Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Hi masters, please decipher this BSOD .dmp for me


24 Sep 2011   #1

Windows 7 x64
 
 
Hi masters, please decipher this BSOD .dmp for me

Hello, all of a sudden I have got three frequent BSOD within the last few days including today. Never got them on this machine before. So I was thinking about running a memtest but before that I wish to know what that .dmp file says. If you have got time in your hands I request you to please check this .dmp and tell me what's in it.

Regards.

My System SpecsSystem Spec
.

24 Sep 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi BubbaDaCaveman

The minidump points to your ESET Personal Firewall Driver,your eset is old.

Update it OR uninstall\clean it from your system using the http://download.eset.com/special/ESETUninstaller.exe

If you decide to uninstall eset then,

Download and install Microsoft Security Essentials.

Enable windows firewall.

Also uninstall any virtual drive,daemon tools,alcohol...and remove sptd from your system using the,
http://duplexsecure.com/download/SPTDinst-v179-x64.exe

For virtual driver download and install the free http://www.magiciso.com/

Also update these old drivers

Starting from ASACPI.sys Asus ATK0110 ACPI Utility (a known BSOD maker in Windows 7). Also a part of the Asus PCProbe and AISuite Utilities
http://support.asus.com/download/Opt...uage=en&type=1

How to find and update drivers? Read this, Best way to update drivers for free?

Olde drivers list,
Code:
ASACPI.sys        fffff880`041de000    fffff880`041e6000    0x00008000    0x42476c4c    28-Mar-05 5:30:36 πμ                        
secdrv.SYS        fffff880`066c7000    fffff880`066d2000    0x0000b000    0x4508052e    13-Sep-06 4:18:38 μμ                        
Sahdad64.sys        fffff880`01bd7000    fffff880`01be2000    0x0000b000    0x49068d5b    28-Oct-08 6:56:11 πμ                        
Saibad64.sys        fffff880`01bce000    fffff880`01bd7000    0x00009000    0x49068d5f    28-Oct-08 6:56:15 πμ                        
SaibVdAd64.sys        fffff880`043c2000    fffff880`043cc000    0x0000a000    0x49068d64    28-Oct-08 6:56:20 πμ                        
L1C62x64.sys        fffff880`04191000    fffff880`041a3000    0x00012000    0x49d2f6fd    01-Apr-09 8:09:17 πμ
Finish with the above steps and post back with any results.
My System SpecsSystem Spec
24 Sep 2011   #3

Windows 7 x64
 
 

Hi panais thanks for the support.

I was using MSE until some months back, but uninstalled it thinking it to be the reason behind my frequent internet dropouts. Later turned out that it was not MSE but my faulty modem that was causing that Since then I was using Kaspersky Internet Security 2012, until three days ago, when I started getting the BSOD. So I formatted the whole OS and installed Eset Smart Security. Eset definition are up to date and the program itself gets updated along with the definition. So I think it is already updated

I will remove Alcohol and the sptd as you have suggested, but I will miss it Probably Alcohol components and Eset firewall clashed because I had set Eset firewall to block Alcohol from accessing the internet (reason-my program is already updated and I like to update them manually) causing BSOD.

Driver Genius found an update for ATK0110 ACPI long ago but I wasn't able to update it because the downloaded package was a zip file with two folder for x86 and x64 OS in it with no exe inside. Don't no what I am supposed to do with them, should I replace them manually?

So this is what I am going to do now.

1- Upgrade to Eset Smart Security 5

2- Remove Alcohol.

3- Try to update ATK

and post again.
My System SpecsSystem Spec
.


24 Sep 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by BubbaDaCaveman View Post
Hi panais thanks for the support.

I was using MSE until some months back, but uninstalled it thinking it to be the reason behind my frequent internet dropouts. Later turned out that it was not MSE but my faulty modem that was causing that Since then I was using Kaspersky Internet Security 2012, until three days ago, when I started getting the BSOD. So I formatted the whole OS and installed Eset Smart Security. Eset definition are up to date and the program itself gets updated along with the definition. So I think it is already updated

I will remove Alcohol and the sptd as you have suggested, but I will miss it Probably Alcohol components and Eset firewall clashed because I had set Eset firewall to block Alcohol from accessing the internet (reason-my program is already updated and I like to update them manually) causing BSOD.

Driver Genius found an update for ATK0110 ACPI long ago but I wasn't able to update it because the downloaded package was a zip file with two folder for x86 and x64 OS in it with no exe inside. Don't no what I am supposed to do with them, should I replace them manually?

So this is what I am going to do now.

1- Upgrade to Eset Smart Security 5

2- Remove Alcohol.

3- Try to update ATK

and post again.
Find it and update it from asus ASUSTeK Computer Inc. -Support- Drivers and Download
Unless, if you already have the driver,yes update it manually.
My System SpecsSystem Spec
25 Sep 2011   #5

Windows 7 x64
 
 

Hi I have upgraded to Eset Smart Security 5 and also upgraded ATK from ASUS. Haven't uninstalled Alcohol yet. If I get a BSOD again I will uninstall it.

Thanks panais for deciphering the .dmp for me. I am very grateful
My System SpecsSystem Spec
25 Sep 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by BubbaDaCaveman View Post
Hi I have upgraded to Eset Smart Security 5 and also upgraded ATK from ASUS. Haven't uninstalled Alcohol yet. If I get a BSOD again I will uninstall it.

Thanks panais for deciphering the .dmp for me. I am very grateful
No problem

Please post back with any results.
My System SpecsSystem Spec
25 Sep 2011   #7

Windows 7 x64
 
 

Yes I will post back.
My System SpecsSystem Spec
01 Oct 2011   #8

Windows 7 x64
 
 

Hi it seems the BSOD issue is gone but now I have another issue going on. I have started a new thread Getting System Interrupts
My System SpecsSystem Spec
01 Oct 2011   #9

Windows 7 Ultimate 64bit SP1
 
 

You will get help!

Well no more bsod,Good news!

You are always welcome
My System SpecsSystem Spec
01 Oct 2011   #10

Windows 7 x64
 
 

Thanks for keeping an eye on the thread, I think I have solved my other issue too.
My System SpecsSystem Spec
Reply

 Hi masters, please decipher this BSOD .dmp for me




Thread Tools



Similar help and support threads for: Hi masters, please decipher this BSOD .dmp for me
Thread Forum
Trying to decipher my SSD performance Hardware & Devices
Puppet Masters of the Internet News
Seen this alert a few times- can anyone decipher? System Security
Help needed to decipher this bluescreen message BSOD Help and Support
Please help me decipher attached minidump BSOD Help and Support
CS4 Masters Collection Software
Adobe Photoshop CS4 Masters Collection Software

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:04 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33