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Windows 7: BSOD involving usb audio and/or internet

16 Sep 2011   #1

windows 7 pro sp 1 x64
 
 
BSOD involving usb audio and/or internet

Hey all,

I've been getting some bsods which I THINK are related to a usb audio interface I am using. I've never gotten them before plugging this thing in and once, when I turned on the card, the computer bsod right away...

Here is my info:
USB Audio: Focusrite Scarlett 18i6 <-- could be problem

windows 7 pro sp 1 x64
AMD Phenom XII 965 3.42GHz
Gigabyte GA-790FXTA-UD5
G Skill F3-12800CL9-4GBRL x2
ATI Radeon HD 4770 (RV740) Video Adapter
Hannstar HW191D Monitor x2
Drive #1 - WDC WD5000AAKS-00V1A0 (465 GB)
Drive #2 - WDC WD5000AAKS-00V1A0 (465 GB)
Drive #3 - WD My Passport 070A (465 GB)

Thanks for any and all help. Also please ask if you need more specific information!

My System SpecsSystem Spec
.

16 Sep 2011   #2

Windows 7 Ultimate x64
 
 

Please update your wireless network card drivers: http://www.ralinktech.com/support.php

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Administrator\Downloads\whoback\Windows_NT6_BSOD_jcgriff2\091611-27814-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c1d000 PsLoadedModuleList = 0xfffff800`02e62670
Debug session time: Fri Sep 16 08:56:32.520 2011 (UTC - 6:00)
System Uptime: 2 days 22:32:20.033
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {19, 2, 0, fffff880062bf75e}

Unable to load image \SystemRoot\system32\DRIVERS\netr28ux.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+fa )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000019, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880062bf75e, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ecc100
 0000000000000019 

CURRENT_IRQL:  2

FAULTING_IP: 
nwifi!Pt6RepackRecvNBL+fa
fffff880`062bf75e 4c034a18        add     r9,qword ptr [rdx+18h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  svchost.exe

TRAP_FRAME:  fffff880009b03e0 -- (.trap 0xfffff880009b03e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8008bb85d0 rbx=0000000000000000 rcx=fffff880062f76e0
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880062bf75e rsp=fffff880009b0570 rbp=0000000000000000
 r8=0000000000000000  r9=0000000008bb85e0 r10=fffff880062f5110
r11=0000000000000003 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nwifi!Pt6RepackRecvNBL+0xfa:
fffff880`062bf75e 4c034a18        add     r9,qword ptr [rdx+18h] ds:9670:00000000`00000019=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c991e9 to fffff80002c99c40

STACK_TEXT:  
fffff880`009b0298 fffff800`02c991e9 : 00000000`0000000a 00000000`00000019 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`009b02a0 fffff800`02c97e60 : 00000000`00020000 fffff880`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009b03e0 fffff880`062bf75e : 00000000`00000000 00000000`00000000 fffffa80`07c66010 fffff880`0463256a : nt!KiPageFault+0x260
fffff880`009b0570 fffff880`062c06c8 : fffffa80`082a61a0 fffffa80`093b08c0 fffffa80`082a6050 fffffa80`07c66010 : nwifi!Pt6RepackRecvNBL+0xfa
fffff880`009b0670 fffff880`0163b939 : fffffa80`073429b0 00000000`00000000 00000000`00000001 fffffa80`08f90df0 : nwifi!Pt6Receive+0x170
fffff880`009b06d0 fffff880`0163b8d0 : fffffa80`0a24c328 fffff880`0415b0c7 fffff880`0415c340 00000000`00000001 : ndis!ndisFilterIndicateReceiveNetBufferLists+0x29
fffff880`009b0710 fffff880`041579c0 : fffff880`0415e110 00000000`00000000 00000000`00000001 fffffa80`0a24cd78 : ndis!NdisFIndicateReceiveNetBufferLists+0x50
fffff880`009b0750 fffff880`016544f7 : fffffa80`073901a0 fffffa80`08bb72e0 fffffa80`08bb72e0 00000000`00000001 : vwififlt!FilterReceiveNetBufferLists+0x158
fffff880`009b07b0 fffff880`07ac781c : fffffa80`0a7ace70 00000000`00000000 00000000`000000d0 fffffa80`07390000 : ndis! ?? ::FNODOBFM::`string'+0xcf1f
fffff880`009b0800 fffffa80`0a7ace70 : 00000000`00000000 00000000`000000d0 fffffa80`07390000 fffffa80`00000002 : netr28ux+0xa81c
fffff880`009b0808 00000000`00000000 : 00000000`000000d0 fffffa80`07390000 fffffa80`00000002 00000003`00000004 : 0xfffffa80`0a7ace70


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nwifi!Pt6RepackRecvNBL+fa
fffff880`062bf75e 4c034a18        add     r9,qword ptr [rdx+18h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nwifi!Pt6RepackRecvNBL+fa

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nwifi

IMAGE_NAME:  nwifi.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc3b

FAILURE_BUCKET_ID:  X64_0xD1_nwifi!Pt6RepackRecvNBL+fa

BUCKET_ID:  X64_0xD1_nwifi!Pt6RepackRecvNBL+fa

Followup: MachineOwner
---------
My System SpecsSystem Spec
16 Sep 2011   #3

windows 7 pro sp 1 x64
 
 

Thanks for the info Seth. Question: Why did you send me to the ralink site? My wireless usb adapter is from Linksys.
My System SpecsSystem Spec
.


16 Sep 2011   #4

windows 7 pro sp 1 x64
 
 

Sorry I dont know much! I'm just confused as I went to the ralink site and didnt see anything that resembled what I had. Maybe shine some more light on this for me?

Thanks!
My System SpecsSystem Spec
16 Sep 2011   #5

Windows 7 Ultimate x64
 
 

download the attachment on this post and run it and go to network card and copy the information that it has there and paste it here:
My System SpecsSystem Spec
19 Sep 2011   #6

windows 7 pro sp 1 x64
 
 

Here is that info:

Linksys,a division of Cisco Systems,Inc.
Linksys WUSB100 RangePlus Wireless USB Adapter #4
Ethernet 802.3
00:1E:E5A:82:49
Wireless Network Connection 4
Connected
True
My System SpecsSystem Spec
19 Sep 2011   #7

windows 7 pro sp 1 x64
 
 

Also answered my own question about the ralink site. Have updated the driver.
My System SpecsSystem Spec
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 BSOD involving usb audio and/or internet




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