Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD randomly

26 Sep 2011   #1
heesuyou

windows 7 ultimate x64
 
 
BSOD randomly

sorry if i didnt follow the guidelines precisely i am new to the site :/

- windows 7 ultimate x64 - computer was built from scratch - all parts are original - - - all the hardware is brand new and recently purchased less than 3 months - within a year
so the computer starts up normally and it runs great but sometimes during games like Deus Ex, Withcer 2 the game will randomly freeze. Sometimes after 30 min sometimes after hours and sometimes it will not freeze at all.

But with the game Dead Island the game will freeze in less than 15 min for sure.

I ran a program called Sandra to benchmark the hardware and it seems that the test will progress normally until it tries to benchmark the memory of the video card, then it would freeze there

i also ran programs like whocrashed and this was the report:

On Mon 9/26/2011 9:54:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092611-8720-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x101 (0x19, 0x0, 0xFFFFF880009B3180, 0x4)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


and i also ran bluescreenview and these are the errors

==================================================
Dump File : 092611-8720-01.dmp
Crash Time : 9/26/2011 2:54:49 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000019
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009b3180
Parameter 4 : 00000000`00000004
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+13e578
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092611-8720-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 290,496
==================================================

==================================================
Dump File : 092611-8486-01.dmp
Crash Time : 9/26/2011 2:51:10 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000019
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`03090180
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092611-8486-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 289,560
==================================================

==================================================
Dump File : 092611-8892-01.dmp
Crash Time : 9/26/2011 1:53:15 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000019
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`03102180
Parameter 4 : 00000000`00000006
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092611-8892-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 293,152
==================================================

sorry for the long post but i just wanted to give as much info as i could, if you guys need any further info i will gladly give out

i kinda have to say that i am not very good with technical terms and if possible if you guys can dumb down the instructions i will be forever thankful


My System SpecsSystem Spec
.
26 Sep 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by heesuyou View Post
sorry if i didnt follow the guidelines precisely i am new to the site :/

- windows 7 ultimate x64 - computer was built from scratch - all parts are original - - - all the hardware is brand new and recently purchased less than 3 months - within a year
so the computer starts up normally and it runs great but sometimes during games like Deus Ex, Withcer 2 the game will randomly freeze. Sometimes after 30 min sometimes after hours and sometimes it will not freeze at all.

But with the game Dead Island the game will freeze in less than 15 min for sure.

I ran a program called Sandra to benchmark the hardware and it seems that the test will progress normally until it tries to benchmark the memory of the video card, then it would freeze there

i also ran programs like whocrashed and this was the report:

On Mon 9/26/2011 9:54:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092611-8720-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x101 (0x19, 0x0, 0xFFFFF880009B3180, 0x4)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


and i also ran bluescreenview and these are the errors

==================================================
Dump File : 092611-8720-01.dmp
Crash Time : 9/26/2011 2:54:49 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000019
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009b3180
Parameter 4 : 00000000`00000004
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+13e578
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092611-8720-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 290,496
==================================================

==================================================
Dump File : 092611-8486-01.dmp
Crash Time : 9/26/2011 2:51:10 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000019
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`03090180
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092611-8486-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 289,560
==================================================

==================================================
Dump File : 092611-8892-01.dmp
Crash Time : 9/26/2011 1:53:15 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000019
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`03102180
Parameter 4 : 00000000`00000006
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092611-8892-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 293,152
==================================================

sorry for the long post but i just wanted to give as much info as i could, if you guys need any further info i will gladly give out

i kinda have to say that i am not very good with technical terms and if possible if you guys can dumb down the instructions i will be forever thankful


Best advice that I've seen about this error (from here: http://www.sevenforums.com/crashes-d...tml#post356791 )
Quote:
What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
-
So, check the drivers
Then check the inside of the case (temperature, voltage, dust, etc).
Then run some hardware stress tests

Quote:
Try this free video stress test: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
Try this free stress test: Free Software - GIMPS
Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
Then try replacing parts.
Then look up the versions of your BIOS to see what changes were done.[/QUOTE]
My System SpecsSystem Spec
26 Sep 2011   #3
heesuyou

windows 7 ultimate x64
 
 

thanks for the quick response!

is there any way to pin point what drivers might be causing this error? or should i just start from scratch and re install all drivers?

but if it is not a driver problem, should i try to reinstall windows? (im not sure how else to fix the BIOS problem :/)

ok i formatted my computer, updated the motherboard BIOS to the most recent one and now i am going to reinstall the games to see if anything happens
My System SpecsSystem Spec
.

27 Sep 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by heesuyou View Post
thanks for the quick response!

is there any way to pin point what drivers might be causing this error? or should i just start from scratch and re install all drivers?

but if it is not a driver problem, should i try to reinstall windows? (im not sure how else to fix the BIOS problem :/)

ok i formatted my computer, updated the motherboard BIOS to the most recent one and now i am going to reinstall the games to see if anything happens

Almost always is quicker and more efficient to do that. Should you still have BSOD's it is probably hardware related.

re: Identifying drivers. You can run driver verifier to identify the errant driver.
My System SpecsSystem Spec
Reply

 BSOD randomly




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD-PC Freezes randomly-Driver Verifier BSOD's at User Log-On
Hello, As the thread shows im having lots and lots of little(and big) crashes. Im attaching the SF log and any help will be appreciated Many thanks, Dimitris
BSOD Help and Support
BSOD whilst playing Games, also sometimes just randomly BSOD
Not sure what is going wrong with my comp, i recently over clocked it and set it to 4.0GHz if that helps?
BSOD Help and Support
BSOD randomly (no specific trigger) Commonly an IRQL issue on BSOD
Hi, My computer has been unstable for quite some time and after memory tests, changing graphics cards, many driver variations and a couple of fresh OS installs a while ago it is still not stable. The difficulty is that it doesn't seem to be triggered by anything specific so it makes debugging...
BSOD Help and Support
BSOD randomly and PC freezes randomly
Hi guys, my pc has been acting weird lately, it has began randomly crashing frequently. I turn it on and after 3 or so minutes of random activity it just freezes or gives me a blue screen error. Sometimes while playing BF3, it freezes. Problem signature: Problem Event Name: BlueScreen ...
BSOD Help and Support
BSOD semi-randomly. Self built computer. (BSOD dump.zip included)
64 bit, full retail. Hardware is 1 month old (built myself) OS was installed when I built it from a USB drive (did not include an optical drive in the build) SPECS: i5 2500k ATI 7850 GPU corsair tx650 PSU ASRock Extreme3 Gen3 motherboard Corsair vengance 1600 ddr3 ram (2x4gb)...
BSOD Help and Support
BSOD randomly (?) When waking laptop after sleeping, BSOD pic attached
Is Windows 7 . . . - x64 - the original installed OS on the system? Windows 7 Ultimate x64 - an OEM or full retail version? Retail - What is the age of system (hardware)? ~1 year - What is the age of OS installation (have you re-installed the OS?) ~1 year, I installed it when I got the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:57.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App