Windows 7: Getting quite a lot of BSOD's - Can't see a pattern

sastek · 20 Sep 2011

Hi all, as per title I am suffering from quite a lot of BSOD incidents, I have attached the required logs/reports.

Computer is a Acer Extensa 5620 Laptop with Core 2 Duo proc and 3GB RAM, approx 4 years old. Win 7 Ultimate x64 Retail. With my limited understandng I noticed that a software called Rapport had caused 1 BSOD and software/driver Launch Manager had caused another so I have already removed them.

I had exactly the same experience a while back with Win 7 32 bit, so I did a clean install of the 64 bit, but no dice.

Thanks
Stu

zigzag3143 · 21 Sep 2011

Quote: Originally Posted by sastek

Hi all, as per title I am suffering from quite a lot of BSOD incidents, I have attached the required logs/reports.

Computer is a Acer Extensa 5620 Laptop with Core 2 Duo proc and 3GB RAM, approx 4 years old. Win 7 Ultimate x64 Retail. With my limited understandng I noticed that a software called Rapport had caused 1 BSOD and software/driver Launch Manager had caused another so I have already removed them.

I had exactly the same experience a while back with Win 7 32 bit, so I did a clean install of the 64 bit, but no dice.

Thanks
Stu

Stu hi and welcome

Several problems here

When you ran driver verifier it trapped your network driver (netw5v64.sys) Yours is from before the release date of windows and needs updating. I would re-install it with the newest version availabe.

Old drivers needing updating

Code:

mdmxsdk.sys 6/19/2006 5:27:26 PM fffff880`02a9f000 fffff880`02aa3280 0x00004280 0x449716be xaudio64.sys 8/4/2006 8:42:47 PM fffff880`02d1c000 fffff880`02d24000 0x00008000 0x44d3e987 CAX_CNXT.sys 10/18/2006 2:30:08 PM fffff880`05669000 fffff880`05731000 0x000c8000 0x453672b0 CAXHWAZL.sys 10/18/2006 2:31:09 PM fffff880`05021000 fffff880`05074000 0x00053000 0x453672ed CAX_DPV.sys 10/18/2006 2:33:30 PM fffff880`05074000 fffff880`051ee000 0x0017a000 0x4536737a tifm21.sys 5/2/2007 4:51:57 AM fffff880`04a3e000 fffff880`04a90000 0x00052000 0x4638512d nscirda.sys 1/19/2008 2:36:12 AM fffff880`03df2000 fffff880`03dfae00 0x00008e00 0x47919a5c SCDEmu.SYS 10/31/2008 2:56:21 AM fffff880`03a3e000 fffff880`03a57000 0x00019000 0x490aac15 DKbFltr.sys 3/25/2009 11:15:42 PM fffff880`04ab5000 fffff880`04ac1000 0x0000c000 0x49caf35e netw5v64.sys 3/26/2009 12:21:24 PM netw5v64.sys+c515 fffff880`04ac3000 fffff880`04ffe000 0x0053b000 0x49cbab84 b57nd60a.sys 4/26/2009 7:14:55 AM fffff880`03f9b000 fffff880`03fe3000 0x00048000 0x49f4422f

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Lets start with these two and when fixed we can investigate the true cause of the crashes.

sastek · 22 Sep 2011

Hi zigzag, thanks for the great response, below you can see how I got on updating drivers

mdmxsdk.sys - Modem - Could only find 2007 dated drivers
xaudio64.sys - Modem - " "
CAX_CNXT.sys - Modem - " "
CAXHWAZL.sys - Modem - " "
CAX_DPV.sys - Modem - " "

tifm21.sys - TI card reader - Acer shows this as current version for Windows 7 x64
nscirda.sys - Infrared Port - Acer shows this as current version for Windows 7 x64
SCDEmu.SYS - PowerISO - uninstalled
DKbFltr.sys - Dritek Launch Manager - Uninstalled

netw5v64.sys - Wifi - Updated
b57nd60a.sys - wifi - Updated

For the ones that say Acer shows........ I could not find newer drivers on the net.

I guess I will run the machine for a couple of days and see if it crashes again

sastek · 28 Sep 2011

Hi all, unfortunately I am still getting BSOD, so I want to ask what is the best way to take these old drivers out of the equation?

1) Just disable the hardware
2) uninstall the drivers then delete (or move) their files in the windows\system32\drivers folder

Windows 7: Getting quite a lot of BSOD's - Can't see a pattern

Getting quite a lot of BSOD's - Can't see a pattern problems?