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Windows 7: BSOD 0x000000F4 - I suspect SSD

29 Sep 2011   #1
matejdro

Windows 7 64bit
 
 
BSOD 0x000000F4 - I suspect SSD

Windows 7 will randomly throw BSOD when doing something more heavy like playing a game or running a game server. Computer would start working really slowly, applications freezing, etc. Today I even saw skype end call and throw "Disk I/O error". After a few seconds of this slow operation it will throw BSOD with 0x000000F4 error.

After it throws BSOD, it will also reset my SSD's boot priority in BIOS from 1st to 2nd, which means that I must enter bios and change priority each time I get BSOD (I have ubuntu installed on 2nd drive). So because of this and skype's "Disk I/O error" I suspect that trouble is somehow related to SSD.

PC is several weeks old, same for Windows setup, which was already installed, when I got pc. It's 64-bit version.

Any ideas, what could be problem?


My System SpecsSystem Spec
.

29 Sep 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by matejdro View Post
Windows 7 will randomly throw BSOD when doing something more heavy like playing a game or running a game server. Computer would start working really slowly, applications freezing, etc. Today I even saw skype end call and throw "Disk I/O error". After a few seconds of this slow operation it will throw BSOD with 0x000000F4 error.

After it throws BSOD, it will also reset my SSD's boot priority in BIOS from 1st to 2nd, which means that I must enter bios and change priority each time I get BSOD (I have ubuntu installed on 2nd drive). So because of this and skype's "Disk I/O error" I suspect that trouble is somehow related to SSD.

PC is several weeks old, same for Windows setup, which was already installed, when I got pc. It's 64-bit version.

Any ideas, what could be problem?

Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
30 Sep 2011   #3
matejdro

Windows 7 64bit
 
 

Today I got BSOD and at boot, it said something like "Marvel controller Initializing..." for long time and after that it said something like "no disk detected". After that it started booting from my 2nd drive and it did not detect SSD.

I turned off PC and turned it no now after several minutes and it seems to work properly.

Could SSD maybe be broken?
My System SpecsSystem Spec
.


01 Oct 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by matejdro View Post
Today I got BSOD and at boot, it said something like "Marvel controller Initializing..." for long time and after that it said something like "no disk detected". After that it started booting from my 2nd drive and it did not detect SSD.

I turned off PC and turned it no now after several minutes and it seems to work properly.

Could SSD maybe be broken?
Is the marvel controller your ssd controller?

I would get a utility from the ssd mfr to check the drive.
My System SpecsSystem Spec
01 Oct 2011   #5
matejdro

Windows 7 64bit
 
 

They assembled my pc together for me, so I'm not sure. But I did some "research" and I think that my 2nd drive is plugged into "normal port", while SSD is plugged into marvel controller.

What is ssd mrf? Sorry, I'm new at SSD area.
My System SpecsSystem Spec
01 Oct 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by matejdro View Post
They assembled my pc together for me, so I'm not sure. But I did some "research" and I think that my 2nd drive is plugged into "normal port", while SSD is plugged into marvel controller.

What is ssd mrf? Sorry, I'm new at SSD area.
SSD mfr= SSD manufacturer. Ie whose brand is it?
My System SpecsSystem Spec
01 Oct 2011   #7
matejdro

Windows 7 64bit
 
 

It's KINGSTON SSD HYPERX SH100S3120. I can't find any utility on their website.
My System SpecsSystem Spec
01 Oct 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by matejdro View Post
It's KINGSTON SSD HYPERX SH100S3120. I can't find any utility on their website.
Did you fill out the support request??????
My System SpecsSystem Spec
09 Oct 2011   #9
okrings

Microsoft Windows 7 Ultimate (x64)
 
 

I can say this much, the problem is most definitely with your SSD!

I have the same SSD that you do, and I get the exact same problems you're describing. I've been through the entire process of jumping through hoops for the Kingston support guys, at the end of which they finally had to admit that they are aware of this problem and it is being worked at. There's nothing you can do but sit down and wait for Kingston to hopefully come up with a firmware fix.

The few details I got out of Kingston's support was something about a "underpower" problem. They had me play around with BIOS settings to disable powersaving features like the CPU C states, Intel Speed Step and a bunch of stuff, and still I got the BSOD.

All the new SATA3 SSDs are having BSOD issues because the SandForce-2281 controller onboard all these SSDs is damaged goods, bugs up one side and down the other. If you want to keep the performance of the HyperX SSD, you'll just have to suffer through the BSOD stuff, just like me.

I do wonder if I'd have the same problems with this SSD if I had a motherboard with a different chipset, like the Z68. I mean, if everyone who's bought a Kingston HyperX SSD are having BSOD problems, then there would be cries for bloody murder on the net, right? So it's got to work for some people, if not most people.

I'll give'em another month or two. If they haven't fixed the bug by then, I'm just gonna get my money back and get another SSD that doesn't use this damages POS SF-2281 controller.

EDIT:
I just checked your system spec in your public profile. We both have a ASUS P8P67 series motherboard. I have the "Pro" edition.
My System SpecsSystem Spec
09 Oct 2011   #10
matejdro

Windows 7 64bit
 
 

In what port do you have your controller plugged in?
My System SpecsSystem Spec
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 BSOD 0x000000F4 - I suspect SSD




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