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Windows 7: BSOD, Random times. Fresh install Windows 7 64 bit.

02 Oct 2011   #1
Jasons2777

Windows 7 Home Premium 64 bit.
 
 
BSOD, Random times. Fresh install Windows 7 64 bit.

Just assembled a new machine using an AMD Phenom II 970 X4 processor, 8GB Corsair DDR3 RAM, and an MSI 890GTX-G65 Motherboard. Windows installed fine, I started to download and install updates through Windows Update then it began to Blue Screen at random. Currently I can get it to log in but any attempt to install software or updates, run the system check, or sometimes just at idle. I have tested the RAM and swapped it with known good RAM from a working machine. I've run through my hardware drivers and all appear to be up to date. I have no overclocking and there is no third-party software installed yet.

I am unable to attach the system performance report because the system crashes when doing so. I will keep trying and will post if it succeeds.

Any help will be greatly appreciated.

Jason


My System SpecsSystem Spec
02 Oct 2011   #2
Jasons2777

Windows 7 Home Premium 64 bit.
 
 

System Health Report succeeded.
My System SpecsSystem Spec
02 Oct 2011   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jasons2777 View Post
Just assembled a new machine using an AMD Phenom II 970 X4 processor, 8GB Corsair DDR3 RAM, and an MSI 890GTX-G65 Motherboard. Windows installed fine, I started to download and install updates through Windows Update then it began to Blue Screen at random. Currently I can get it to log in but any attempt to install software or updates, run the system check, or sometimes just at idle. I have tested the RAM and swapped it with known good RAM from a working machine. I've run through my hardware drivers and all appear to be up to date. I have no overclocking and there is no third-party software installed yet.

I am unable to attach the system performance report because the system crashes when doing so. I will keep trying and will post if it succeeds.

Any help will be greatly appreciated.

Jason

Jason, HI and welcome

The most recent is a driver verified Pool_corruption (usually RAM, or a driver)

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
02 Oct 2011   #4
Jasons2777

Windows 7 Home Premium 64 bit.
 
 

Thanks for the quick response. I ran verifier and the system Bluescreened at windows login. Restarted and it bluescreened again as it was loading desktop. Finally booted successfully after that. Here is the file.

Running memory test now, I will post results.

Jason
My System SpecsSystem Spec
02 Oct 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jasons2777 View Post
Thanks for the quick response. I ran verifier and the system Bluescreened at windows login. Restarted and it bluescreened again as it was loading desktop. Finally booted successfully after that. Here is the file.

Running memory test now, I will post results.

Jason
Jason

Driver verifier was enabled but unable to trap the driver. The DMP points to winlogon.

Just to be cautious download malwarebytes and run it.

Have you done any modding to the OS? It is fairly unusual for winlogon to be named.
My System SpecsSystem Spec
02 Oct 2011   #6
Jasons2777

Windows 7 Home Premium 64 bit.
 
 

I will try malwarebytes. I ran the memory test and included the results in a screenshot. I'm not sure how to read it, is it possible the new ram is no good? Should I run verifier again?

Thanks for your help.

Jason
My System SpecsSystem Spec
02 Oct 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jasons2777 View Post
I will try malwarebytes. I ran the memory test and included the results in a screenshot. I'm not sure how to read it, is it possible the new ram is no good? Should I run verifier again?

Thanks for your help.

Jason
Jason.

With that picture I am fairly sure it is ram. Was that will all the ram in, or only one stick. You can narrow it by testing one stick at a time, then one mobo slot at a time.
My System SpecsSystem Spec
09 Oct 2011   #8
Jasons2777

Windows 7 Home Premium 64 bit.
 
 

Still getting the Bluescreens. I ran Malwarebytes, nothing found. i replaced the RAM and moved it to other slots, has not changed. Is it possibly a bad motherboard? I have included the last 10 dump files. Thanks again for your help.

Jason
My System SpecsSystem Spec
11 Oct 2011   #9
Jasons2777

Windows 7 Home Premium 64 bit.
 
 

Still looking for help on this please, I'm lost on where to look next.

Jason
My System SpecsSystem Spec
13 Oct 2011   #10
Jasons2777

Windows 7 Home Premium 64 bit.
 
 

Replaced the motherboard with the ASUS M5A99X EVO. No crashes at all. Must have been a bad board or MSI driver. Thanks Zig for the help with this.

Jason
My System SpecsSystem Spec
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 BSOD, Random times. Fresh install Windows 7 64 bit.




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