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Windows 7: Restores didn't cure my BSOD 0x0000007E


24 Sep 2011   #1

Win 7 Home Premium 64bit
 
 
Restores didn't cure my BSOD 0x0000007E

Well, 0x0000007E was the most recent...also have had 0x0000001A, and perhaps more. I have had a BSOD almost every day for weeks, and no amount of restoring the system back has been able to fix it.

I don't know what most of the information in the attached files means, but I can tell you my mouse works fine, and the antivirus program was recently upgraded, so the past few times I have BSODed, I have had to re-install it.



Windows 7 Home Premium 64-bit OEM - Computer is less than 6 months old.

My System SpecsSystem Spec
.

24 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by noed View Post
Well, 0x0000007E was the most recent...also have had 0x0000001A, and perhaps more. I have had a BSOD almost every day for weeks, and no amount of restoring the system back has been able to fix it.

I don't know what most of the information in the attached files means, but I can tell you my mouse works fine, and the antivirus program was recently upgraded, so the past few times I have BSODed, I have had to re-install it.



Windows 7 Home Premium 64-bit OEM - Computer is less than 6 months old.

Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
24 Sep 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Reformatting won't fix your problem, you are getting a very specific error related to hardware damage. (or a unstable overclock)
I don't know of anything else that generates this error.
Stop 0x124 - what it means and what to try

Code:
Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800503b038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b43c2000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f0a08 fffff800`02c16a3b : 00000000`00000124 00000000`00000000 fffffa80`0503b038 00000000`b43c2000 : nt!KeBugCheckEx
fffff880`009f0a10 fffff800`02dda513 : 00000000`00000001 fffffa80`050157d0 00000000`00000000 fffffa80`05015820 : hal!HalBugCheckSystem+0x1e3
fffff880`009f0a50 fffff800`02c16700 : 00000000`00000728 fffffa80`050157d0 fffff880`009f0db0 00000000`00c5d500 : nt!WheaReportHwError+0x263
fffff880`009f0ab0 fffff800`02c16052 : fffffa80`050157d0 fffff880`009f0db0 fffffa80`050157d0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f0c00 fffff800`02c09e8f : 00000000`00c5d544 00000000`00000001 fffff880`009f0e30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f0c40 fffff800`02cc852c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009f0c70 fffff800`02cc8393 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f0db0 00000000`6a601450 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`03e4f524 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6a601450


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
...damn zigzag...
Jinx!
you owe me a coke.
My System SpecsSystem Spec
.


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 Restores didn't cure my BSOD 0x0000007E




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