BSOD after taking in PC to repair shop

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  1. Posts : 58
    Windows 7 Professional x64
    Thread Starter
       #41

    I turned on the ACPI 2.0 option in BIOS, logged into Windows and got a BSOD...

    I am getting really frustrated now. have no idea what's wrong with my PC!
      My Computer


  2. Posts : 1,781
    Windows 7 Professional SP1 32-bit
       #42

    I wonder if it could be a problem between the mobo and the harddisk. Not the HD itself, but the way data is transferred to and from the CPU and memory. Perhaps large transfers somehow error out and keep causing the random BSODs.
    Was the BIOS ever properly reset to its default values? If not, I would urge you to try that before starting to manipulate any settings. (I would think that resetting to defaults also turns on ACPI 2.0 which you found to have been disabled for some reason.)
    It might be remotely possible that the videocard has a hardware fault as well, maybe it's worth trying another card in this PC for a while.
      My Computer


  3. Posts : 58
    Windows 7 Professional x64
    Thread Starter
       #43

    I've cleared the CMOS before and also restored BIOS to default.

    I've also tested a different video card and hard drive in my PC, still got BSOD.

    At this point i'm thinking it might be the Motherboard or Power Supply...but WhoCrashed keeps saying that it's a driver thats causing the problem, not hardware.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #44

    Hello,

    Have you run Prime95 yet? If so, what were the results? If not, be sure to run all three tests. Again, the link: Hardware - Stress Test With Prime95

    Forget what WhoCrashed says about this being a driver problem; it is most certainly not. I'd think that the problem has to be with the RAM, CPU, or motherboard. Remove one of the sticks of RAM and run on the remaining 4GB. Do whatever is in your power to do to trigger a BSOD, and if you get one, swap out that 4GB stick for the other one and repeat. You might also try running Memtest86 overnight on each of the 4GB sticks.
      My Computer


  5. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #45

    I agree with Jonathan_King, looks like a hardware caused issue.

    Follow the BSOD posting instructions and post the mini dump files and the other requested files.
    These can be compared to your previous crash files and might give us an idea of where to go next.

    Let us know the results from Jonathan's recommendations.
      My Computer


  6. Posts : 58
    Windows 7 Professional x64
    Thread Starter
       #46

    Hi guys, sorry I haven't posted in the past few days, busy at school.

    I tried each stick individually and my PC still crashes.

    I'll be uploading the BSOD minidump files later today.
      My Computer


  7. Posts : 58
    Windows 7 Professional x64
    Thread Starter
       #47

    I also want to add that whenever I try to install World of Warcraft using the game dvd, my PC crashes...

    Should I try switching the power supply?

    Switching the power supply doesn't require any setting changes right?
      My Computer


  8. Posts : 58
    Windows 7 Professional x64
    Thread Starter
       #48

    I have uploaded the latest minidump files and permon report.
      My Computer


  9. Posts : 58
    Windows 7 Professional x64
    Thread Starter
       #49

    I tried Memtest again today....came up with a ton of errors.

    I don't get it, 2 weeks ago I ran it for 10+ hours and no errors popped up.

    Now i'm getting errors?
      My Computer


  10. Posts : 82
    Win 7 64bit Ultimate
       #50

    Have you changed your RAM voltage? Its possible that you need more voltage to the ram for it to be stable.

    Debugger says probably caused by pool corruption. So either your memory is corrupt(likely, given your memtest results), driver, or it's some other hardware.

    You should ensure that all hardware is at stock specifications and then run Prime for atleast 5 hours. Hardware - Stress Test With Prime95

    The exception code is "NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    This parameter (0xC0000005) usually means a memory exception (probably a driver)

    Increase your Memory voltage by about 0.05 V, then Run RAM - Test with Memtest86+
    try to run it overnight.

    Also try Using Driver Verifier to identify issues with Drivers
      My Computer


 
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