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Windows 7: Seemingly Random BSODs: EVENT ID 41 TASK CATEGORY 63 BugcheckCode 26

29 Sep 2011   #1

7 Ultimate x64
 
 
Seemingly Random BSODs: EVENT ID 41 TASK CATEGORY 63 BugcheckCode 26

Desktop system Specs:

CPU: Intel Core i7-2600K Sandy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155 95W Quad
MOBO: ASUS P8Z68-V PRO LGA 1155 Intel Z68 w/UEFI BIOS
Storage1: Mushkin Enhanced Chronos Deluxe MKNSSDCR120GB-DX 2.5" 120GB SSD (SATA III)
Storage2: Western Digital Caviar Black WD1002FAEX 1TB (SATA III)
OPMED: LG Black Super Multi SATA WH12LS30
RAM: CORSAIR Vengeance 16GB (4 x 4GB) DDR3 1600 (PC3 12800) CMZ16GX3M4A1600C9B
GPU: MSI N580GTX Lightning Xtreme Edition GeForce GTX 580 (Fermi) 3072MB 384-bit GDDR5 PCI Express 2.0 x16 HDCP
PSU: CORSAIR Professional Series Gold AX850 (CMPSU-850AX) 850W ATX12V v2.31 / EPS12V v2.92 80 PLUS GOLD
OS: Microsoft Windows 7 Ultimate SP1 64-bit

Description of observations and symptoms:
As evident in the attached information, the system crashes at apparently random instances without any particular software or user trigger. This system stays on 24/7 without any sleep mode atm (initially it was enabled and I turned it off to see if bsods are related to it or not). According to my observation, this bsod happens mainly after a long period of user-inactivity, while some windows and applications such as various browsers and chat clients are left open. the very last one (ref'd in title) seems different than the other ones in its bugcheck info. I tried to launch Skype and it kept giving me an error asking to find solution online or close the porgram. Tried that over maybe 2 minutes for a few times with same results and bam, hard disk activity went up, and BSOD!

Now, mind you, this has happened similarly a few times before, and each time, swapping around the HDD & SDD connections on the mobo (within the provided 4 SATA6gb/s ports) seems to fix the problem. But, If i just restart from bsod without swapping those sataIII connections, the system will not recognize a boot device while it does recognize one of the disks.

I have not sadly been able to document my own work around of port swaps as each time this happened I was in a rush and did not have time to record all of that and just wanted to get it back to work. i know thats my mistake.

So, I have no suspect. No real clue as to what could be causing this and have exhausted google results without success. this keeps happening at random intervals and It is causing grave anxiety for me for loss of various important data (yeah, i game on this pc, no OC, yet i also have a whole bunch of my work and personal data on it as well, its not "just" a gaming pc at all).

all drivers and firmwares on this computer are up to date as of august 2011. system was purchased brand new in aug 2011 and I verified the driver updates after deploying windows.

Also, on one of these prior bsod instances, it happened immediately after I attempted to set the pagefile location to the hdd to open up 15gb on the ssd (which never even happened as it crashed on that click in the related settings window) I believe that was the 2nd bsod, not sure.

Any and all help is appreciated. I have also attached a few screen shots and posted a brief youtube video of what I consider weird and unwarranted constant activity of HDD LED on the case. now, I have never owned an SSD before and am not sure if it relates to that or not. But I'm sure as hell with indexing off and minimal apps running, this very diciplined blinking is not okay for a hard drive. I can't even tell if this LED is related to the hdd or the ssd. nonetheless ssd is boot device and when it does work, it works flawlessly and super fast.

NOTE: I attempted to do this whole post after the last bsod prior to the one ref'd in the sbj line above, but I could not complete it and eventually i let it slide. Thus I have included a folder which I believe was created by the forum-provided tool as well along with the named folder and html file for the latest instance. maybe it helps. maybe it wont. dont hate me for it (:

NOTE: Please pay attention to the prior BSOD events, they all have a different bugcheck code vs. this very last one (9.28.2011)


My System SpecsSystem Spec
.

29 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by joebayer View Post
Desktop system Specs:

CPU: Intel Core i7-2600K Sandy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155 95W Quad
MOBO: ASUS P8Z68-V PRO LGA 1155 Intel Z68 w/UEFI BIOS
Storage1: Mushkin Enhanced Chronos Deluxe MKNSSDCR120GB-DX 2.5" 120GB SSD (SATA III)
Storage2: Western Digital Caviar Black WD1002FAEX 1TB (SATA III)
OPMED: LG Black Super Multi SATA WH12LS30
RAM: CORSAIR Vengeance 16GB (4 x 4GB) DDR3 1600 (PC3 12800) CMZ16GX3M4A1600C9B
GPU: MSI N580GTX Lightning Xtreme Edition GeForce GTX 580 (Fermi) 3072MB 384-bit GDDR5 PCI Express 2.0 x16 HDCP
PSU: CORSAIR Professional Series Gold AX850 (CMPSU-850AX) 850W ATX12V v2.31 / EPS12V v2.92 80 PLUS GOLD
OS: Microsoft Windows 7 Ultimate SP1 64-bit

Description of observations and symptoms:
As evident in the attached information, the system crashes at apparently random instances without any particular software or user trigger. This system stays on 24/7 without any sleep mode atm (initially it was enabled and I turned it off to see if bsods are related to it or not). According to my observation, this bsod happens mainly after a long period of user-inactivity, while some windows and applications such as various browsers and chat clients are left open. the very last one (ref'd in title) seems different than the other ones in its bugcheck info. I tried to launch Skype and it kept giving me an error asking to find solution online or close the porgram. Tried that over maybe 2 minutes for a few times with same results and bam, hard disk activity went up, and BSOD!

Now, mind you, this has happened similarly a few times before, and each time, swapping around the HDD & SDD connections on the mobo (within the provided 4 SATA6gb/s ports) seems to fix the problem. But, If i just restart from bsod without swapping those sataIII connections, the system will not recognize a boot device while it does recognize one of the disks.

I have not sadly been able to document my own work around of port swaps as each time this happened I was in a rush and did not have time to record all of that and just wanted to get it back to work. i know thats my mistake.

So, I have no suspect. No real clue as to what could be causing this and have exhausted google results without success. this keeps happening at random intervals and It is causing grave anxiety for me for loss of various important data (yeah, i game on this pc, no OC, yet i also have a whole bunch of my work and personal data on it as well, its not "just" a gaming pc at all).

all drivers and firmwares on this computer are up to date as of august 2011. system was purchased brand new in aug 2011 and I verified the driver updates after deploying windows.

Also, on one of these prior bsod instances, it happened immediately after I attempted to set the pagefile location to the hdd to open up 15gb on the ssd (which never even happened as it crashed on that click in the related settings window) I believe that was the 2nd bsod, not sure.

Any and all help is appreciated. I have also attached a few screen shots and posted a brief youtube video of what I consider weird and unwarranted constant activity of HDD LED on the case. now, I have never owned an SSD before and am not sure if it relates to that or not. But I'm sure as hell with indexing off and minimal apps running, this very diciplined blinking is not okay for a hard drive. I can't even tell if this LED is related to the hdd or the ssd. nonetheless ssd is boot device and when it does work, it works flawlessly and super fast.

NOTE: I attempted to do this whole post after the last bsod prior to the one ref'd in the sbj line above, but I could not complete it and eventually i let it slide. Thus I have included a folder which I believe was created by the forum-provided tool as well along with the named folder and html file for the latest instance. maybe it helps. maybe it wont. dont hate me for it (:

NOTE: Please pay attention to the prior BSOD events, they all have a different bugcheck code vs. this very last one (9.28.2011)
Diagnosing from a single DMP is often impossible and yours is not exception. Yours points to memory management and if you dont have any other dmps to upload I would do the following

1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
29 Sep 2011   #3

7 Ultimate x64
 
 

so all that zip folder includes, is just the info about the very last bsod? cuz i have been gettin quite a few, i thought that process pretty much fetches all the info from event/system log. I've had maybe around 7 or 8 or even more! I do not have pics of all the bsod windows, but the two instances already posted. one points to memory, true. but the other one is different and to best of my knowledge, all the other ones were just like that one, nothin mentioned about memory problems.

Plus, as I said, swapping out HDD & SSD SATA III ports bring the system back to normal boot, while a mere restart from bsod results in the boot SSD being unrecognizable even in bios. just plain weird to me lol.

I will test the memory as you instructed, but am totally baffled as how that kind of problem would be fixed by a sata port swap. ALL instances of my seemingly unrecoverable bsods have pretty much been recovered only cuz i swapped those ports back n forth. anyway, thank you very much for your advice and time. I will report back soon.

Meanwhile, if i do get another bsod, ill try taking half the sticks out instead of touching the satas to see if that has any effect on the next boot. hopefully thats not an ill idea!
My System SpecsSystem Spec
.


29 Sep 2011   #4

7 Ultimate x64
 
 

How would I go about uploading more dmps btw? Cuz i sure do have em lol. missed that line earlier my bad
My System SpecsSystem Spec
30 Sep 2011   #5

7 Ultimate x64
 
 

oh well. before i even got time to do the memtest, I got another bsod. actual screenshot of bsod is attached until i figure how to add more dump files to this thread.

event viewer shows same event ID 41, task cat 63, but again the bugcheck codes are all 0. Please advise me how I can supplement all the info regarding this and the rest of my bsod instances besides the one already submitted, so a conclusive call can be made on what the cause is.

BUT

this time, i did as i said and just took out dim #2 and 4 and turned it back on... a lil weird and slow boot compared to normal after bios splash screen. but then windows boot menu came up just as it would if I had swapped the sata ports.

Now this puts me a "NOBODY LEAVES THIS PLACE, EVERYONE IS A SUSPECT!" mode grrrr with some much appreciated help here, hopefully i can nip it in the butt and help others with similar problem.

but i must do that memtest asap to see whats up!

------------------------------
This is the latest bsod event log:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-09-30T07:56:37.587207200Z

EventRecordID 13340

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DeathStar

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
-------------------------------------------------------------------------

also I attached a screen shot of all the events logged immediately after the logged kernel error and just prior to the nasty shut down. LOOK AT TIMES, BELOW THE HIGHLIGHTED CRITICAL EVENT.
My System SpecsSystem Spec
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 Seemingly Random BSODs: EVENT ID 41 TASK CATEGORY 63 BugcheckCode 26




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