Solved BSOD after taking in PC to repair shop

Ferny84 · Sep 30, 2011

Great, I installed the ATK0110 driver, played an hour or so of games then my PC got a BSOD and now whenever I restart, the Windows 7 screen doesn't pop up!

It shows a black screen and a white mouse cursor.

Arrrgghhhhh.

<charlie brown yell>

What do I do now? I tried system recovery using my Windows 7 disc but it says nothing is wrong with my PC.

Do i have to format my PC?

I didn't have any important files on there, just a few programs.

gregrocker · Sep 30, 2011

When you install a driver it should create a Restore Point. Boot into the DVD Repair console or Repair CD, click through to Recovery Tools list to System Restore to before the driver was installed.

It may have been the wrong driver.

Ferny84 · Sep 30, 2011

I tried System Restore twice, each time it would show this (see screen below).

The third time my PC crashed...

gregrocker · Sep 30, 2011

Open a Command Prompt to run SFC -SCANNOW Run in Command Prompt at Boot
to check the integrity of System files.

To be thorough you need to check for infection as well. Download and burn to CD or write to flash stick then boot to run a full scan with Microsoft Standalone System Sweeper. If it finds infection, run SFC again if it still won't start.

Copy out your files if necessary using DVD with this method: Copy & Paste - in Windows Recovery Console

Then clean reinstall following these steps carefully to get a Perfect Reinstall
which will give you a baseline to rule out the OS.

Ferny84 · Sep 30, 2011

I tried running sfc /scannow but I got this message:

Windows Resource Protection could not perform the requested operation.

Then when I tried to run Microsoft Standalone System Sweeper I get this this (see screen).

gregrocker · Sep 30, 2011

Does the HD still register in BIOS? I'd download maker's HD Diagnostic to run exxtended CD scan.

Have you tried a clean reinstall yet to rule out the OS and make sure you've got it as perfectly installed as possible?

In your case I'd first wipe the HD in case you have boot sector corruption or infection: SSD - HDD Optimize for Windows Reinstallation

Ferny84 · Sep 30, 2011

It's currently formatting the hard drive using the clean all method.

I think it's going to be awhile, i'll post again in a few hours.

gregrocker · Sep 30, 2011

About one hour per 320gb.

It's a good sign the HD is still functioning.

http://www.sevenforums.com/#Perfect Reinstall

Ferny84 · Sep 30, 2011

Back, the clean was successful, installed Windows 7 so everything is fresh.

Should I change the voltage of the memory now or wait and see if it crashes?

Also should I reinstall the ATTK0110 drivers?

Ferny84 · Oct 1, 2011

Update:

Spent an hour or so watching Youtube videos then it crashed.

I'm gonna turn it off and see what your advice to do is.

Note: I haven't installed a virus scanner and I have Windows Automatic Updates turned off.

Dave76 · Oct 1, 2011

Just wait and see if you get another crash.

The re-install may have fixed the problem.

Let us know if you get any more BSoDs.

Ferny84 · Oct 1, 2011

Dave76 said:
Just wait and see if you get another crash.

The re-install may have fixed the problem.

Let us know if you get any more BSoDs.

I did get a BSOD

Waiting for advice from greg.

gregrocker · Oct 1, 2011

I'd install MSE or Avast 6, turn on the Windows Firewall and automatic Updates - make sure you have SP1 and are fully updated.

Then I'd work with Dave on your RAM timings which is where we left off when you tried the clean reinstall.

Ferny84 · Oct 1, 2011

Formatted my PC once again, reinstalled Windows 7, updated EVERYTHING, got Service Pack 1, installed the ATTK0110 drivers through Windows Updates, watched a few YouTube videos, played a couple of games.

Everything was going fine, so I decided to install a game (World of Warcraft) using the DVD. It got to 10% but then the Desktop froze...I was still able to move the mouse cursor around, I was not able to CTRL + ALT + DEL to check System Processes...it was weird.

I restarted my PC and got the same black screen with white mouse cursor from before (see screen below).

Ferny84 · Oct 2, 2011

Sigh, another update...

I tried turning on my PC and now it says BOOTMGR Corrupt (see screen below).

I restarted to see if I could access the BIOS but I wasn't able to...

What's next?

gregrocker · Oct 2, 2011

You need to boot the DVD Repair console or Repair CD to run Startup Repair

You can also tap the F8 key at reboot to access Repair console on Advanced Boot Options

Ferny84 · Oct 3, 2011

Ok, PC is back up and running..not sure for how long though.

Funny part is that I didn't run system restore or repair...it started up fine just now.

When it does crash i'm not able to start windows up for a few hours it seems...

So what should I try now? Change memory voltages?

Ferny84 · Oct 3, 2011

PS. Here are some pics of my BIOS settings, just the main menus.

I noticed that ACPI was turned off in the Power settings...is that normal?

Ferny84 · Oct 3, 2011

aaand it just crashed, lasted 12 mins.

Could it be because of the motherboard battery?

gregrocker · Oct 3, 2011

I'd turn on ACPI 2.0 support to check the difference.

According to what I read here, having it Disable means the OS doesn't have ACPI to use which could explain the failure of the driver to function: Tech ARP - ACPI 2.0 Support

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