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Windows 7: BSOD at random times

29 Sep 2011   #1

windows 7 home premium 64bit
 
 
BSOD at random times

hello i was wondering if any one could tell me what this means


Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d5
BCP1: FFFFF9803711EFF0
BCP2: 0000000000000000
BCP3: FFFFF880058867F6
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092911-29187-01.dmp
C:\Users\vaughn\AppData\Local\Temp\WER-48656-0.sysdata.xml


My System SpecsSystem Spec
.

29 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vzfitch View Post
hello i was wondering if any one could tell me what this means


Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d5
BCP1: FFFFF9803711EFF0
BCP2: 0000000000000000
BCP3: FFFFF880058867F6
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\092911-29187-01.dmp
C:\Users\vaughn\AppData\Local\Temp\WER-48656-0.sysdata.xml


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and which one was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.




My System SpecsSystem Spec
29 Sep 2011   #3

windows 7 home premium 64bit
 
 

My System SpecsSystem Spec
.


01 Oct 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vzfitch View Post

Easy, your Avast. Remove and replace with Microsoft Security Essentials.

http://files.avast.com/files/eng/aswclear5.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec
02 Oct 2011   #5

windows 7 home premium 64bit
 
 

well i tried switching from Avast to Microsoft Security Essentials and it didn't work? Here's an update on minidump files https://***************/#!download|29...nidump.zip|166
My System SpecsSystem Spec
03 Oct 2011   #6

windows 7 home premium 64bit
 
 

anyone?
My System SpecsSystem Spec
03 Oct 2011   #7

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by vzfitch View Post

Easy, your Avast. Remove and replace with Microsoft Security Essentials.

http://files.avast.com/files/eng/aswclear5.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials
well i tried that and still the same problem, here is an update on the minidumpfiles
https://***************/#!download|29...nidump.zip|166
My System SpecsSystem Spec
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 BSOD at random times




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