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Windows 7: Getting daily BSOD in WIN7 machine, EventID: 41 Source: Kernel-Power


29 Sep 2011   #1

64-bit OS WIN 7 Enterprise
 
 
Getting daily BSOD in WIN7 machine, EventID: 41 Source: Kernel-Power

Windows 7 Enterprise (x64) (build 7600)
Dell Inc. OptiPlex 780
2.93 gigahertz Intel Core2 Duo
Board: Dell Inc. 0C27VV A00
BIOS: Dell Inc. A01 09/01/2009

319.98 Gigabytes Usable Hard Drive Capacity
3996 Megabytes Usable Installed Memory

I have attached dump files and BSOD Dump & System File Collection

Please let me know if you need any further information.




My System SpecsSystem Spec
.

29 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by warmoor73 View Post
Windows 7 Enterprise (x64) (build 7600)
Dell Inc. OptiPlex 780
2.93 gigahertz Intel Core2 Duo
Board: Dell Inc. 0C27VV A00
BIOS: Dell Inc. A01 09/01/2009

319.98 Gigabytes Usable Hard Drive Capacity
3996 Megabytes Usable Installed Memory

I have attached dump files and BSOD Dump & System File Collection

Please let me know if you need any further information.


"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
29 Sep 2011   #3

64-bit OS WIN 7 Enterprise
 
 

Thanks for the response zigzag! I do have 3 monitors and I am running UltraMon on it.

It seems since I have installed UltraMon I have been seeing funny little quirks. Monitor 1 and 3 will begin showing a long (2") vertical line instead of the arrow for my mouse right before my blue screen occurs.

I guess I need to try and up my firmware? Or get a new card all together. I'll start looking at that.

I'm leaning towards an issue with the card before heating factor...but, I will download the suggested cpu-z and gpu-z as well.

Thanks again!
My System SpecsSystem Spec
.


29 Sep 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by warmoor73 View Post
Thanks for the response zigzag! I do have 3 monitors and I am running UltraMon on it.

It seems since I have installed UltraMon I have been seeing funny little quirks. Monitor 1 and 3 will begin showing a long (2") vertical line instead of the arrow for my mouse right before my blue screen occurs.

I guess I need to try and up my firmware? Or get a new card all together. I'll start looking at that.

I'm leaning towards an issue with the card before heating factor...but, I will download the suggested cpu-z and gpu-z as well.

Thanks again!

My pleasure and let us know if you need help
My System SpecsSystem Spec
Reply

 Getting daily BSOD in WIN7 machine, EventID: 41 Source: Kernel-Power




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