BSOD crash


  1. duv
    Posts : 3
    Ontario
       #1

    BSOD crash


    Hello,

    My computer has been crashing for about 2 weeks. Cant figure out how to fix it and I dont wanna mess up my computer more by messing around with it.

    windows 7
    home premium 64-bit

    AMD anthlon x2 220
    dual core processor

    3GB memory

    500GB hard drive
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    The problem seems to be coming from your wireless usb device.
    You'll need to look into updated drivers for it.
    Qualcomm Atheros :: Home

    It also wouldn't hurt to disable selective suspend when using usb connection devices.
    To Disable Selective Suspend:

    open the control panel
    go to power options (you may have to set view to small icons)
    click change plan settings
    in the window that opens:
    click change plan settings
    click change advanced power settings, expand usb and ensure usb selective suspend is disabled.


    Code:
    Probably caused by : athrxusb.sys ( athrxusb+760e1 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    
    FAULTING_IP: 
    +6130663131323135
    00000000`00000000 ??              ???
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
    
    BUGCHECK_STR:  0x1E_0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  java.exe
    
    CURRENT_IRQL:  2
    
    EXCEPTION_RECORD:  fffff80000ba26c8 -- (.exr 0xfffff80000ba26c8)
    ExceptionAddress: fffff88003e8d0e1 (athrxusb+0x00000000000760e1)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    TRAP_FRAME:  fffff80000ba2770 -- (.trap 0xfffff80000ba2770)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00fffa800344724f rbx=0000000000000000 rcx=0000000000000001
    rdx=fffffa800358b030 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88003e8d0e1 rsp=fffff80000ba2900 rbp=0000000000000000
     r8=fffffa8003202290  r9=0000000000000000 r10=fffffa80038e53e0
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    athrxusb+0x760e1:
    fffff880`03e8d0e1 ??              ???
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cd25fe to fffff80002cdac10
    
    STACK_TEXT:  
    fffff800`00ba17a8 fffff800`02cd25fe : 00000000`00000000 fffffa80`05174eb0 fffff800`00ba1f20 fffff800`02d06830 : nt!KeBugCheck
    fffff800`00ba17b0 fffff800`02d064fd : fffff800`02ee471c fffff800`02e21c30 fffff800`02c5e000 fffff800`00ba26c8 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff800`00ba17e0 fffff800`02d052d5 : fffff800`02e25028 fffff800`00ba1858 fffff800`00ba26c8 fffff800`02c5e000 : nt!RtlpExecuteHandlerForException+0xd
    fffff800`00ba1810 fffff800`02d16361 : fffff800`00ba26c8 fffff800`00ba1f20 fffff800`00000000 fffffa80`038e53e0 : nt!RtlDispatchException+0x415
    fffff800`00ba1ef0 fffff800`02cda2c2 : fffff800`00ba26c8 fffffa80`024b1750 fffff800`00ba2770 fffffa80`04b902c0 : nt!KiDispatchException+0x135
    fffff800`00ba2590 fffff800`02cd8bca : fffffa80`00000000 fffffa80`026aed50 fffffa80`026aed50 fffff880`01729690 : nt!KiExceptionDispatch+0xc2
    fffff800`00ba2770 fffff880`03e8d0e1 : fffffa80`038e53e0 fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 : nt!KiGeneralProtectionFault+0x10a
    fffff800`00ba2900 fffffa80`038e53e0 : fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 00000000`00000000 : athrxusb+0x760e1
    fffff800`00ba2908 fffffa80`024b1750 : 00000000`00200282 fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 : 0xfffffa80`038e53e0
    fffff800`00ba2910 00000000`00200282 : fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 : 0xfffffa80`024b1750
    fffff800`00ba2918 fffff880`03e286b0 : 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 : 0x200282
    fffff800`00ba2920 00000000`00000000 : fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 00000001`034e2048 : athrxusb+0x116b0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrxusb+760e1
    fffff880`03e8d0e1 ??              ???
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  athrxusb+760e1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrxusb
    
    IMAGE_NAME:  athrxusb.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  488f1151
    
    FAILURE_BUCKET_ID:  X64_0x1E_0_athrxusb+760e1
    
    BUCKET_ID:  X64_0x1E_0_athrxusb+760e1
    
    Followup: MachineOwner
    ---------
      My Computer


  3. duv
    Posts : 3
    Ontario
    Thread Starter
       #3

    Maguscreed said:
    The problem seems to be coming from your wireless usb device.
    You'll need to look into updated drivers for it.
    Qualcomm Atheros :: Home

    It also wouldn't hurt to disable selective suspend when using usb connection devices.
    To Disable Selective Suspend:

    open the control panel
    go to power options (you may have to set view to small icons)
    click change plan settings
    in the window that opens:
    click change plan settings
    click change advanced power settings, expand usb and ensure usb selective suspend is disabled.


    Code:
    Probably caused by : athrxusb.sys ( athrxusb+760e1 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    
    FAULTING_IP: 
    +6130663131323135
    00000000`00000000 ??              ???
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
    
    BUGCHECK_STR:  0x1E_0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  java.exe
    
    CURRENT_IRQL:  2
    
    EXCEPTION_RECORD:  fffff80000ba26c8 -- (.exr 0xfffff80000ba26c8)
    ExceptionAddress: fffff88003e8d0e1 (athrxusb+0x00000000000760e1)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    TRAP_FRAME:  fffff80000ba2770 -- (.trap 0xfffff80000ba2770)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00fffa800344724f rbx=0000000000000000 rcx=0000000000000001
    rdx=fffffa800358b030 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88003e8d0e1 rsp=fffff80000ba2900 rbp=0000000000000000
     r8=fffffa8003202290  r9=0000000000000000 r10=fffffa80038e53e0
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    athrxusb+0x760e1:
    fffff880`03e8d0e1 ??              ???
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cd25fe to fffff80002cdac10
    
    STACK_TEXT:  
    fffff800`00ba17a8 fffff800`02cd25fe : 00000000`00000000 fffffa80`05174eb0 fffff800`00ba1f20 fffff800`02d06830 : nt!KeBugCheck
    fffff800`00ba17b0 fffff800`02d064fd : fffff800`02ee471c fffff800`02e21c30 fffff800`02c5e000 fffff800`00ba26c8 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff800`00ba17e0 fffff800`02d052d5 : fffff800`02e25028 fffff800`00ba1858 fffff800`00ba26c8 fffff800`02c5e000 : nt!RtlpExecuteHandlerForException+0xd
    fffff800`00ba1810 fffff800`02d16361 : fffff800`00ba26c8 fffff800`00ba1f20 fffff800`00000000 fffffa80`038e53e0 : nt!RtlDispatchException+0x415
    fffff800`00ba1ef0 fffff800`02cda2c2 : fffff800`00ba26c8 fffffa80`024b1750 fffff800`00ba2770 fffffa80`04b902c0 : nt!KiDispatchException+0x135
    fffff800`00ba2590 fffff800`02cd8bca : fffffa80`00000000 fffffa80`026aed50 fffffa80`026aed50 fffff880`01729690 : nt!KiExceptionDispatch+0xc2
    fffff800`00ba2770 fffff880`03e8d0e1 : fffffa80`038e53e0 fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 : nt!KiGeneralProtectionFault+0x10a
    fffff800`00ba2900 fffffa80`038e53e0 : fffffa80`024b1750 00000000`00200282 fffff880`03e286b0 00000000`00000000 : athrxusb+0x760e1
    fffff800`00ba2908 fffffa80`024b1750 : 00000000`00200282 fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 : 0xfffffa80`038e53e0
    fffff800`00ba2910 00000000`00200282 : fffff880`03e286b0 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 : 0xfffffa80`024b1750
    fffff800`00ba2918 fffff880`03e286b0 : 00000000`00000000 fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 : 0x200282
    fffff800`00ba2920 00000000`00000000 : fffffa80`037c5440 fffffa80`0358b030 fffff880`03e53ca1 00000001`034e2048 : athrxusb+0x116b0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrxusb+760e1
    fffff880`03e8d0e1 ??              ???
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  athrxusb+760e1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrxusb
    
    IMAGE_NAME:  athrxusb.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  488f1151
    
    FAILURE_BUCKET_ID:  X64_0x1E_0_athrxusb+760e1
    
    BUCKET_ID:  X64_0x1E_0_athrxusb+760e1
    
    Followup: MachineOwner
    ---------
    During a storm the internet chip in my computer broke or something. I took it to a shop and the guy recommended i use wireless since I couldn't use an Ethernet cord anymore. Im going to try what you suggested, thx.
      My Computer


  4. duv
    Posts : 3
    Ontario
    Thread Starter
       #4

    I have an SMC wireless usb 2.0 adapter

    802 11g

    Could you help me find where on that site I get the update!

    Found this


    Go back and modify your search criteria

    PRODUCT


    SMCWUSB-N2
    EZ Connect™ N Wireless USB 2.0 Adapter

    2.4GHz 300Mbps Wireless USB 2.0 Adapter


    DRIVER
    Release Version Language Size Info Download
    08/02/2010 v3.5.0.14 EN 809 kb
    SMCWUSB-N2 Vista and 7 Drivers

    downloaded it



    [img]https://i.imgur.com/fqgiH.png
      My Computer


 

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