BSOD 1031 /Pink Screen?


  1. Dan dan
    Posts : 4
    64
       New #1

    BSOD 1031 /Pink Screen?


    Hello and Good day to everyone !


    Recently my pc started crashing almost daily... this time instead of a blue screen,i get a pink one ,you can read the specific error just a little below.

    I would really need some help, if you could take a look at my mini dump file ,i would really appreciate it !

    Thank you so much.


    Problemsignatur:
    Problemereignisname: BlueScreen
    Betriebsystemversion: 6.1.7601.2.1.0.768.3
    Gebietsschema-ID: 1031

    Zusatzinformationen zum Problem:
    BCCode: c2
    BCP1: 0000000000000007
    BCP2: 000000000000109B
    BCP3: 0000000004440004
    BCP4: FFFFFA8003BF6990
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    minidump->

    dump.rar
    Last edited by Dan dan; 29 Sep 2011 at 10:05.
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  3. Dan dan
    Posts : 4
    64
    Thread Starter
       New #2

    since this report i uninstalled the antilogger software, but to be honest, i received the errors even before i installed the software at the first place.
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  4. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #3

    Hi Dan dan welcome to SF :)

    Please uninstall Hotspot shield from your system.
    Hotspot Shield

    Finish with this step and post back with any results.
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  6. Dan dan
    Posts : 4
    64
    Thread Starter
       New #4

    Hello Panais :)

    Thank you for the welcome!

    Ok,i will uninstall Hotspot shield.

    thank you for the suggestion.

    one more thing though, could you explain me why i get a pink screen instead of a blue one?

    thank you.
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  7. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #5

    This in some cases is related to graphic card conflict,(this time probably during the crash).

    Though now we must wait and ofcurse remember to post back with any results.

    Tip: In meantime update everything in your system,software\drivers,graphic card and ofcurse windows using the windows update. :)
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  8. Dan dan
    Posts : 4
    64
    Thread Starter
       New #6

    Allright ,i will post back for sure !

    Its uninstalling right while i am typing.


    Thank you so much.
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  10. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #7

    No problem
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