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Windows 7: Random BSOD


25 Sep 2011   #1

Windows 7 Home Premium 64bit
 
 
Random BSOD

Hi!

I've experienced some Win 7 crashes recently. I checked minidump files with WinDbg and it seems the problem is mainly caused by ntoskrnl.exe. I tried to find a solution for these errors but I didn't manage to - I've found dozens of answers but I don't know where to start, so it's like a blind man shooting.

I am running the Windows 7 Home Premium 64bit (OEM) on my 5- or 6-month-old notebook which was purchased brand-new. I haven't reinstalled the OS since then.

I am Polish so the health report is partially in my native language - I can translate some of the words if there's a need to.

Hope you guys can help me.

My System SpecsSystem Spec
.

25 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MademanMK View Post
Hi!

I've experienced some Win 7 crashes recently. I checked minidump files with WinDbg and it seems the problem is mainly caused by ntoskrnl.exe. I tried to find a solution for these errors but I didn't manage to - I've found dozens of answers but I don't know where to start, so it's like a blind man shooting.

I am running the Windows 7 Home Premium 64bit (OEM) on my 5- or 6-month-old notebook which was purchased brand-new. I haven't reinstalled the OS since then.

I am Polish so the health report is partially in my native language - I can translate some of the words if there's a need to.

Hope you guys can help me.


These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
27 Sep 2011   #3

Windows 7 Home Premium 64bit
 
 

Thank you for your quick and precise reply, zigzag3143 - I had done exactly what you advised and the problems ceased to happen. Seems the error was connected with some old drivers.

Cheers!
My System SpecsSystem Spec
.


28 Sep 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MademanMK View Post
Thank you for your quick and precise reply, zigzag3143 - I had done exactly what you advised and the problems ceased to happen. Seems the error was connected with some old drivers.

Cheers!

Good luck and let us know if you need help!
My System SpecsSystem Spec
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 Random BSOD




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