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Windows 7: ntoskrnl.exe+7cc40 BSOD's

17 Sep 2011   #1

Windows 7 x64
 
 
ntoskrnl.exe+7cc40 BSOD's

Hi,

I have a new rig i built my self and it runs perfectly except the occasional BSOD and i cant for the life of me work out why...

091711-6006-01.dmp 17/09/2011 21:33:23 BAD_POOL_HEADER 0x00000019 00000000`00000003 fffff8a0`1205a820 ff8af8a0`1205a820 fffff8a0`1205a820 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\091711-6006-01.dmp 8 15 7601 293,064

091311-5896-01.dmp 13/09/2011 18:56:14 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffa80`55685460 00000000`00000001 fffff880`06b9d316 00000000`00000005 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\091311-5896-01.dmp 8 15 7601 291,016

091311-7722-01.dmp 13/09/2011 13:40:14 KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7cc10 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc10 C:\Windows\Minidump\091311-7722-01.dmp 8 15 7601 288,232

Basically i bought one of the affected mother boards before the b3 revision for sandy bridge systems. I managed to get an updated mobo via RMA.

So i changed mother boards over. Then a few weeks later i changed my RAM, old was Corsair XMS 1600mhz 4gb, new is Corsair Vengeance 1866mhz 8gb.

I also started off with a F60 Corsair ssd 60gb and change dthat to a new force 3 120gb ssd.

Since i reinstalled my OS (win 7 x64) i keep getting BSOD's. I have formatted and reinstalled and the same happens.

Please any assistance would be greatly appreciated...

Attached my minidump folder...

Thanks in advance.

My System SpecsSystem Spec
17 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kristofaaa View Post
Hi,

I have a new rig i built my self and it runs perfectly except the occasional BSOD and i cant for the life of me work out why...

091711-6006-01.dmp 17/09/2011 21:33:23 BAD_POOL_HEADER 0x00000019 00000000`00000003 fffff8a0`1205a820 ff8af8a0`1205a820 fffff8a0`1205a820 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\091711-6006-01.dmp 8 15 7601 293,064

091311-5896-01.dmp 13/09/2011 18:56:14 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffffa80`55685460 00000000`00000001 fffff880`06b9d316 00000000`00000005 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\091311-5896-01.dmp 8 15 7601 291,016

091311-7722-01.dmp 13/09/2011 13:40:14 KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7cc10 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc10 C:\Windows\Minidump\091311-7722-01.dmp 8 15 7601 288,232

Basically i bought one of the affected mother boards before the b3 revision for sandy bridge systems. I managed to get an updated mobo via RMA.

So i changed mother boards over. Then a few weeks later i changed my RAM, old was Corsair XMS 1600mhz 4gb, new is Corsair Vengeance 1866mhz 8gb.

I also started off with a F60 Corsair ssd 60gb and change dthat to a new force 3 120gb ssd.

Since i reinstalled my OS (win 7 x64) i keep getting BSOD's. I have formatted and reinstalled and the same happens.

Please any assistance would be greatly appreciated...

Attached my minidump folder...

Thanks in advance.


Easy, these were related to your C-media Audio driver. I would update to the newest version below.

C-Media Electronics, Inc.




Since pool corruption was involved I would run these two tests.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 6 or 8 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
17 Sep 2011   #3

Windows 7 x64
 
 

Hi,

Wow that was quick...

Ok i did the mem86 test and all was fine.

I forgot the c media stuff, that i THINK was from earlier BSOD's that i resolved to do with my new headset. The last 3 i have had are the ones i put in my OP some thing to do with NT Kernal ?

So should i still try the 2nd idea you gave ?

Thanks.
My System SpecsSystem Spec
.


18 Sep 2011   #4

Windows 7 Home Premium
 
 

A few hours ago I started getting the same error on the same memory addresses. I have a suspicion that this is related to Sandboxie. You use this program?

Sorry for my English =)
My System SpecsSystem Spec
18 Sep 2011   #5

Windows 7 x64
 
 

Hi,

No never heard of that program... Sorry..
My System SpecsSystem Spec
18 Sep 2011   #6

Windows 7 x64
 
 

Hi again,

Ok so i did the verifier how you explained and got a BSOD on start up.

So i booted into safe mode and turned verifier off and here's the mini dump....

There should be 2 but the later one is the correct one, the first was me testing the verifier so i knew how to disable it

Ah i so hope someone can get to the bottom of this for me i will let you borrow my GF if you can lol

091811-6505-01.dmp 18/09/2011 09:03:38 DRIVER_VERIFIER_IOMANAGER_VIOLATION 0x000000c9 00000000`0000023b fffff880`05f07710 fffff980`25112cf0 00000000`00000000 HIDCLASS.SYS HIDCLASS.SYS+2710 x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\091811-6505-01.dmp 8 15 7601 266,320
My System SpecsSystem Spec
19 Sep 2011   #7

Windows 7 x64
 
 

Hi....

Im assuming that last mindump i attached did not help ??

Anything else i can try please ?
My System SpecsSystem Spec
20 Sep 2011   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kristofaaa View Post
Hi again,

Ok so i did the verifier how you explained and got a BSOD on start up.

So i booted into safe mode and turned verifier off and here's the mini dump....

There should be 2 but the later one is the correct one, the first was me testing the verifier so i knew how to disable it

Ah i so hope someone can get to the bottom of this for me i will let you borrow my GF if you can lol

091811-6505-01.dmp 18/09/2011 09:03:38 DRIVER_VERIFIER_IOMANAGER_VIOLATION 0x000000c9 00000000`0000023b fffff880`05f07710 fffff980`25112cf0 00000000`00000000 HIDCLASS.SYS HIDCLASS.SYS+2710 x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\091811-6505-01.dmp 8 15 7601 266,320
The most recent two driver verified crashes were releate to HIDCLASS.sys (an OS file related to "human Interface devices". Things like fingerprint readers, accellerometers, etc)

Since this is an OS driver and you have updated to SP-1 I would run a systm file check to verify and repair your system drivers

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
20 Sep 2011   #9

Windows 7 x64
 
 

Hmmm...

All i have plugged in that i use is a mouse and keyboard and a headset...

I did the check and it says all is ok..

Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

Incidentally i have not experienced a BSOD for 2 days now and i have been using my system just as i always do...
My System SpecsSystem Spec
21 Sep 2011   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kristofaaa View Post
Hmmm...

All i have plugged in that i use is a mouse and keyboard and a headset...

I did the check and it says all is ok..

Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

Incidentally i have not experienced a BSOD for 2 days now and i have been using my system just as i always do...
Well at least SFC didnt report any errors. Upload any DMP's if they occur.
My System SpecsSystem Spec
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