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Windows 7: BSOD crash

29 Sep 2011   #1
duv

Ontario
 
 
BSOD crash

Hello,

My computer has been crashing for about 2 weeks. Cant figure out how to fix it and I dont wanna mess up my computer more by messing around with it.

windows 7
home premium 64-bit

AMD anthlon x2 220
dual core processor

3GB memory

500GB hard drive


My System SpecsSystem Spec
.
29 Sep 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The problem seems to be coming from your wireless usb device.
You'll need to look into updated drivers for it.
Qualcomm Atheros :: Home

It also wouldn't hurt to disable selective suspend when using usb connection devices.
To Disable Selective Suspend:

open the control panel
go to power options (you may have to set view to small icons)
click change plan settings
in the window that opens:
click change plan settings
click change advanced power settings, expand usb and ensure usb selective suspend is disabled.


Code:
Probably caused by : athrxusb.sys ( athrxusb+760e1 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6130663131323135
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  java.exe

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000ba26c8 -- (.exr 0xfffff80000ba26c8)
ExceptionAddress: fffff88003e8d0e1 (athrxusb+0x00000000000760e1)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000ba2770 -- (.trap 0xfffff80000ba2770)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00fffa800344724f rbx=0000000000000000 rcx=0000000000000001
rdx=fffffa800358b030 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88003e8d0e1 rsp=fffff80000ba2900 rbp=0000000000000000
 r8=fffffa8003202290  r9=0000000000000000 r10=fffffa80038e53e0
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
athrxusb+0x760e1:
fffff880`03e8d0e1 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd25fe to fffff80002cdac10

STACK_TEXT:  
fffff800`00ba17a8 fffff800`02cd25fe : 00000000`00000000 fffffa80`05174eb0 fffff800`00ba1f20 fffff800`02d06830 : nt!KeBugCheck
fffff800`00ba17b0 fffff800`02d064fd : fffff800`02ee471c fffff800`02e21c30 fffff800`02c5e000 fffff800`00ba26c8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00ba17e0 fffff800`02d052d5 : fffff800`02e25028 fffff800`00ba1858 fffff800`00ba26c8 fffff800`02c5e000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00ba1810 fffff800`02d16361 : fffff800`00ba26c8 fffff800`00ba1f20 fffff800`00000000 fffffa80`038e53e0 : nt!RtlDispatchException+0x415
fffff800`00ba1ef0 fffff800`02cda2c2 : fffff800`00ba26c8 fffffa80`024b1750 fffff800`00ba2770 fffffa80`04b902c0 : nt!KiDispatchException+0x135
fffff800`00ba2590 fffff800`02cd8bca : fffffa80`00000000 fffffa80`026aed50 fffffa80`026aed50 fffff880`01729690 : nt!KiExceptionDispatch+0xc2
fffff800`00ba2770 fffff880`03e8d0e1 : fffffa80`038e53e0 fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 : nt!KiGeneralProtectionFault+0x10a
fffff800`00ba2900 fffffa80`038e53e0 : fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 00000000`00000000 : athrxusb+0x760e1
fffff800`00ba2908 fffffa80`024b1750 : 00000000`00200282 fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 : 0xfffffa80`038e53e0
fffff800`00ba2910 00000000`00200282 : fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 : 0xfffffa80`024b1750
fffff800`00ba2918 fffff880`03e286b0 : 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 : 0x200282
fffff800`00ba2920 00000000`00000000 : fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 00000001`034e2048 : athrxusb+0x116b0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
athrxusb+760e1
fffff880`03e8d0e1 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  athrxusb+760e1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: athrxusb

IMAGE_NAME:  athrxusb.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  488f1151

FAILURE_BUCKET_ID:  X64_0x1E_0_athrxusb+760e1

BUCKET_ID:  X64_0x1E_0_athrxusb+760e1

Followup: MachineOwner
---------
My System SpecsSystem Spec
29 Sep 2011   #3
duv

Ontario
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
The problem seems to be coming from your wireless usb device.
You'll need to look into updated drivers for it.
Qualcomm Atheros :: Home

It also wouldn't hurt to disable selective suspend when using usb connection devices.
To Disable Selective Suspend:

open the control panel
go to power options (you may have to set view to small icons)
click change plan settings
in the window that opens:
click change plan settings
click change advanced power settings, expand usb and ensure usb selective suspend is disabled.


Code:
Probably caused by : athrxusb.sys ( athrxusb+760e1 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6130663131323135
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  java.exe

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000ba26c8 -- (.exr 0xfffff80000ba26c8)
ExceptionAddress: fffff88003e8d0e1 (athrxusb+0x00000000000760e1)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000ba2770 -- (.trap 0xfffff80000ba2770)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00fffa800344724f rbx=0000000000000000 rcx=0000000000000001
rdx=fffffa800358b030 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88003e8d0e1 rsp=fffff80000ba2900 rbp=0000000000000000
 r8=fffffa8003202290  r9=0000000000000000 r10=fffffa80038e53e0
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
athrxusb+0x760e1:
fffff880`03e8d0e1 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd25fe to fffff80002cdac10

STACK_TEXT:  
fffff800`00ba17a8 fffff800`02cd25fe : 00000000`00000000 fffffa80`05174eb0 fffff800`00ba1f20 fffff800`02d06830 : nt!KeBugCheck
fffff800`00ba17b0 fffff800`02d064fd : fffff800`02ee471c fffff800`02e21c30 fffff800`02c5e000 fffff800`00ba26c8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00ba17e0 fffff800`02d052d5 : fffff800`02e25028 fffff800`00ba1858 fffff800`00ba26c8 fffff800`02c5e000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00ba1810 fffff800`02d16361 : fffff800`00ba26c8 fffff800`00ba1f20 fffff800`00000000 fffffa80`038e53e0 : nt!RtlDispatchException+0x415
fffff800`00ba1ef0 fffff800`02cda2c2 : fffff800`00ba26c8 fffffa80`024b1750 fffff800`00ba2770 fffffa80`04b902c0 : nt!KiDispatchException+0x135
fffff800`00ba2590 fffff800`02cd8bca : fffffa80`00000000 fffffa80`026aed50 fffffa80`026aed50 fffff880`01729690 : nt!KiExceptionDispatch+0xc2
fffff800`00ba2770 fffff880`03e8d0e1 : fffffa80`038e53e0 fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 : nt!KiGeneralProtectionFault+0x10a
fffff800`00ba2900 fffffa80`038e53e0 : fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 00000000`00000000 : athrxusb+0x760e1
fffff800`00ba2908 fffffa80`024b1750 : 00000000`00200282 fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 : 0xfffffa80`038e53e0
fffff800`00ba2910 00000000`00200282 : fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 : 0xfffffa80`024b1750
fffff800`00ba2918 fffff880`03e286b0 : 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 : 0x200282
fffff800`00ba2920 00000000`00000000 : fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 00000001`034e2048 : athrxusb+0x116b0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
athrxusb+760e1
fffff880`03e8d0e1 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  athrxusb+760e1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: athrxusb

IMAGE_NAME:  athrxusb.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  488f1151

FAILURE_BUCKET_ID:  X64_0x1E_0_athrxusb+760e1

BUCKET_ID:  X64_0x1E_0_athrxusb+760e1

Followup: MachineOwner
---------
During a storm the internet chip in my computer broke or something. I took it to a shop and the guy recommended i use wireless since I couldn't use an Ethernet cord anymore. Im going to try what you suggested, thx.
My System SpecsSystem Spec
.

29 Sep 2011   #4
duv

Ontario
 
 

I have an SMC wireless usb 2.0 adapter

802 11g

Could you help me find where on that site I get the update!

Found this


Go back and modify your search criteria

PRODUCT


SMCWUSB-N2
EZ Connect™ N Wireless USB 2.0 Adapter

2.4GHz 300Mbps Wireless USB 2.0 Adapter


DRIVER
Release Version Language Size Info Download
08/02/2010 v3.5.0.14 EN 809 kb
SMCWUSB-N2 Vista and 7 Drivers

downloaded it



[img]http://i.imgur.com/fqgiH.png
My System SpecsSystem Spec
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