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Windows 7: BSOD Lenovo Laptop


25 Sep 2011   #1

windows 7 pro 64 bit
 
 
BSOD Lenovo Laptop

Hello SF gurus, I've recently purchased a laptop about a month ago and have been experiencing bsod at least twice a day when I'm using the laptop. Attached is the bsod zip file. I hope you guys can figure out the problem. TIA


Lenovo E520
windows 7 pro 64 bit
iCore 5
8 mb ddr3 ram
500 mb sata hd
intel hd graphics
HD sound


My System SpecsSystem Spec
.

25 Sep 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi riodriver welcome to SF

To pinpoint the problem we must enable Driver Verifier.

First though read carefully these 2 tutorials then enable it.

Using Driver Verifier to identify issues with Drivers

Driver Verifier - Enable and Disable

Then wait for a new crash\bsod and rerun the
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
26 Sep 2011   #3

windows 7 pro 64 bit
 
 

Finally, my laptop froze while I was surfing the net on firefox today (9/26/11). I did a reboot. Then, a couple of hours later, I got the BSOD while the laptop sat idle. Attached are two files. TIA
My System SpecsSystem Spec
.


27 Sep 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Download and install speccy,take a snip\screenshot from the summary and upload it here.
Speccy - Standard
In meantime,do you have enable the driver verifier?
Using Driver Verifier to identify issues with Drivers

Driver Verifier - Enable and Disable


My System SpecsSystem Spec
27 Sep 2011   #5

windows 7 pro 64 bit
 
 
Speccy

Yes, I enabled verifier. No BSOD today, but windows froze twice when I tried to enable verifier. Attached is the speccy file. TIA

Update 10/1/11

Since my last post, I've had no BSOD! I recalled going into the "performance monitor," "advance tools" and "generate a system health report" while I still had verifier enabled. Within the performance monitor window, I saw the driver that was causing the laptop to crash. I had the option to remove it from the list of drivers shown which I did, and I have yet to experience BSOD since then.

Thanks for your help Panais!
My System SpecsSystem Spec
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 BSOD Lenovo Laptop




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