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Windows 7: Problem Event Name: BlueScreen whilst playing Shogun 2


24 Sep 2011   #1

Windows 7 Home/Premium 64Bit
 
 
Problem Event Name: BlueScreen whilst playing Shogun 2

I took a picture of the BlueScreen when it appeared and attached it to this post, dunno if that helps at all...

When I first got my computer it had error screen showing as turned off and my computer restarted it's self a couple of times after playing about 2hrs or so of "NFS: World" sometimes 4hrs, I'm assuming that this is probably the same problem anyways..


I had been playing "Shogun 2" all afternoon from 11:00 till 4:00. I know, I'm addicted..



When the BlueScreen poped up I was in a large battle, was about to win it too :/


I don't know if this will help at all but my computers specs are..

Processor: AMD PHENOM II X4 970 AM3 3.5 GHZ QUADCORE

Motherboard: GIGABYTE GA-880GM-USB3 DESKTOP MOTHERBOARD

Memory: GEIL 8GB KIT DDR3 ENHANCE PLUS C9 1600/1750MHz

Hard Drive: WD CAVIAR BLUE 3.5" 1TB 7200/32MB/SATA3

Graphics Card: XFX HD6670 800Mhz PCIe/1GB/DVI/HDMI/DP

Power Supply: COOLERMASTER EXTREME POWER PLUS 550W

Operating System: MS WINDOWS 7 HOME PREMIUM OEM/64BIT - Full Retail Version - Pre-installed by a company for me



Also, when I restarted my computer a MS Problem box came up and had this information in it:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 50
BCP1: FFFFF88008C6AE08
BCP2: 0000000000000000
BCP3: FFFFF880012D5550
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092411-27612-01.dmp
C:\Users\David\AppData\Local\Temp\WER-69529-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt





Thanks in advance for any help! And sorry if I missed anything
Dave,


My System SpecsSystem Spec
.

24 Sep 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi Dtnightmare1 welcome to SF

Please follow these simple steps and upload here your bsod folder.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
24 Sep 2011   #3

Windows 7 Home/Premium 64Bit
 
 

Are you meaning the items that I just attached? I attached them before but they didn't show up for some reason..
My System SpecsSystem Spec
.


24 Sep 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

No problem

Please remove avg and clean it from your system using the,avgremoverx64.exe

Download and install Microsoft Security Essentials

Enable windows firewall.

Update your Logitech SetPoint Logitech - Support & Software Downloads

Finish with the above steps and post back with any results.
My System SpecsSystem Spec
24 Sep 2011   #5

Windows 7 Home/Premium 64Bit
 
 

Remove AVG?? O.o and I allready have Microsoft Security Essentials installed

And it says that there is no new updates for my Logitech set point software
My System SpecsSystem Spec
24 Sep 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

Tip: Never dont use 2 antivirus together in many cases this cause bsod,just remove avg and keep Microsoft Security Essentials.

For the Logitech set point,Uninstall it,then go to this website Logitech - Support & Software Downloads and download and instal the most recent Logitech set point.
My System SpecsSystem Spec
24 Sep 2011   #7

Windows 7 Home/Premium 64Bit
 
 

Oh ok, but isn't AVG better then Microsoft Security Essentials?

I just put em both on so that I don't get viruses
My System SpecsSystem Spec
24 Sep 2011   #8

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Dtnightmare1 View Post
Oh ok, but isn't AVG better then Microsoft Security Essentials?

I just put em both on so that I don't get viruses
Bad idea

Avg in many cases causes bsod and also in your pc.

Please follow my instructions step by step!

Finish with all the above steps then post back with results.
My System SpecsSystem Spec
24 Sep 2011   #9

Windows 7 Home/Premium 64Bit
 
 

Ok, I'll remove it and hope I don't get viruses...

I won't know the results though unless I get a BSOD again or don't get one from here on..


Thanks for the help


1 Problem down 2 more to go :/
My System SpecsSystem Spec
24 Sep 2011   #10

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Dtnightmare1 View Post
Ok, I'll remove it and hope I don't get viruses...

I won't know the results though unless I get a BSOD again or don't get one from here on..


Thanks for the help


1 Problem down 2 more to go :/
That's what exactly i mean

Remove avg and clean it from your system using the,avgremoverx64.exe.

Keep and update Microsoft Security Essentials.

Enable windows firewall.

Update your Logitech SetPoint,by uninstall it,then download and install the most recent from Logitech - Support & Software Downloads

Finish first with the above steps THEN post back with any results.
My System SpecsSystem Spec
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 Problem Event Name: BlueScreen whilst playing Shogun 2




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