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Windows 7: New Unknown BSOD


20 Sep 2011   #1

Windows 7 Ultimate SP1 x64
 
 
New Unknown BSOD

Hello people,me again. Today I got new bsod,but there wasn't xxx.sys or etc... Here are the files,so if anyone can help here.

Attachment 176168

Thanks,StalkeR.


My System SpecsSystem Spec
.

20 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by StalkeR View Post
Hello people,me again. Today I got new bsod,but there wasn't xxx.sys or etc... Here are the files,so if anyone can help here.

Attachment 176168

Thanks,StalkeR.
Boshko

There are no DMP files in the upload. Please try this method.


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
20 Sep 2011   #3

Windows 7 Ultimate SP1 x64
 
 

Oh,as I was thinking... I copyed that files before,but forgot to upload and them,so here are they.
Attachment 176171
My System SpecsSystem Spec
.


20 Sep 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Boshko,

Both were related to your video subsystem > specifically your DirectX and this driver.

Please remove all traces of the current video driver using this method.

When upgrading your graphic driver you MUST remove all traces of the current driver.
In order to do that we recommend using

Guru3D - Driver Sweeper

Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.

If that doesn't remedy the problem please re-install the most recent version of directX.


Old drivers that need updating
Code:
giveio.sys    4/4/1996 12:33:25 PM        0x893fc000    0x893fc680    0x00000680    0x316334f5                        
usbVM305.sys    3/8/2007 9:05:31 PM        0x8f013000    0x8f179100    0x00166100    0x45efedfb                        
PxHelp20.sys    6/21/2007 8:26:00 AM        0x88c12000    0x88c1ade0    0x00008de0    0x4679a978                        
vvftav.sys    6/23/2007 3:52:58 PM        0x8f188000    0x8f1fbd00    0x00073d00    0x467cb53a                        
Rt86win7.sys    2/26/2009 7:04:22 PM        0x8ea95000    0x8eaba000    0x00025000    0x49a65b16
How To Find Drivers:

Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
20 Sep 2011   #5

Windows 7 Ultimate SP1 x64
 
 

Hello Jan,thanks for answering. So I was Google-ing and find out that vvftav.sys and usbVM305.sys are from my camera.
I know that when I got BSOD from my graphic card,I have found that these(installed) drivers are latest for the camera. I can't find newer.

vvftav.sys is from my Network card,Realtek drivers are old,so I'm downloading them now.

giveio.sys is very strange to me. I see drivers are from 4/4/1996 12:33:25 PM. That is really old,I can't find what is it.

PxHelp20.sys,also I can't figure out it.
My System SpecsSystem Spec
20 Sep 2011   #6

Win 8 Release candidate 8400
 
 

Boshko

Since Jan is offline and you are still online I thought I might be able to help


Related to
PxHelp20.sys Px Engine Device Driver for Windows 2000/XP from Sonic Solutions

Giveio.sys is used in many things but mostly in speedfan.


The video driver (and directx) much more important.


K
My System SpecsSystem Spec
20 Sep 2011   #7

Windows 7 Ultimate SP1 x64
 
 

Ken,thanks for answering also.
I found that before. I had speedfan 4.42 installed before(I think) and have updated it to latest,4.44.
Realtek driver is also updated.

I see that PxHelp20.sys is Sonic CD/DVD driver. I was reading from Carrona's website,and it's saying
Quote:
Go to C:\Windows\System32\drivers and rename PxHelp20.sys to PXHelp20.BAK
This will break your CD/DVD program, but can easily be renamed after we've finished.
Should I rename it ? Also I found list of programs where pxhelp20.sys is part of. I don't have any of that programs installed.
My System SpecsSystem Spec
20 Sep 2011   #8

Windows 7 Ultimate x86
 
 

giveio.sys might be coming from an old install of a temperature monitor like Speedfan or mbm.
PxHelp20.sys comes with many different CD/DVD-related programs mainly NERO, DivX, Winamp5 (in the CD ripping part) and Roxio CD-stuff.

-DG

oh man i really take too long to answer
My System SpecsSystem Spec
27 Sep 2011   #9

Windows 7 Ultimate SP1 x64
 
 

I'll make this thread as solved,because now I'm working with my graphic card,8400. When I have started this thread I was with onboard.
And again thanks to all for answering.
StalkeR
My System SpecsSystem Spec
27 Sep 2011   #10
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Your thanks appreciated.
Jan & Ken.
My System SpecsSystem Spec
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