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Windows 7: How do i remove a trojan/virus

22 Sep 2011   #1
JAP160

Windows 7 x64
 
 
How do i remove a trojan/virus

All of the programs on my computer hav changed 2 word for some reason. I think it must be a virus but i dont knw how 2 get rid of the virus as all my documents r now in word format. Also sm of my folders r missing which i assume is because of the virus, so i realy wd like 2 get them back. Please can anyone help?


My System SpecsSystem Spec
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22 Sep 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi JAP160 welcome to SF

You mean everything is set by default to open with office word?

If is that the case,then right click in any program you want to open,then choose open with,then choose default program and click in which program you want it for default.

If the program is not in the list the click Browse and find it in program files.

I attached an example for you,please view the screenshots.

Also download install and update the free http://www.superantispyware.com/down...NTISPYWAREFREE

Download install and update the free http://download.cnet.com/Malwarebyte...=dl&tag=button

Restart in safe mode and run full scan first with superantispyware then with malwarebytes.

Finish and post back with any results.
My System SpecsSystem Spec
22 Sep 2011   #3
yowanvista

Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by JAP160 View Post
All of the programs on my computer hav changed 2 word for some reason. I think it must be a virus but i dont knw how 2 get rid of the virus as all my documents r now in word format. Also sm of my folders r missing which i assume is because of the virus, so i realy wd like 2 get them back. Please can anyone help?
You will need to do a System Restore
My System SpecsSystem Spec
.


22 Sep 2011   #4
JAP160

Windows 7 x64
 
 

Hi, thanks for your reply. I right clicked on the internet explorer icon and then chose the internet explorer program to open ot with, and now all my programs are showing up as internet explorer icons. I.e. the default for all the programs is now internet explorer, i.e. for word documents, music documents and everything. How can I get the computer back to how it should be? Thanks
My System SpecsSystem Spec
22 Sep 2011   #5
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by JAP160 View Post
Hi, thanks for your reply. I right clicked on the internet explorer icon and then chose the internet explorer program to open ot with, and now all my programs are showing up as internet explorer icons. I.e. the default for all the programs is now internet explorer, i.e. for word documents, music documents and everything. How can I get the computer back to how it should be? Thanks
Follow yowanvista good advice.

And do a System Restore
My System SpecsSystem Spec
22 Sep 2011   #6
seth500

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by panais View Post
Quote   Quote: Originally Posted by JAP160 View Post
Hi, thanks for your reply. I right clicked on the internet explorer icon and then chose the internet explorer program to open ot with, and now all my programs are showing up as internet explorer icons. I.e. the default for all the programs is now internet explorer, i.e. for word documents, music documents and everything. How can I get the computer back to how it should be? Thanks
Follow yowanvista good advice.

And do a System Restore
Good advice give that puppy a restore..
My System SpecsSystem Spec
02 Oct 2011   #7
JAP160

Windows 7 x64
 
 

Thanks for all your help. The system restore worked. Phew! I still don't have the missing files though. Not sure where they went as I used recuver and the files didn't come up. Thanks anyway
My System SpecsSystem Spec
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 How do i remove a trojan/virus




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