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Windows 7: browsing control panel....and it crashed.

31 Jul 2009   #1
xcluded

Windows 7 Ultimate 64Bit
 
 
browsing control panel....and it crashed.

hi everyone , windows explorer stopped working when i was browsing the control panel.

from the event viewer , this is what i got :

Faulting application name: explorer.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc60d
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda05
Exception code: 0xc0000005
Fault offset: 0x0003d86a
Faulting process id: 0xd54
Faulting application start time: 0x01ca120d978255fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\DUI70.dll
Report Id: bc6e509a-7e02-11de-b3bc-000129a50609


Everything was very smooth regarding the RTM except this problem. Any experts know what is going on ?

Thanks.


My System SpecsSystem Spec
31 Jul 2009   #2
Antman

 

Try doing it again. Does it crash? the BSOD is not necessarily caused by what you are doing at the time.
My System SpecsSystem Spec
31 Jul 2009   #3
xcluded

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by Antman View Post
Try doing it again. Does it crash? the BSOD is not necessarily caused by what you are doing at the time.
For the past 1 day , it occurred at random period. All of them occurred when i happened to browse control panel.

In my background , i'm running firefox and MSN. I just installed AVG as well.

Hmm , I have no idea what went wrong because everything was like so smooth except this issue.
My System SpecsSystem Spec
31 Jul 2009   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by xcluded View Post
For the past 1 day , it occurred at random period. All of them occurred when i happened to browse control panel.

In my background , i'm running firefox and MSN. I just installed AVG as well.

Hmm , I have no idea what went wrong because everything was like so smooth except this issue.

X

Could you go into dir windows\minidump and zip the dump file (*.dmp) and upload it to us? let me know if you need help with zipping or uploading

Ken
My System SpecsSystem Spec
31 Jul 2009   #5
Klaw117

Windows 7 Home Premium x64
 
 

This isn't really relevant, but it was so funny that I had to post it.

While reading this, Windows Explorer crashed on me also. I swear, this topic is jinxed!
My System SpecsSystem Spec
31 Jul 2009   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Klaw117 View Post
This isn't really relevant, but it was so funny that I had to post it.

While reading this, Windows Explorer crashed on me also. I swear, this topic is jinxed!
Klaw

Could you go into event viewer (type event viewer in search) and see if there are errors related to this in the application tab? If so tell us\

Ken
My System SpecsSystem Spec
31 Jul 2009   #7
fseal

Windows 7 x64 Ultimate
 
 

I've got a control panel that causes a "process to stop running" every time I open it.

In my case it was from installing a piece of hardware using a driver that was not Windows 7 specific. I don't know which one yet as I haven't reinstalled 7 to find out.

Seems probably that one of the control panel items is faulty. Though it's not as easy as just removing the icons one by one like upi might for any mnormal folder. You MIGHT be able to go rename each of the .cpl files one by one (though they don't actually have to have a .cpl extension)

Or.. the way to realy tell is to do a fresh 7 install and then install each piece of hardware one by one. Unless it does it right out of a fresh install.
My System SpecsSystem Spec
31 Jul 2009   #8
Antman

 

Quote   Quote: Originally Posted by xcluded View Post
For the past 1 day , it occurred at random period. All of them occurred when i happened to browse control panel.

In my background , i'm running firefox and MSN. I just installed AVG as well.

Hmm , I have no idea what went wrong because everything was like so smooth except this issue.
Is it DUI70.dll each time? I am trying to focus on your particular issue.
My System SpecsSystem Spec
31 Jul 2009   #9
xcluded

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
X

Could you go into dir windows\minidump and zip the dump file (*.dmp) and upload it to us? let me know if you need help with zipping or uploading

Ken
hmm , there is no minidump inside the windows folder.
My System SpecsSystem Spec
31 Jul 2009   #10
xcluded

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by Antman View Post
Is it DUI70.dll each time? I am trying to focus on your particular issue.
yeah. each time it is DUI70.dll
My System SpecsSystem Spec
Reply

 browsing control panel....and it crashed.




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