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Windows 7: BSOD debugging - ntkrnlmp.exe & dxgmms1.sys


18 Sep 2011   #1

Win 7 Pro x64
 
 
BSOD debugging - ntkrnlmp.exe & dxgmms1.sys

Greetings,

I am experiencing a lot of BSODs which seem to be caused either by ntkrnlmp.exe or dxgmms1.sys (see attached files for examples).
I have found a Microsoft hotfix concerning dxgmms1.sys but it didn't solve anything.

Any ideas? Thanks a lot!


My System SpecsSystem Spec
.

18 Sep 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi Caps welcome to SF

You have some very old drivers,ASACPI.sys and nvm62x64.sys

So update ALL your asus software and your nvidia graphic card.

ASACPI.sys
is Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7). Also a part of the Asus PCProbe and AISuite Utilities
ASUSTeK Computer Inc. -Support- Drivers and Download

nvm62x64.sys is nVidia Ethernet Networking Driver (nForce chipset driver)
Drivers - Download NVIDIA Drivers

Update also DirectX Download Details - Microsoft Download Center - DirectX End-User Runtime

Update your windows using the windows update.

Finish with the above steps and post back with any results.
My System SpecsSystem Spec
18 Sep 2011   #3

Win 7 Pro x64
 
 

Hi and thanks

OK, now all of these drivers should be up to date, so is DirectX and Windows. BSODs yet occur

Please find enclosed a new dump file.

Anyway, thanks for the reply !
My System SpecsSystem Spec
.


18 Sep 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Post all your system specs,laptop or desktop,cpu,gpu,ram,motherboard,psu....

Then
run the http://www.sevenforums.com/crashes-d...tructions.html and upload here the complete bsod files.

Then,

Read carefully this tutorial,and run the,

RAM - Test with Memtest86+

Leave it overnight if possible.
My System SpecsSystem Spec
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 BSOD debugging - ntkrnlmp.exe & dxgmms1.sys




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