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Windows 7: BSOD, ntoskrnl.exe related errors


23 Sep 2011   #1
darthgothman

Windows 7 Professional x64
 
 
BSOD, ntoskrnl.exe related errors

OS: Windows 7 Professional 64-bit, It is the retail copy from MSDNAA.
The install iso included service pack 1 and as soon as I installed the OS 3 days ago, I used windows update to get all the latest updates.

my cpu, is the AMD Phenom 965 black edition 125w
mobo, ASUS M4A77D

All of my hardware has been working great for over a year with windows 7 64bit professional running off a 7200k 80GB hard drive.
I reinstalled the OS onto a brand new ssd.
The SSD is a Plextor 128GB drive that I bought because it had perfect reviews on newegg, and other than the BSODs right now it is amazing.

It appears that almost every time the comp crashed it was running youtube or netflix, but one time it was just after booting up.
A video glitched and a error popped up stating an nvidia driver problem so I rolled it back and have not had that nvidia problem again.

Again: the only new hardware is the ssd model PX-128M2S
Newegg.com - Plextor PX-M2 Series PX-128M2S 2.5" 128GB SATA III Internal Solid State Drive (SSD)

After the the installation I opened the bios and set the ram back from 800 to 1066.
And I read that it is important to run ssd in ACHI mode so I switched the bios setting from IDE to ACHI and it would not boot, so I put it back to IDE.

I followed these instructions to get to system to run in ACHI:

1. Exit all Windows-based programs.
2. Click Start, type regedit in the Start Search box, and then press ENTER.
3. If you receive the User Account Control dialog box, click Continue.
4. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci
5. In the right pane, right-click Start in the Name column, and then click Modify.
6. In the Value data box, type 0, and then click OK. (original value was 3)
7. On the File menu, click Exit to close Registry Editor.

Then set bios back to ACHI and it worked perfectly and windows starts up even faster. (12 seconds after bios screen ends, where in IDE it took 17)
Other than that info, I run Malwarebytes Anti-Malware and AVG 2012 free edtion, and they have worked great for years.

I tried using amd overdrive to test it, previously I got my cpu up to 3.9Ghz with just using overdrive's auto feature for the multiplier only.
I ran the newer overdrive it it only went to 3.41 from 3.4, with some research I found that the latest overdrive is not working, so I set it back to 3.4 and everything should be working perfectly.

Just some info I have 2" heat-sinks on each ram stick and an antec 1200 case with a huge CPU heat-sink, so over heating of the ram or CPU is definitely not the BSOD problem.

My computer passed mem test and system health report.

All of the error reports involve ntoskrnl.exe but they are not the same.
The bug string for the last 5 errors are: (using bluescreenview)
PAGE_FAULT_IN_NONPAGED_AREA
KMODE_EXCEPTION_NOT_HANDLED
IRQL_NOT_LESS_OR_EQUAL
DRIVER_IRQL_NOT_LESS_OR_EQUAL
UNEXPECTED_KERNEL_MODE_TRAP

Any help would be amazing! This is frustrating, my computer works perfectly until it's random crash every 3-8 hours.

UPDATE:
After using Chrome and IE for a few hours, withing 10 seconds after starting netflix within Chrome my machine had another BSOD. After restarting and running netflix imediately it BSOD again, so this info is probably important.


My System SpecsSystem Spec
24 Sep 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Sorry no one got back to you it's only luck I saw your post, as you have probably already figured the problem is the nvidia driver kernel crashing.

Generally the first step in troubleshooting that kind of problem is a complete removal of the driver using driver sweeper
Phyxion.net - Driver Sweeper (this can be done in Safe Mode just for extra measure)
Followed by a freshly downloaded installation of the latest nvidia driver package for your card
NVIDIA DRIVERS 280.26 WHQL

As for your new SSD I would check with the manufacturer for firmware updates for the drive.
It seems to be working properly though.
My System SpecsSystem Spec
25 Sep 2011   #3
darthgothman

Windows 7 Professional x64
 
 

Thanks, I will try all that tonight!
I have a feeling it could be the video driver, cause it crashes during Netflix and such, but the only problem is that the first driver I installed was the 280.26, hopefully the installation was corrupted and using driver sweeper/ a fresh install will fix it. otherwise I'll try to figure out which nvidia driver I had on my previous install

Will getting the new ssd drivers wipe my hard drive? I've never updated hard drive drivers.

Thanks for the help, I'll post back my results after testing it.
My System SpecsSystem Spec
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 BSOD, ntoskrnl.exe related errors




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