 0:01:49.028
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1, {7762186a, 0, ffff0000, fffff88008673ca0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them.  A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 000000007762186a, address of system function (system call)
Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 00000000ffff0000, Thread->KernelApcDisable
Arg4: fffff88008673ca0, Previous KernelApcDisable

Debugging Details:
------------------


FAULTING_IP: 
+67ca952f00a7de84
00000000`7762186a ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1

PROCESS_NAME:  Skype.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002cc81e9 to fffff80002cc8c40

STACK_TEXT:  
fffff880`08673a68 fffff800`02cc81e9 : 00000000`00000001 00000000`7762186a 00000000`00000000 00000000`ffff0000 : nt!KeBugCheckEx
fffff880`08673a70 fffff800`02cc8120 : 00000000`74d92450 00000000`06e1f170 00000000`06e1fd20 00000000`7ef83000 : nt!KiBugCheckDispatch+0x69
fffff880`08673bb0 00000000`7762186a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`06e1e768 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7762186a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiSystemServiceExit+245
fffff800`02cc8120 4883ec50        sub     rsp,50h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceExit+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

BUCKET_ID:  X64_0x1_nt!KiSystemServiceExit+245

Followup: MachineOwner
---------
My System SpecsSystem Spec
10 Nov 2011   #16
ragnaroks

Windows 7 Ultimate 32 bit
 
 

Hello wish,

I did both the test (Ram and cpu) and no errors. Anti-root killer also didn't work. Will formatting my pc help?
My System SpecsSystem Spec
11 Nov 2011   #17
ragnaroks

Windows 7 Ultimate 32 bit
 
 

I'm so pissed about this crap BSOD, i formatted my pc and installed W7 ultimate 32bit. And the error still occurs, more than ever. The computer always shuts down/restarts/error/bsod like 3-4 times RIGHT AFTER 1-2 MINUTE WHEN WINDOWS IS DONE LOADING at startup.

Should I go for a new PC? Is there a part thats maybe defect? Whats the cause?

Here are the latest dmp, I know alot of drivers still missing but I don't think the drivers was the problem.
My System SpecsSystem Spec
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 BSOD by ntoskrnl.exe




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