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Windows 7: BSOD 0x00000124 error (hal.dll+5ba9 and ntoskrnl.exe+c4085)

21 Sep 2011   #1

Windows 7 32 bit
 
 
BSOD 0x00000124 error (hal.dll+5ba9 and ntoskrnl.exe+c4085)

So I have a problem with this error.

I updated all drivers
Also updated motheboard.
I tested memory with memtest- no errors
Tested hard drive with many programs and no errors or problems.

Do not know what to do. most commonly get this problem when playing games.
But my video drivers are updated with latest updates. CPU temperature and VGA is normal.

OS Microsoft Windows 7 Ultimate
Motherboard ASRock P5B-DE
CPU Type QuadCore Intel Core 2 Quad Q6600, 2400 MHz
VGA ATI Radeon HD 4890 (RV790)
Disk Drive SAMSUNG HD403LJ ATA Device (400 GB, 7200 RPM, SATA-II)
Memory Patriot Memory 4 GB DDR2-667 SDRAM

attaching - system health report,Windows_NT6_BSOD_v3.03, and dump file.

Please help to solve this problem.
Thank you




My System SpecsSystem Spec
.

21 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

You are getting a error that is exclusively linked to bad hardware or a improper overclock.
There really isn't a whole lot of other things that produce the error you are getting.

Stop 0x124 - what it means and what to try

Code:
Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 863d5024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
80eb3cc4 8290b085 863d5008 829a5c08 829a5c00 nt!WheapCreateTriageDumpFromPreviousSession+0x32
80eb3ce4 8290beaf 829a5c00 863d5008 829a5c30 nt!WheapProcessWorkQueueItem+0x56
80eb3d00 828a2153 829a5c00 00000000 85173798 nt!WheapWorkQueueWorkerRoutine+0x1f
80eb3d50 82a2f46a 00000001 a86a2daf 00000000 nt!ExpWorkerThread+0x10d
80eb3d90 828d0979 828a2046 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
21 Sep 2011   #3

Windows 7 32 bit
 
 

How to know what hardware is bad. And my pc is not overclocked.
My System SpecsSystem Spec
.


21 Sep 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

follow the instructions at the link it's really the best I can provide for you in this kind of situation.
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
29 Sep 2011   #5

Windows 7 32 bit
 
 

I found out that may be problem in my video card. i put geforce gt220 to my pc and dont have any crashes playing and running tests. With radeon my pc crashes when tested with MSI Kombustor and intel burntest
Was it because of the power block? maybe not enough power? but about 2 years had no problems. do not know what to do.

ahhh one more thing. i updated Radeon bios maybe it could be a problem, but also after update i did not have problems.

Please give advice what to do
My System SpecsSystem Spec
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 BSOD 0x00000124 error (hal.dll+5ba9 and ntoskrnl.exe+c4085)




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