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Windows 7: New computer, Bsod: stop: 0x0124 need help!

30 Sep 2011   #1

windows 7 home premium 32bit
 
 
New computer, Bsod: stop: 0x0124 need help!

So.. I was just getting on msn and then bang, it hit me, I got the bsod and started freaking out. This is a brand new laptop:
Acer aspire,
amd dual processor C-50,
3 gb ram,
and amd radeon hd 6250

I reset to factory settings and I still get it,

The computer is originally windows 7 home premium 32bit
The computer is 2 months old
I have never re-installed the OS system

My System SpecsSystem Spec
.

30 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by johnhiih View Post
So.. I was just getting on msn and then bang, it hit me, I got the bsod and started freaking out. This is a brand new laptop:
Acer aspire,
amd dual processor C-50,
3 gb ram,
and amd radeon hd 6250

I reset to factory settings and I still get it,

The computer is originally windows 7 home premium 32bit
The computer is 2 months old
I have never re-installed the OS system

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.



Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try



My System SpecsSystem Spec
30 Sep 2011   #3

windows 7 home premium 32bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by johnhiih View Post
So.. I was just getting on msn and then bang, it hit me, I got the bsod and started freaking out. This is a brand new laptop:
Acer aspire,
amd dual processor C-50,
3 gb ram,
and amd radeon hd 6250

I reset to factory settings and I still get it,

The computer is originally windows 7 home premium 32bit
The computer is 2 months old
I have never re-installed the OS system

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.



Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try



I added everything I didn't add that are said to do in this thread: http://www.sevenforums.com/crashes-d...tructions.html

So the dmp file is in the attachments file.
My System SpecsSystem Spec
.


30 Sep 2011   #4

windows 7 home premium 32bit
 
 

it just happened again on my laptop.. please help
My System SpecsSystem Spec
30 Sep 2011   #5

windows 7 home premium 32bit
 
 

Can someone help me tonight? i just added the dmp file in the attachments. pleasee i need this done, i need to do something for work and i cannot keep getting blue screened.
My System SpecsSystem Spec
30 Sep 2011   #6

windows 7 home premium 32bit
 
 

can someone please analyse my dmp files please.. i need a solution soon..
My System SpecsSystem Spec
01 Oct 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by johnhiih View Post
can someone please analyse my dmp files please.. i need a solution soon..


Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
Reply

 New computer, Bsod: stop: 0x0124 need help!





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