Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Freezes/Crashes when moving data to external HD

24 Sep 2011   #1
Algonquin

Windows 7 Home Premium 32bit
 
 
Windows Freezes/Crashes when moving data to external HD

When I attempt to move data (eg. a avi movie less than 1 GB) from my c: drive to my WD Elements USB External hard drive, Windows freezes. It will start to move the file and then freeze being finishing the task. Windows explorer doesn't respond and if I try to close that program in Task Manager and reboot, the computer freezes and will not reboot. I have to push the button on the front of the case to get it to restart.

I have installed the new firmware for the Intel chipset (I've already looked into the Nvidia patch) and I'm running Microsoft Security Essentials as my anti-virus.

The external hard drive is a Western Digital Elements 2 TB and is formatted in NTFS.

Thanks in advance.


My System SpecsSystem Spec
30 Sep 2011   #2
Algonquin

Windows 7 Home Premium 32bit
 
 

...no one has any help?
My System SpecsSystem Spec
30 Sep 2011   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You may have a faulty external drive.

Contact Western Digital as explain the problem to them. Chances are they'll send you a new drive.
My System SpecsSystem Spec
01 Oct 2011   #4
Algonquin

Windows 7 Home Premium 32bit
 
 

The transfers complete when I boot in safe mode, so that leads me to believe its not a problem with the external hard drive
My System SpecsSystem Spec
01 Oct 2011   #5
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by Algonquin View Post
The transfers complete when I boot in safe mode, so that leads me to believe its not a problem with the external hard drive
Maybe so, but it might pay you to check WD's support site as others may be having a similar problem.

It certainly won't hurt to contact the drive manufacturer as they may have a solution for you.
My System SpecsSystem Spec
Reply

 Windows Freezes/Crashes when moving data to external HD




Thread Tools





Similar help and support threads
Thread Forum
Moving files between two Bitlocked external harddrives closely freezes
Hello guys, I am wondering if anyone can help me figure out what on earth is causing these strange freezes. I have two external hard drives with these specs: HGST HDS 5C4040ALE630 - 4 TB NTFS Partition - GPT Hitachi HDS5C3020ALA632 - 2 TB NTFS Partition - MBR (Both are encrypted with...
Hardware & Devices
Moving User Data and Sharing Between Windows 7 & 8 Dual Boot.
I am in the process of setting up my multi-boot system. I have a 250GB SSD and a 1TB Magnetic. My 2 main OS will be Windows 7 Ultimate x64 and Windows 8.1 Professional x64 (with various Linux thrown in) I will be installing the OS onto the SSD (obviously :sarc:), but as Native Booting VHD's...
Installation & Setup
New coputer with Windows 7 PRO 64 moving data from old computer.
I just finished a new computer for my wife for her work. The old computer has a Windows 7 PRO 64 upgrade installation from XP on it. I bought an OEM version of the same W 7 PRO 64 with SP1 to install on the new computer. I need to know the easiest way to move her files from the old computer to...
Installation & Setup
Moving Boot Data to Data Drive
So I've been using my 64GB ssd as my windows 7 boot drive and i have a 1TB hdd as my data drive. Recently the my computer has begun to freeze up with errors like "explorer.exe" has stopped responding or "windows" has stopped responding and half of the time when i try to boot it says it cant...
Backup and Restore
Problem moving folders from external drives to a Windows 7 library
I have a new Dell computer (XPS 8500) running Windows 7 Professional. I have an old Western Digital My Book external drive (USB 2.0) and a new one (USB 3.0). The old drive has a cloned (Acronis) version of my old computer on it. The new computer had a little trouble finding the old drive but...
Hardware & Devices
Windows 7 64bit freezes when moving files
I recently upgraded to Windows 7 from Vista, clean install. I moved all my important files to my external hard drive before the install. Now after installing, whenever I move large files from my external to my internal, 7 freezes up on me. After about a minute or so transferring, 7 completely locks...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App