BSOD Locale ID: 2057


  1. Posts : 22
    Windows 7 Home Premium x64
       #1

    BSOD Locale ID: 2057


    I am having problems with BSOD, every time I leave my laptop, and come back to find it off, with a recovery notice when I log back into Windows. I think it may have something to do with the laptop going into sleep or hibernation mode, as I have never seen it happen when I'm at the computer.

    Attached are my minidump and sysdata files.

    I am running Windows 7 Home Premium x64 (OEM)
    i7-2620 @ 2.7GHz
    8Gb DDR3 1333MHz RAM
    750Gb 7200RPM SATA HDD
    GeForce GT555M 2Gb

    I will be very grateful to whoever can help me with this problem, as my laptop is only a couple of weeks old! Many Thanks,
    James Stansfield


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA800A68D510
    BCP3: FFFFF80000B9C3D8
    BCP4: FFFFFA8008401420
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\100711-15428-01.dmp
    C:\Users\Stany\AppData\Local\Temp\WER-33618-0.sysdata.xml

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      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi Stany1983 welcome to SF :)


    ew_jubusenum.sys
    driver caused the crash\bsod


    Update it or uninstall it.


    The only information i found for this driver is here,


    Driver Backup - Backup your drivers instantly


    Also update or uninstall this old software\driver lirsgt.sys part of a Copy Protection platform developed by Tages SA
    http://www.tagesprotection.com/main.htm

    Finish
    with this step and post back with any results.
      My Computer


  3. Posts : 22
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Thank You


    Many thanks for reviewing my problem so swiftly, I didn't expect a reply for a week or so!

    I have deleted both the drivers you suggested - I had my suspicions about tages, but couldn't find the driver, as of course it was called something else. The first driver you mentioned, ew_jubusenum.sys was a driver for an internet dongle I'm using in Italy at the moment, but it's deletion doesn't seem to affect the operation of said dongle.

    I'll give it a day or two, and let you know if I suffer the same problem again.

    Many thanks,
    James Stansfield
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    ""I'll give it a day or two, and let you know if I suffer the same problem again.""

    Good idea! :)
      My Computer


  5. Posts : 22
    Windows 7 Home Premium x64
    Thread Starter
       #5

    No Joy, I'm Afraid...


    I thnk erhaps I spoke too soon. After restarting the laptop, my mobile internet dongle was no longer detected, due to the absence of ew_jubusenum.sys. I have tried rolling back to previous versions (I already had the latest version), and have yet to contact the manufacturer, but intend to do that this monring, in the hope that I can find a fix/patch for it.

    Thank you for your help in this matter, but it looks like if I can't fix this driver, I'm just going to have to put up with the occasional crash until I leave Italy! It only seems tohappen when my laptop goes into hibernation anyway, so I'll adjust my power settings to never allow hibernation and see what happens.

    Thanks again,
    James Stansfield
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    These days also another 2 new members had the same issue,unfortunately for this

    the best solution is to completely remove the software\driver.
      My Computer


 

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