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Windows 7: BSOD when playing music or watching video any ideas would help


22 Sep 2011   #1

windows 7 ulimate
 
 
BSOD when playing music or watching video any ideas would help

I am running a Alienware Aurora
Window 7 64 bit
i7 with 6g ram
I have tried whocrashed with no luck or finger pointing.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF8000328F7A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\WINDOWS\Minidump\092111-16395-01.dmp
C:\Users\Rick\AppData\Local\Temp\WER-52248057-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.

22 Sep 2011   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Try another player - e.g. VLC Download VLC Media Player 1.1.11 - FileHippo.com That would narrow it down to whether it is a player problem or a system problem.
My System SpecsSystem Spec
01 Oct 2011   #3

windows 7 ulimate
 
 

Quote   Quote: Originally Posted by subzero5411 View Post
I am running a Alienware Aurora
Window 7 64 bit
i7 with 6g ram
I have tried whocrashed with no luck or finger pointing.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF8000328F7A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\WINDOWS\Minidump\092111-16395-01.dmp
C:\Users\Rick\AppData\Local\Temp\WER-52248057-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Still crashes even with another player.
My System SpecsSystem Spec
.


01 Oct 2011   #4

Windows 8.1 Pro x64
 
 

http://www.sevenforums.com/crashes-d...tructions.html

IF you are using any McAfee/ZoneAlarm software please uninstall those
My System SpecsSystem Spec
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 BSOD when playing music or watching video any ideas would help




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